Vmg Bpo Reviews

Likes

Salary is on time

Dislikes

No work life balance

Likes

Good experience

Dislikes

All good experience

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good shift management

Dislikes

No growth opportunities

Likes

Working culture is superb.

Dislikes

Nothing to say.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

As I am Non - Voice chat processing agent. They knows all the needs of each agent and helps us to improve. All higher authorities of this company like HR, Team Leader, Team management, Quality analyst, Trainer and Shift manager are the most helpfull for all executive agents. No any wages delay. I am proud to work with VMG BPO as my first career growth.

Dislikes

Nothing at all to give bad reviews to this helpfull team.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

They are not at all supportive, in fact fired almost 30% of total staff during this tough time, all worked from home, not paying any salary to people in probation.

Dislikes

Management is very bad, job is not secure. one evening you're in office, next morning you're gone.

Work Details

I have always been a good performer, punctual, taken less leaves, completed 100% of my targets, got appraisals, and now fired, this is what you get after working for almost 3 years.

Work timings: Strict Timings

Likes

I like that I got a shift to wok in during my most comfortable time. I worked night shifts for 7 years in US technical support process, and when asked for day shifts, it took some time but was moved to day time. I joined as a junior agent and was promoted to senior agent in 1 year and shift supervisor and mentor in 2 years. I found the admin staff to be very helpful. There is regidity about work timings and work quality, but then we also had performance bonus for a few years. Even when businesses were closing every where, I have continued to work from home, safely even during deadly covid. The management explained everything before I joined - the payment system, TDS, eligibility for TDS refund. I have seen agents been asked to leave because they did not maintain performance level. I have recommended a few of my relatives and friends to join the team. Some of them got selected and are very happy. I also like the fact that I can call anyone in the admin team at any time of the day and they will attend my call, even the seniormost manager....Read More

Dislikes

VMG has different teams working in it for different processes. I wish every team was as lucky as mine. I do not like working all 7 days of the week, but then I also get leaves whenever I ask for them. And after 7 years, I am used to working all days in fixed shifts. My hometown does not have any other international bpo that gives regular work from home work with regular payments. VMG BPO did both for me. Downside is that I work as a freelancer so miss out on PF and other benefits. But, then it was explained that I am working as a freelancer with regular shifts, regular work and regular payments. Ultimately, it was an informed choice. Nothing was hidden while hiring....Read More

Work Details

I provide technical support for international clients. I am a shift supervisor and also mentor new joinees in my shifts.

Work timings: Strict Timings

Work related travel: This is a desk job.

Employee Benefits

Shift of our choice allowing a work-life balance. Making me realize how important work quality is and helping me perfect my skills in technical support for international clients. Education is no bar, so I could join as a high school student, then graduate and complete my post graduation also, while continuing to work. If one processdownsizes or clients cancel the project, we are immediately given the choice to join another one. ...Read More

Likes

Very supportive team, helpful and the payment is also given on time . Feels very good working with them

Dislikes

Nothing

Work Details

International Chat Process Agent

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

My teammates very cooperative

Dislikes

Nothing is dislike

Work Details

Work days: Monday to Saturday (Flexible Timings)

Likes

Everything is good.

Dislikes

Nothing to dislike. You get paid for your work.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Yes

Dislikes

No

Work Details

Yes

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Likes

good environment

Dislikes

No perks. All work.