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Premium Employer

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TTEC India

Compare

based on 1.2k Reviews

Filter reviews by

TTEC India Chat Associate Reviews

based on 36 reviews

Updated 24 Oct, 2024

Overall Rating

3.8/5

How AmbitionBox ratings work?

Category Ratings

3.9

Company culture

3.9

Work-Life balance

3.9

Job Security

3.7

Work Satisfaction

3.6

Skill development

3.3

Salary & Benefits

3.0

Promotions/Appraisal

Top Mentions in TTEC India Chat Associate Reviews

36 reviews found

Sort by: Popular

Chat Associate in Ahmedabad

Full Time

·

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 15 Apr 2023

Likes

Work from home, salary on time, nothing else, newbie may like the company

Dislikes

Internal politics too much, Yes Man company, Don’t think of wasting more than a year, still if you are consistent top performer, you will never be promoted unless. Management lives in a different world surely pathetic. No transparency in reality.

Work Details

Work policy: Wfh till pendamic

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to train our managers so that they provide the best leadership possible. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com

Chat Associate in Ahmedabad

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 24 Oct 2024

Likes

Good management Work culture Bonus and perks

Dislikes

Bad behaviour of few leads Less salary increment Split

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

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Chat Associate in New Delhi

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 12 Oct 2024

Likes

Great environment. Great people.

Dislikes

Not really dislike but food quality can be improved.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Chat Associate in Jamshedpur

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 04 Sep 2024

Likes

Good

Dislikes

No bad comments about it

Chat Associate in Ahmedabad (working remotely)

Full Time

·

Data Science & Machine Learning Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 04 Apr 2024

Likes

I don't like anything

Dislikes

I was released early due to no process requirement promising that I will get full month salary but I didn't get and they paid me only 6 days

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Chat Associate in Ahmedabad

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 Nov 2023

Likes

Everything about the company is great, Work culture is great.

Dislikes

Nothing at the movement. Everything is great

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for taking the time to leave a review. We love that you are having a wonderful working experience with us. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com

Chat Associate in Ahmedabad

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 17 Aug 2023

Likes

Company culture is good

Dislikes

Increment

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to improve our employee experience. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com

You are reading trusted reviews. Keep reading to find out more about TTEC India.

Chat Associate in Ahmedabad

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 03 Mar 2023

Likes

Wonderful place to start for beginners. You get enough support to grow and learn. Friendly environment

Dislikes

Very less increment, low monetary benefits. Difficult to move up from your position, high workload

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for taking the time to give us your feedback. We understand your situation and want to assure you that we are constantly looking for the best ways to train our associates, especially new hires, so that they feel successful in their roles. Please click the following link if you'd like to share your insights: www.ttecwehearyou.com

Discover interview dos and don'ts from real experiences

Chat Associate in Ahmedabad

Full Time

·

Enterprise & B2B Sales Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 08 Dec 2023

Likes

The support from Team lead and Managers is outstanding they are like Backbone for the fresher and Experience Associate

Dislikes

Delay in Aprraisal

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Chat Associate in Ahmedabad

Full Time

·

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 20 Jan 2023

Likes

As it is providing work from home . Balancing the personal and professional life is easy.

Dislikes

Expects to work like machines, break timings are very less.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

We appreciate your insights. As a global company, we strive to be the best company and provide the best working experience for our employees. Please click the link if you'd like to expound on your experience: www.ttecwehearyou.com

Chat Associate in Ahmedabad

Full Time

·

Chat Process Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

2.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 14 Nov 2022

Likes

People here are amazing and incentives are given .

Dislikes

The management can be bad .

Work Details

Work timings: Flexible Timings

Employer’s Response

Thank you for taking the time to give us your feedback. If you would like to share more about your experience, please visit www.ttecwehearyou.com

Chat Associate in Ahmedabad

Full Time

·

Subject / Specialization Teacher Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 29 Jul 2022

Likes

Nothing.

Dislikes

Inhuman work pressure, very low pay scale, no opportunity for growth.Office politics at peak, worst company I've ever seen. If you are in chat process,they make you work like anything.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Let us take this opportunity to know more about your TTEC experience. Please visit www.ttecwehearyou.com to discuss this in detail.

Chat Associate in Ahmedabad

Full Time

·

Business Process Outsourcing Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 24 May 2022

Likes

Work culture

Dislikes

Everything is good here except the incentive part.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

We value your input and that you took the time to share your experience at TTEC.

Chat Associate (working remotely)

Full Time

·

Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 20 Oct 2024

Likes

Senior managers reachable and friendly

Dislikes

Too much work and too less a pay

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Chat Associate in Ahmedabad

Full Time

·

Outsourcing Department

2.0

Overall Rating

2.0

Category Ratings

5.0

Promotions/Appraisal

1.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 25 Dec 2022

Likes

The atmosphere here was cool and the colleagues there were very supportive.

