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Vmg Bpo Interview Questions and Answers

Updated 9 Oct 2024

Vmg Bpo Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Case Study 

Introduce and educate yourself on the computer

Round 2 - One-on-one 

(2 Questions)

  • Q1. Advice...education...
  • Q2. Questions???live, education..

Interview Preparation Tips

Topics to prepare for Vmg Bpo Chat Support Executive interview:
  • C
Interview preparation tips for other job seekers - Introduction, bca ,in computers

Chat Support Executive Interview Questions asked at other Companies

Q1. What important things should be followed when you are in conversation with the customers?
View answer (3)

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Initially, you need to conduct a harvest test on the system, which will take one hour. After the harvest, you must provide an assessment. Prior to starting your assessment, you have two videos to watch. In the first video, you will learn about the company, and in the second video, you will understand what tasks will be expected of you. Once you have watched both videos, your assessment will begin, consisting of 39 questions, and you will need to score at least 21 marks to pass.

Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong focus on providing exceptional service

    • Empathetic and dedicated approach

    • Excellent communication skills

  • Answered by AI
  • Q2. Why do you want to work in a Business Process Outsourcing (BPO) role?
  • Ans. 

    I am passionate about providing excellent customer service and enjoy the fast-paced environment of a BPO role.

    • I have strong communication skills and enjoy interacting with people.

    • I thrive in a dynamic and challenging work environment.

    • I am motivated by the opportunity to help customers and resolve their issues efficiently.

    • I am interested in the diverse range of industries and clients that BPO roles offer.

    • I am excited ab...

  • Answered by AI
  • Q3. What was your understanding of the assessment?
  • Ans. 

    I understood the assessment as a way to evaluate my skills and knowledge related to customer care.

    • I understood that the assessment would involve questions or scenarios related to customer service.

    • I prepared by reviewing common customer care scenarios and practicing my communication skills.

    • I expected to demonstrate my ability to handle customer inquiries and resolve issues effectively.

    • I also anticipated being evaluated ...

  • Answered by AI
Round 3 - Technical 

(4 Questions)

  • Q1. What motivates you to pursue a career in the BPO sector?
  • Ans. 

    I am motivated to pursue a career in the BPO sector because of the opportunity to interact with diverse customers and provide excellent service.

    • Opportunity to interact with diverse customers

    • Ability to provide excellent service

    • Challenging and dynamic work environment

    • Opportunity for career growth and development

  • Answered by AI
  • Q2. What motivates you to apply specifically for a position at Continuum Global Solutions, given the presence of numerous companies in the BPO sector such as Teleperformance and Takus?
  • Ans. 

    I am motivated to apply for a position at Continuum Global Solutions due to their reputation for providing excellent customer care services and opportunities for career growth.

    • Continuum Global Solutions has a strong reputation for providing excellent customer care services.

    • I am impressed by the opportunities for career growth and development at Continuum Global Solutions.

    • I value the company culture and values of Contin...

  • Answered by AI
  • Q3. If you are a graduate, why did you choose not to pursue a career in your field, and what motivates you to join a BPO?
  • Ans. 

    I chose to join a BPO instead of pursuing a career in my field due to the diverse opportunities and growth potential it offers.

    • I wanted to explore different industries and gain a broader skill set.

    • I was attracted to the fast-paced and dynamic environment of the BPO industry.

    • I enjoy interacting with people and providing excellent customer service, which aligns with the role of a Customer Care Executive.

    • I believe working...

  • Answered by AI
  • Q4. What did you understand from the assessment that you completed?
  • Ans. 

    I understood the assessment as a way to evaluate my skills and knowledge relevant to the role of a Customer Care Executive.

    • The assessment helped me showcase my communication skills, problem-solving abilities, and customer service knowledge.

    • I was able to demonstrate my ability to handle difficult customers and resolve issues efficiently.

    • The assessment also allowed me to highlight my multitasking skills and ability to wo...

  • Answered by AI
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What is your experience?
  • Q2. Hometown?
Round 2 - HR 

(2 Questions)

  • Q1. Expected CTC for your carrier?
  • Ans. 

    I am looking for a competitive salary based on my experience and skills in the industry.

    • I am open to negotiation based on the responsibilities and expectations of the role.

    • I have a proven track record in AR calling and believe my skills warrant a competitive salary.

    • I am looking for a salary that reflects the market rate for Senior AR Callers in this region.

  • Answered by AI
  • Q2. Whats your CTC
  • Ans. 

    My current CTC is $50,000 per year.

    • My current CTC is $50,000 per year

    • I am currently earning $4,166 per month

    • I have a total annual package of $60,000 including bonuses

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not ever read or listen to messages from this organization, and never join it; it's a waste of time and a career. They can ruin your career and will not allow you to live peacefully in the future.
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself
  • Q2. Why should we recruit you
  • Q3. What is your strength
  • Q4. What is your weakness
  • Q5. Tell about your previous experience
Round 2 - Assignment 

Given 20 question and 1 hr time

Round 3 - Technical 

(3 Questions)

  • Q1. Do you know about SAP
  • Ans. 

    Yes, SAP is a widely used enterprise resource planning software.

    • SAP is an ERP software used by companies to manage business operations.

    • It helps in streamlining processes such as accounting, sales, HR, and inventory management.

    • Knowledge of SAP can be beneficial for customer service representatives to assist customers with inquiries related to orders, invoices, and product availability.

  • Answered by AI
  • Q2. How would you rate yourself for excel
  • Q3. What is indexing in excel
  • Ans. 

