Vertex Global Services Customer Support Executive Reviews
based on 3 reviews
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 16 Jan, 2023
Overall Rating
2.0/5
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Category Ratings
1.7
Company culture
1.7
Job Security
1.7
Salary & Benefits
1.7
Work-Life balance
1.7
Skill development
1.7
Promotions/Appraisal
1.7
Work Satisfaction
Vertex Global Services is rated
2.0 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Vertex Global Services is rated
2.0 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
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Popular
Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Apr 2024
Likes
Worst company god save the people who joins this company
I came to know recently one more scenario these people promised bonus to the new joiners but played mide games with bechare new buddies and even few of them have not receive their complete salary, hahaha 😂🤣😂 it's a wow company
Dislikes
They are cheaters
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
76A udyog vihar phase 4, gurgaon
Full Time
·
Flipkart process Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Jan 2023
Likes
Nothing is there to like worst management I have ever worked with
Dislikes
Worst management, not providing leaves in emergency even your casual leaves and specially they known for salary holding and can terminate you anytime and charge you training charges worth 15000 , but one should pay training charges if he/she leaves company by own before probation period but they unlawfully deduct 15000 from full n final settlement
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Jan 2024
Likes
I m enjoying with culture of this company and friendly moments with our staff
Dislikes
Nothing to dislike I'm happy to join in this company
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Jan 2024
Likes
Weekly 2 leaves
Dislikes
The morning shift time because the climate is very cool
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City, International Travel.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Jan 2024
Likes
I appreciate the flexible work timings and a great follow up from our seniors
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Jan 2024
Likes
The company overall reputation drew me in.
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Jan 2024
Likes
Working atmosphere here is good
Dislikes
Nothing negative is there in company
Work Details
Work days: Monday to Friday
(Flexible Timings)
Customer Support Associate in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Jan 2024
Likes
nice place to work
Dislikes
nil
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 16 Jan 2024
Likes
I am glad to working with organisation
Dislikes
Nothing else
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Corporate Training Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Aug 2024
Likes
Nothing good about the company
Dislikes
Company can terminate you afrr termination company didn't provide you relieving letter asking for money
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Support Associate in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Oct 2023
Likes
NA....
Dislikes
Company and Management etc.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Mar 2023
Likes
one of the best companies where people work comfortably
Dislikes
the only one which I will say dislike about this organization they care for their employees
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Other Vertex Global Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Success Associate in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Jan 2024
Likes
Yes. I like most vertex global services
We have to grow more chances to this company like it most
Dislikes
No there is any dislike for company
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Success Associate in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Jan 2024
Likes
It gives us opportunities to grow and build our career.
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Administration Executive in
Gurgaon / Gurugram
Full Time
·
Administration Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Mar 2023
Likes
This is the best company to work with. I can see people enjoy their work, this company also gives you a good platform to showcase your talent. you will also get maximum opportunities to grow. If You're looking for a stable and successful career vertex will definitely help you.
Dislikes
Nothing as of now
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Accountant in
Gurgaon / Gurugram
Full Time
·
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Aug 2023
Likes
Good overall good experience trust me
Dislikes
Nothing to say Negative
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Assistant Corporate Relations Manager in
Gurgaon / Gurugram
Full Time
·
Marketing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Feb 2023
Likes
It's a great place to work. The team is super cooperative and the opportunities are huge to learn and evolve everyday. Nice office location and premises as well. Great team and place to work with!
Dislikes
I think as of now I have nothing to mention!
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City, International Travel, Travel Within Country.
CSR Executive in
Gurgaon / Gurugram
Full Time
·
CSR & Sustainability Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 07 Mar 2023
Likes
Am truly impressed with ma organization and it's positive work environment, culture is tremendous and seniors are terrific.
Dislikes
Nothing yet. No fun activities at all.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Associate in
Gurgaon / Gurugram
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Jan 2023
Likes
Best Place to work. It's just been few months since I have joined but I have learnt a lot. Thank You Vertex Group for giving me a opportunity to be a part of your Organisation.
Dislikes
Nil
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Jan 2023
Likes
This is the best company to work with. I can see people enjoy this work, this company also give you a good platform to showcase your talent.
Dislikes
Nothing else
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Success Associate in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 01 Aug 2023
Likes
1. Fun Friday's were funny
2. They celebrate all functions with love
3. That's it. Nothing else.
Dislikes
1. The Management was very bad. They follow autocratic leadership style.
2. IJP was introduced and then they cancelled it without telling anyone
3. They changed potice period policy and didn't inform the entire organisation and when people resigned then they are saying oh yeah! We've changed the rules.
4. No growth. They hired theupper management from a BPO and their mindset is like very small. They can't even speak in English and they expect the things to be in done in a seamless way and that too in a salary like 15K.
5. Unnecessary attitude in upper level management
6. Don't pay the FnF amount. Employees had to wait 3-4 months to get the FnF amount.
7. If we are doing WFH and the mouse or keyboard is not working then the employee will have to go to office and change it. And they send someone then that guy will order like - hey I'm here in this area, come and take your belongings.
8. It's just pathetic. Can't describe in words....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Executive in
Gurgaon / Gurugram
Full Time
·
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Jan 2023
Likes
Really good working enviroment. A place where they value their employees and I am proud to be a member of vertex Group.
People also ask about Vertex Global Services's Customer Support Executives
How is Vertex Global Services to work for?
Vertex Global Services is rated 2.0 out of 5, based on 3 reviews by employees on AmbitionBox.
Vertex Global Services is known for Company culture which is rated at the top and given a rating of 1.7. However, Company culture is rated the lowest at 1.7 and can be improved. To know first hand how it is like to work at Vertex Global Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Vertex Global Services?
According to AmbitionBox ratings, Vertex Global Services employees rate its salary and benefits as 1.7 out of 5. You can know more about Vertex Global Services Salaries at AmbitionBox
How is the work culture at Vertex Global Services?
Work culture is rated 1.7 at Vertex Global Services by 3 employees. While job security is rated 1.7 and work-life balance is rated 1.7 at Vertex Global Services. Read detailed reviews by employees of Vertex Global Services on AmbitionBox.