Add office photos
Employer? Claim Account for FREE
Udaan
CompareProud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews byExplore Reviews by Department
View All
• 314 Reviews
• 1.3k Reviews
• 437 Reviews
• 365 Reviews
• 160 Reviews
• 112 Reviews
Top Mentions
in Udaan Customer Success, Service & Operations Department Reviews
314 reviews found
Sort by:
Popular
Similar companies for Customer Success, Service & Operations Department
Q1. What is the meaning of b2b business?
View answers (19) 
asked in
Sourcing Manager interview
Q2. Which category you have command? (Laundry, Oral Care et ... read more
View answer (1) Get interview-ready with top interview questions
View all 94 questions
asked in
Sales & Marketing interview
Q3. How would you improve the current Udaan business model?
View answer (1)
asked in
Contracts Specialist interview
Q4. What difficulties would companies usually face in comme ... read more
View answer (1) Q5. What do you have knowledge about warehouse management?
View answers (3) 
You are reading trusted reviews. Keep reading to find out more about
Udaan.
Discover interview dos and don'ts from real experiences
Top trending discussions
View All
Career Growth
2w (edited)
effortlesswinner
·
ex -
Smarten Spaces
Need help in deciding from the following offers
I have the following offers:
1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus
Position - manager
2. Infinite computer solutions - 30 lpa fixed
3. Deloitte - Still negotiating trying for 30-35 lpa
I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year.
Please let me know your insights.
Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
Got a question about Udaan?
Ask anonymously on communities.
Claim your company page and respond to reviews as an employer.
Jobs at Udaan
People also ask about Udaan's Customer Success, Service & Operations Department
Is Udaan's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 5k employee reviews, it's clear that most employees have a positive experience working at Udaan's Customer Success, Service & Operations Department. Salary & Benefits holds the highest rating at 3.8, while job security is rated the lowest amongst all factors at 3.0. Read reviews about salary & benefits and job security on AmbitionBox.
Does Udaan's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Udaan's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.8 out of 5, based on 5k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Udaan's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Udaan's Customer Success, Service & Operations Department, click here.
How is the work culture at Udaan's Customer Success, Service & Operations Department?
Work culture at Udaan's Customer Success, Service & Operations Department is rated 3.7 out of 5 by 5k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Udaan's Customer Success, Service & Operations Department, click here.
How is the job security at Udaan's Customer Success, Service & Operations Department?
Based on 5k reviews on AmbitionBox, Udaan's Customer Success, Service & Operations Department employees rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Udaan's Customer Success, Service & Operations Department, click here.
Is work from home available at Udaan's Customer Success, Service & Operations Department?
According to AmbitionBox, 8% of Udaan's Customer Success, Service & Operations Department employees work from home permanently, 67% work from the office, and 25% follow a hybrid model, based on 12 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Udaan's Customer Success, Service & Operations Department, click here.
How do I get a job at Udaan's Customer Success, Service & Operations Department?
To get a job at Udaan's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Udaan interview questions and practice your responses to prepare thoroughly.
Tell us how to improve this page.
- Home >
- Reviews >
- Udaan Reviews >
- Udaan Customer Success, Service & Operations Department Reviews Reviews
Work Policy at Udaan Customer Success, Service & Operations Department
i
Workplace policy may vary based on Department, Designation and
Location.
based on 12 reviews in last 6 months
Work from office
67%
Hybrid
25%
Other hybrid work policies
17%
3 days/week from office
8%
Permanent work from home
8%
Gender Based Ratings at Udaan Customer Success, Service & Operations Department
based on 305 reviews
Rated by 40
Women
Rated by 265
Men
Working Days at Udaan Customer Success, Service & Operations Department
based on 314 reviews
Monday to Saturday
67%
Rotational Shift
14%
Monday to Friday
12%
Other
4%
Alternate Saturday off
3%
Work Timings at Udaan Customer Success, Service & Operations Department
based on 314 reviews
Flexible timing
Strict (10am - 7pm)
Strict (9am - 6pm)
64%
8%
6%
22% employees reported other strict timings
Shift Timings at Udaan Customer Success, Service & Operations Department
based on 314 reviews
Day shift
Night shift
96%
4%
Business Travel at Udaan Customer Success, Service & Operations Department
based on 314 reviews
No travel
47%
Within city
43%
Within country
9%
International travel
1%
|
Operations Executive
70
salaries
|  ₹1.6 L/yr - ₹4.2 L/yr |
|
Customer Support Executive
48
salaries
| ₹1.9 L/yr - ₹4.3 L/yr |
|
Team Lead
37
salaries
| ₹2 L/yr - ₹7 L/yr |
|
MIS Executive
30
salaries
| ₹2.1 L/yr - ₹4.5 L/yr |
|
Team Lead Operations
27
salaries
| ₹2.6 L/yr - ₹6.6 L/yr |
Explore more salaries
Free meal
6 total
responses
Office cab/shuttle
2 total
responses
International/On-site exposure
1 total
response
Health insurance
19 total
responses
Compare Udaan with
Meesho
Compare
Flipkart
Compare
Amazon
Compare
Snapdeal
Compare
Calculate your in-hand salary
Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and
get your in-hand salary
Rate your company