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I applied via Job Fair and was interviewed in Sep 2024. There were 2 interview rounds.
Introduce and educate yourself on the computer
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posted on 18 Dec 2024
I applied via Referral and was interviewed in Nov 2024. There were 3 interview rounds.
Initially, you need to conduct a harvest test on the system, which will take one hour. After the harvest, you must provide an assessment. Prior to starting your assessment, you have two videos to watch. In the first video, you will learn about the company, and in the second video, you will understand what tasks will be expected of you. Once you have watched both videos, your assessment will begin, consisting of 39 questions, and you will need to score at least 21 marks to pass.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong focus on providing exceptional service
Empathetic and dedicated approach
Excellent communication skills
I am passionate about providing excellent customer service and enjoy the fast-paced environment of a BPO role.
I have strong communication skills and enjoy interacting with people.
I thrive in a dynamic and challenging work environment.
I am motivated by the opportunity to help customers and resolve their issues efficiently.
I am interested in the diverse range of industries and clients that BPO roles offer.
I am excited ab...
I understood the assessment as a way to evaluate my skills and knowledge related to customer care.
I understood that the assessment would involve questions or scenarios related to customer service.
I prepared by reviewing common customer care scenarios and practicing my communication skills.
I expected to demonstrate my ability to handle customer inquiries and resolve issues effectively.
I also anticipated being evaluated ...
I am motivated to pursue a career in the BPO sector because of the opportunity to interact with diverse customers and provide excellent service.
Opportunity to interact with diverse customers
Ability to provide excellent service
Challenging and dynamic work environment
Opportunity for career growth and development
I am motivated to apply for a position at Continuum Global Solutions due to their reputation for providing excellent customer care services and opportunities for career growth.
Continuum Global Solutions has a strong reputation for providing excellent customer care services.
I am impressed by the opportunities for career growth and development at Continuum Global Solutions.
I value the company culture and values of Contin...
I chose to join a BPO instead of pursuing a career in my field due to the diverse opportunities and growth potential it offers.
I wanted to explore different industries and gain a broader skill set.
I was attracted to the fast-paced and dynamic environment of the BPO industry.
I enjoy interacting with people and providing excellent customer service, which aligns with the role of a Customer Care Executive.
I believe working...
I understood the assessment as a way to evaluate my skills and knowledge relevant to the role of a Customer Care Executive.
The assessment helped me showcase my communication skills, problem-solving abilities, and customer service knowledge.
I was able to demonstrate my ability to handle difficult customers and resolve issues efficiently.
The assessment also allowed me to highlight my multitasking skills and ability to wo...
posted on 26 Dec 2024
I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.
I am looking for a competitive salary based on my experience and skills in the industry.
I am open to negotiation based on the responsibilities and expectations of the role.
I have a proven track record in AR calling and believe my skills warrant a competitive salary.
I am looking for a salary that reflects the market rate for Senior AR Callers in this region.
My current CTC is $50,000 per year.
My current CTC is $50,000 per year
I am currently earning $4,166 per month
I have a total annual package of $60,000 including bonuses
posted on 24 Apr 2024
Given 20 question and 1 hr time
Yes, SAP is a widely used enterprise resource planning software.
SAP is an ERP software used by companies to manage business operations.
It helps in streamlining processes such as accounting, sales, HR, and inventory management.
Knowledge of SAP can be beneficial for customer service representatives to assist customers with inquiries related to orders, invoices, and product availability.
Indexing in Excel refers to the process of organizing data in a spreadsheet to make it easier to search and retrieve information.
Indexing allows users to quickly locate specific data within a large dataset.
It involves creating a reference point for each row or column in the spreadsheet.
Users can use the index to navigate to a specific location in the spreadsheet without scrolling through all the data.
Indexing can impro...
posted on 11 Jun 2024
I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.
GST refund amount can be claimed by businesses for taxes paid on inputs used in production.
GST refund amount can be claimed by businesses for taxes paid on inputs used in production.
The refund amount is calculated based on the input tax credit claimed by the business.
Businesses need to file for GST refund with the appropriate authorities to receive the refund.
The refund process may involve submitting relevant documents
Securing a web application involves implementing various security measures to protect against threats and vulnerabilities.
Use HTTPS to encrypt data transmitted between the client and server
Implement input validation to prevent SQL injection and cross-site scripting attacks
Use secure authentication methods like OAuth or JWT tokens
Regularly update and patch software to fix security vulnerabilities
Implement proper access
Use indexing, optimize queries, limit data retrieval, use caching, and consider sharding.
Utilize indexing to improve query performance
Optimize queries to reduce load on the database
Limit data retrieval by using pagination or filtering
Implement caching to store frequently accessed data
Consider sharding to distribute data across multiple servers
posted on 19 Mar 2024
I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.
I applied via Indeed and was interviewed in Jun 2023. There were 3 interview rounds.
Yes, I am comfortable traveling on my own and have experience doing so.
I have traveled solo multiple times and feel confident navigating new places.
I enjoy the independence and freedom that comes with traveling alone.
I am organized and always make sure to plan my trips thoroughly to ensure a smooth experience.
I applied via Company Website and was interviewed in Aug 2023. There were 2 interview rounds.
I am fluent in three languages: English, Spanish, and French.
Fluent in English, Spanish, and French
Can communicate effectively in multiple languages
Experience working with international clients
posted on 17 May 2023
I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 5 interview rounds.
Team Lead
6
salaries
| ₹4.1 L/yr - ₹7 L/yr |
Customer Service Executive
5
salaries
| ₹1.1 L/yr - ₹2.5 L/yr |
Customer Support Executive
5
salaries
| ₹2 L/yr - ₹3.1 L/yr |
Customer Support
5
salaries
| ₹2 L/yr - ₹2.9 L/yr |
Medical Summarizer
5
salaries
| ₹3.1 L/yr - ₹5 L/yr |
WNS
Genpact
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HCLTech