    Indexing in Excel refers to the process of organizing data in a spreadsheet to make it easier to search and retrieve information.

    • Indexing allows users to quickly locate specific data within a large dataset.

    • It involves creating a reference point for each row or column in the spreadsheet.

    • Users can use the index to navigate to a specific location in the spreadsheet without scrolling through all the data.

    • Indexing can impro...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Given all answers, but they are expecting low budget candidates

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.

Round 1 - Project 

(1 Question)

  • Q1. How gst refund amount
  • Ans. 

    GST refund amount can be claimed by businesses for taxes paid on inputs used in production.

    • GST refund amount can be claimed by businesses for taxes paid on inputs used in production.

    • The refund amount is calculated based on the input tax credit claimed by the business.

    • Businesses need to file for GST refund with the appropriate authorities to receive the refund.

    • The refund process may involve submitting relevant documents

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Warning: Do Not Trust Max Data Entry Services - Scam Alert!

Hey everyone, today I'm here to share my experience with Max Data Entry Services, and let me tell you, it's not a pretty picture. I recently joined this company thinking it was a legitimate data entry opportunity, but boy, was I wrong.

First off, they lure you in with promises of easy money, asking for an initial payment of 2000. But guess what? They conveniently fail to mention any refund conditions. Surprise, surprise!

So, here's the kicker - after I paid up and started working, I realized that the whole operation is a sham. The representative, whom I could barely reach, suddenly springs on me that only perfectly completed pages qualify for a refund. And guess what? They conveniently define "perfect" in such a way that it's practically impossible to meet their standards.

Let me make this clear: Max Data Entry Services is a FAKE company. They don't care about providing genuine opportunities; they're just out to scam innocent people out of their hard-earned money.

So, if you're considering joining Max Data Entry Services, DON'T. Save yourself the headache, the disappointment, and the wasted cash. Spread the word, and let's shut down these scammers for good!

Stay safe out there, folks.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. How to secure your web applicaton
  • Ans. 

    Securing a web application involves implementing various security measures to protect against threats and vulnerabilities.

    • Use HTTPS to encrypt data transmitted between the client and server

    • Implement input validation to prevent SQL injection and cross-site scripting attacks

    • Use secure authentication methods like OAuth or JWT tokens

    • Regularly update and patch software to fix security vulnerabilities

    • Implement proper access

  • Answered by AI
  • Q2. How to handle large database
  • Ans. 

    Use indexing, optimize queries, limit data retrieval, use caching, and consider sharding.

    • Utilize indexing to improve query performance

    • Optimize queries to reduce load on the database

    • Limit data retrieval by using pagination or filtering

    • Implement caching to store frequently accessed data

    • Consider sharding to distribute data across multiple servers

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. All required questions as process

Interview Preparation Tips

Interview preparation tips for other job seekers - To be patience and be confidence
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What are your work experience?
  • Q2. How much were you earning in your last work?
  • Q3. If you are able to travel on your own?
  • Ans. 

    Yes, I am comfortable traveling on my own and have experience doing so.

    • I have traveled solo multiple times and feel confident navigating new places.

    • I enjoy the independence and freedom that comes with traveling alone.

    • I am organized and always make sure to plan my trips thoroughly to ensure a smooth experience.

  • Answered by AI
Round 3 - One-on-one 

(3 Questions)

  • Q1. What are your overall work experience?
  • Q2. What is your future ambition?
  • Q3. How dedicated are you towards your field?

Interview Preparation Tips

Interview preparation tips for other job seekers - It is an easy process but make sure you have the job offer and everything well read at your end. HR there are prone to making mistakes that will only cost you.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. How many languages you know
  • Ans. 

    I am fluent in three languages: English, Spanish, and French.

    • Fluent in English, Spanish, and French

    • Can communicate effectively in multiple languages

    • Experience working with international clients

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Personal Introduction

Interview Preparation Tips

Topics to prepare for VOIZ PRE Sales Executive interview:
  • Sales
Interview preparation tips for other job seekers - Help us with growth in our position and incentives and it would be great if the salaries are provided by 10th of every month rest all is good as it the genuine company which provided married ladies to start the career's Thank You
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction and experience if any
Round 3 - Behavioral 

(1 Question)

  • Q1. Same questions as round one would be asking more about company? Why BPO or frontizo?
Round 4 - Technical 

(1 Question)

  • Q1. Questions similar to round 1 and 2 manager would like to know about your future plans in company and questions regarding stability
Round 5 - Versant 

(1 Question)

  • Q1. Listening and speaking test where you hear certain words or sentences of which you can reply or repeat according to the question. So listen carefully each and every questions

Interview Preparation Tips

Interview preparation tips for other job seekers - They just want to know about your fluency and confidence in English. Just prepare about yourself and about company?

Vmg Bpo Interview FAQs

How many rounds are there in Vmg Bpo interview?
Vmg Bpo interview process usually has 2 rounds. The most common rounds in the Vmg Bpo interview process are Case Study and One-on-one Round.
How to prepare for Vmg Bpo interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Vmg Bpo. The most common topics and skills that interviewers at Vmg Bpo expect are Admission Counselling, International Chat Process and Telecalling.

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Vmg Bpo Reviews and Ratings

based on 40 reviews

4.0/5

Rating in categories

3.9

Skill development

3.8

Work-Life balance

3.9

Salary & Benefits

4.0

Job Security

4.2

Company culture

3.6

Promotions/Appraisal

4.3

Work Satisfaction

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