TTEC India is rated
3.8 out of 5 stars on
AmbitionBox, based on 36 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
TTEC India is rated
3.8 out of 5 stars on
AmbitionBox, based on 36 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in TTEC India Chat Associate Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
36 reviews found
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Popular
Chat Associate in
Ahmedabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 May 2022
Likes
Very cooperative
Dislikes
Nothing
Work Details
Very good
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
We always value that our team members are committed to do the right at all times. They make us proud!
Chat Associate in
Ahmedabad
Chat associate Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Sep 2021
Likes
Nothing as of now. Had the worst interview experience. The company needs to change its hr policies.
Dislikes
Hr Chandrima selected me for the role and afterwards wanted me to make an investment of 20000 for the inverter and the broadband connection. I told her that I’ll go to my uncles place and give the operations interview and after I get selected I’ll get the broadband connection for myself. She then said it is against company policy hahaha, I mean what difference does it make. She doesn’t make any sense and the company policies doesn’t make any sense....Read More
It's great that mentors really help you in learning the process well. Have learnt many things since joining TTEC.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Employer’s Response
It is a pleasure to know that your experience with TTEC is remarkable. Thank you for taking the time to share this.
Chat Associate in
Mahemdabad
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 12 Apr 2021
Likes
Its good company to work. The best thing about it is the people here. They are supportive and ensure that employees are in good condition to work. Its not a place where you would have to drag yourself to work. There are opportunities for internal job posting which can be applied for which arise from time to time. Its a credible company and I have not got any issues with salary payments even during the initial phase of pandemic....Read More
Dislikes
Career growth is slower.
Didn't get appraisal last year. But it might be due to pandemic situation.
Only 1 way transportation available which is little uncomfortable for outstation employees. Though now we have WFH for now.
There is office politics but as of now its has not directly affected me.
Work Details
Its good enough.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Chat Associate in
Ahmedabad
Australia Chat support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 09 Nov 2021
Likes
Team are helpful
Dislikes
Management and the behaviour of the team leaders are not good as they doesn't guide you in correct way.
Work Details
It is good but the timings sometimes are horrible
Work days: Rotational Shift
(Flexible Timings)
Chat Associate in
Ahmedabad
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 30 Nov 2020
Likes
In lockdown, TTEC is not supportive as per expectations. They stop appraisal and with 1percent input they want 50percent of output in work. Working culture is becoming worst.
Nothing is going to be happen with this review that I know well🤣🤣
Dislikes
By using word "Family" they are trying to use their employees and its effect showing more in Covid-19.
Work Details
Recently not so cool
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Chat Associate in
Ahmedabad
CSR & Sustainability Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 May 2021
Likes
You can take your paid leaves easily without any issues. Great culture and huge number of compensation and benefits.
Work Details
Great
Work timings: Flexible Timings
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
TTEC India.
Chat Associate in
Ahmedabad
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Dec 2021
Likes
We are valued there as individuals. We get appreciations and all the benifits an employee expects
environment of the company and people are very helpful and there is lot to learn new things and very friendly nature. Good experience working with Ttec.
Dislikes
Mainly the location. It is very far from the home place.
Work Details
I worked for non voice process in eBay mainly for brand protection of various international brands. We have a target of solving the cases of the item listed of different brands. Our main work is to know weather the item is risky.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Chat Associate in
Ahmedabad
Chat Associate Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Oct 2019
Likes
Good
Dislikes
EOP policy is not fully implemented which was a great impact to me.
Work Details
A bit of pressure was there.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
NSA (Night shift Allowance)
Chat Associate (working remotely)
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Aug 2023
Likes
Everything..............
A
B
C
D
E
Dislikes
N. A।...............
A
B
C
D
E
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to improve our employee experience. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
People also ask about TTEC India's Chat Associates
Is TTEC India a good place to work for Chat Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 36 employee reviews, it's clear that most chat associates have an average experience working at TTEC India. Company culture holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about company culture and career growth on AmbitionBox.
Does TTEC India pay their Chat Associates well?
According to AmbitionBox reviews, TTEC India chat associates rate their salary and benefits at 3.3 out of 5, based on 36 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about TTEC India's chat associates salaries here and to read reviews specifically about salary and benefits at TTEC India for chat associates, click here.
How is the work culture at TTEC India for Chat Associates?
Work culture at TTEC India for chat associates is rated 3.9 out of 5 by 36 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at TTEC India for chat associates, click here.
How is the job security at TTEC India for Chat Associates?
Based on 36 reviews on AmbitionBox, TTEC India's chat associates rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at TTEC India for chat associates, click here.