Dislikes

No job security. They can fire you can time even though you are performing good.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for taking the time to leave us a review. We understand your point of view and want to assure you that we are constantly looking for solutions for our employees to have the best working experience at TTEC. Please click the following link if you'd like to share your insights: www.ttecwehearyou.com

Chat Associate (working remotely)

Full Time

·

Chat associate Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 17 Oct 2022

Likes

Helping others. Culture

Dislikes

No opportunity for advancement

Work Details

Work days: Monday to Saturday (Strict Timings)

Employer’s Response

Thank you for taking the time to leave us a review. We constantly seek solutions for our employees to have the best working experience at TTEC. Please click the following link if you'd like to share your insights: www.ttecwehearyou.com

Chat Associate in Ahmedabad

Chat Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 May 2022

Likes

There is nothing that you won't like about this company. It was a great experience for me throughout. The salary might be less but the work-life balance is too good.

Dislikes

Sometimes it feels like the salary is low but overall experience was good.

Work Details

This job is interesting and specially for the new starters who are looking for great experience along with work-life balance.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

It is a pleasure to know that your experience with TTEC is remarkable. Thank you for taking the time to share this.

Chat Associate in Ahmedabad

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 26 May 2022

Likes

One of the best company to work.. If you need work life balance better than any other company then go for it..

Work Details

Good not bad

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

It is a pleasure to know that your experience with TTEC is remarkable. Thank you for taking the time to share this.

Chat Associate in Ahmedabad

CSR & Sustainability Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 09 Apr 2022

Likes

Everything.

Dislikes

Work Atmosphere.. Management and each staff working with TTEC. The best organization ever I have worked until now. Thankyou so much TTEVlC

Work Details

Perfect

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

We appreciate your recommendation of TTEC! We completely agree and hope other amazing team members like you will apply at ttecjobs.com.

Chat Associate in Ahmedabad

CSR & Sustainability Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 03 Jun 2022

Likes

Great office culture. The hr's and the tl's are very professional and helpful. It's a great organisation to build your carrer

Dislikes

There's nothing I disliked about the company except a few people.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Employer’s Response

It is a pleasure to know that your experience with TTEC is remarkable. Thank you for taking the time to share this.

Top trending discussions

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I’m 27, I’m looking for Career transition

Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI

Got a question about TTEC India?

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People also ask about TTEC India's Chat Associates

How is TTEC India to work for?

TTEC India is rated 3.8 out of 5, based on 36 reviews by employees on AmbitionBox. TTEC India is known for Company culture which is rated at the top and given a rating of 3.9. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at TTEC India read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at TTEC India?

According to AmbitionBox ratings, TTEC India employees rate its salary and benefits as 3.3 out of 5. You can know more about TTEC India Salaries at AmbitionBox

How is the work culture at TTEC India?

Work culture is rated 3.9 at TTEC India by 36 employees. While job security is rated 3.9 and work-life balance is rated 3.9 at TTEC India. Read detailed reviews by employees of TTEC India on AmbitionBox.

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TTEC India Chat Associate Reviews by Locations

TTEC India Chat Associate Ahmedabad Reviews

TTEC India Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 36 TTEC India reviews submitted by TTEC India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if TTEC India is the right company for you. 85% of employees reported ...Read more

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TTEC India Chat Associate Reviews

Join TTEC India Spark your potential

Gender Based Ratings for TTEC India Chat Associate

based on 34 reviews

Rated 3.7 for Skill Development and 3.6 for Job Security

Rated 4.1 for Company Culture and 4.1 for Work-Life Balance

Working Days for TTEC India Chat Associate

based on 36 reviews

Rotational Shift

85%

Monday to Friday

7%

Monday to Saturday

4%

Other

4%

Work Timings for TTEC India Chat Associate

based on 36 reviews

Flexible timing

Strict (5.30pm - 2.30am)

Strict (9pm - 6am)

58%

8%

8%

26% employees reported other strict timings

Shift Timings for TTEC India Chat Associate

based on 36 reviews

Day shift

Night shift

60%

40%

Business Travel for TTEC India Chat Associate

based on 36 reviews

No travel

96%

Within country

4%

TTEC India Chat Associate Salary

based on 166 salaries

₹2 L/yr - ₹4.2 L/yr

At par with the average Chat Associate Salary in India

View more details

Employee Benefits for TTEC India Chat Associate

Office cab/shuttle

3 total responses

Health insurance

8 total responses

Child care facility

2 total responses

Job/Soft skill training

7 total responses

+2 more benefits

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