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Udaan
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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by Udaan Customer Success, Service & Operations Department Reviews
Overall Rating
based on 317
reviews
What employees say about Udaan?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
86% employees reported
Monday to Saturday
67% employees reported
Flexible timing
64% employees reported
No travel
46% employees reported
View more detailed insights
Gender based rating
Rated by Women
40 reviews
Rated by Men
268 reviews
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Customer Success, Service & Operations
• 317 Reviews
Sales & Business Development
• 1.3k Reviews
Procurement & Supply Chain
• 445 Reviews
Marketing & Communication
• 379 Reviews
Finance & Accounting
• 164 Reviews
BFSI, Investments & Trading
• 111 Reviews
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in Udaan Customer Success, Service & Operations Department Reviews
317 reviews found
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Q1. What is the meaning of b2b business?
asked in
Sourcing Manager interview
Q2. Which category you have command? (Laundry, Oral Care etc)
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asked in
Sales & Marketing interview
Q3. How would you improve the current Udaan business model?
asked in
Contracts Specialist interview
Q4. What difficulties would companies usually face in commercial contracts duri ... read more
Q5. What do you have knowledge about warehouse management?
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Career Advice
1w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
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People also ask about Udaan's Customer Success, Service & Operations Department
Is Udaan's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 317 employee reviews, it's clear that most employees have an average experience working at Udaan's Customer Success, Service & Operations Department.
Salary holds the highest rating at 3.8, while job security is rated the lowest amongst all factors at 3.0.
Read reviews about
salary
and
job security
on AmbitionBox.
Does Udaan's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Udaan's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.8 out of 5, based on 317 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Udaan's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at Udaan's Customer Success, Service & Operations Department,
click here
.
How is the work culture at Udaan's Customer Success, Service & Operations Department?
Work culture at Udaan's Customer Success, Service & Operations Department is rated 3.7 out of 5 by 317 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Udaan's Customer Success, Service & Operations Department,
click here
.
How is the job security at Udaan's Customer Success, Service & Operations Department?
Based on 317 reviews on AmbitionBox, Udaan's Customer Success, Service & Operations Department employees rate job security at 3.0 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Udaan's Customer Success, Service & Operations Department. To read reviews about job security at Udaan's Customer Success, Service & Operations Department,
click here
.
Is work from home available at Udaan's Customer Success, Service & Operations Department?
According to 14 AmbitionBox reviews, Udaan's Customer Success, Service & Operations Department does not currently offer any work-from-home options. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance,
click here.
How do I get a job at Udaan's Customer Success, Service & Operations Department?
To get a job at Udaan's Customer Success, Service & Operations Department, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Udaan interview questions and practice your responses to prepare thoroughly.
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- Udaan Customer Success, Service & Operations Department Reviews Reviews
|
Operations Executive
63
salaries
|  ₹1.6 L/yr - ₹4.8 L/yr |
|
Customer Support Executive
50
salaries
| ₹1.9 L/yr - ₹5 L/yr |
|
Team Lead
38
salaries
| ₹2 L/yr - ₹6.1 L/yr |
|
Team Lead Operations
27
salaries
| ₹2.6 L/yr - ₹6.6 L/yr |
|
MIS Executive
25
salaries
| ₹2.1 L/yr - ₹4.5 L/yr |
Free meal
6 total
responses
Office cab/shuttle
2 total
responses
International/On-site exposure
1 total
response
Health insurance
19 total
responses
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