World Network Services Customer Service Executive Reviews

Likes

At WNS, I love how understanding the people are and the joy of a timely logout.!”

Dislikes

It sounds like you’re feeling frustrated with the HR practices at WNS, especially regarding salary hikes and perceived partiality. It’s important for HR departments to ensure fair and transparent compensation practices to maintain employee morale and productivity. If employees feel undervalued or discriminated against, it can significantly impact their motivation and effectiveness at work. Addressing these concerns through proper channels and advocating for fair treatment can help create a more equitable workplace...Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

There is nothing to like about this company. The only good thing we are getting are saturday and sunday as week off.

Dislikes

The company doesn't provide cab to commute office during morning shift. The cab is only available at night shifts. There are no perks and facilities available within the company. The management doesn't appreciate employee efforts. also, there is no learning and skill enhancement initiative being taken by management. There is very much Toxic enviornment present in the company as the employee who has skills and perform better are not praised for their contributions. The company doesn't allow work from home policy....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Seriously there is nothing to join about this company i was wrongfully terminated from this company even after submitting all the medical documents they did not accept my resignation and termination was done on previous date even after taking to hr he was no help so i mailed there ceo but not help from wns If you love your career stay away from this organisation It has pathetic culture which makes your wish to leave organisation 50 percentage of staff is already on notice period that is the reason they are hiring all the time...Read More

Dislikes

If you care about your career do not join this organisation Casual work place harrasment Upper management is useless No appraisal Fake insensitive structure so people got get eligible to earn insensitive Worst work life balance

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Office canteen is amazing you can get diarrhoea and loose motions free in this company. And no one would even bother to change the catering services all the management.

Dislikes

Worst organisation to work with office politics at its peak management only favours women fnf is created after 80 days. The only thing that will matter is how good are you in follow your managers back. You know wat I mean. If your already hired best of luck.

Likes

When I joined the company, I loved it. However, after the management change, I feel like this is the worst company ever.

Dislikes

There is so much bias, and if you do not question their decision, then you only get a chance to win an award or any promotions; otherwise, you don't have any chance to do better.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Pathetic work environment, Managers overburdening their subordinates, Non appreciation for hardworking employees, No scope of growth, Egomaniac group managers Management sucks, Toxic work environment, No accountability from the management Never join this company better stay unemployed then be in an environment where you are pressurised for doing extra with no benefits

Likes

Benefits they give and to start as fresher but not on longteam

Dislikes

Promotion and appraisal not apperciate at job not getting feedback in a week they are giving feedback in yearly rating growth is terrible and overall bad experience

Work Details

Work policy: When needed you can do work from home

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

All are good communication Office environment is very good. every one is supported to work and promotion If there any doubt to support many people's and doubt is clarified

Dislikes

Only on thing salary will not increased much

Work Details

Work policy: 6 days

Work days: Monday to Saturday (Flexible Timings)

Likes

Never work in wns as they hire you with fake promises and once you joined no work life balance and no respect. Hr role is pathetic even they are not meet after joining and process HR is like MR INDIA hard to find. No morality in this company even the time of exit they will toucher you like hell for FNF AND EXPERIENCE Letter.

Dislikes

Management is pathetic and HR too. No healthy environment. No body will think about you it all 1 side no motivation. No one will appreciate you work always take advantage and once you ask any relevant questions they will do such thing that hard to work with them. No mental peace and no self respect so if you love your self respect you will find other job or leave total mentally touching environment specially in AML and kyc department as I worked in this department....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Do your best, love your work, and complete your task on time, does not matter whichever is the company - make sure you delivered your best output.

Dislikes

No matter how hardworking you are, at last all benefits goes to the person who is in favouritism list of upper management. So do your best, and don't keep any hope from upper management.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job Security and work life balance is good at WNS but lacking in too many levers of job provider.

Dislikes

Company culture, payroll and governance needs a lot of improvement. Leadership isn't open for feedback and just want to run show on their own terms.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Culture is good

Dislikes

Team and work load is not good I feel like I am still in school, leaders are like teachers,they should change their occupation,they might look better if they become a teacher,these people force us to work on weekends..other teams our better then our team..and there is no money for OT.

Work Details

Work policy: Independs when we need wfh

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

My team members are good.

Dislikes

Work culture is okay you just have to work in office and go home no other activities happens in the office, no work life balance at all,do not expect any salary benefits and appraisals

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

There is nothing that I like about this organisation. Selfish higher authorities

Dislikes

Everything. No work life balance. No job security. Even they dont provide you wfh in your emergency situations. Even during floods you have to take your leaves but they wont provide you wfh. Great company 😂

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

one noticeable thing working with WNS is you have job security, nothing else.

Dislikes

The overall experience is average with nothing exeptional aspects, Appraisals, tends to be on the lower side, no annual gatherings, parties, or team building events apart from traditional day. the parking situation at Vikhroli location is challenging at Vikhroli location with only around 40spaces available for over 1000 employees, as a result many employees have to park their bikes quite a distance away and walk, as the shuttle services are rarely available. Being late due to this transportation challenge is solely the responsibility of the individual, potentially impacting their performance ratings. since your ratings are on the down side, you will hardly be promoted even if you are exceptional at the work you do and deliver, someone who get promoted is usually the person who is the licker among the lot. with no noticeable talent, skip meetings with the HR is arguably useless, as the changes only are effective for about a month or two, and its back to what it used to be after the said time frame...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Training period because trainer is very knowledgeable and support each and every time.

Dislikes

Last month I didn't get my NSA. Manager staff put lot of pressure. They extend upto 3.30 am at nightshift(girls also).

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.