TTEC India is rated
4.4 out of 5 stars on
AmbitionBox, based on 13 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
TTEC India is rated
4.4 out of 5 stars on
AmbitionBox, based on 13 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in TTEC India Chat Support Associate Reviews
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13 reviews found
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Popular
Chat Support Associate in
Ahmedabad
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Apr 2022
Likes
TTEC management is excellent. Supportive teammates and the best work environment.
Dislikes
One thing I dislike is being in chat support, it's little too much for push 3 (3 chats at a time)😰 When it's a simple query, that could save AHT and can improve overall performance but we can't expect a cool and a happy member always. Otherwise TTEC management is excellent, decent salary and provides the best growth opportunity.
Work Details
When you don't know the product knowledge so well, you struggle a bit in the beginning but once you gain product knowledge well, nothing to worry about. I'm looking forward to greater opportunity with TTEC
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Your assessment of your TTEC experience is important to us. Thank you for sharing. Please visit www.ttecwehearyou.com to let us know the details of your experience and how we can improve our employee experience.
A complete waste of time. Working with this company was a huge loss for my career. Here, the management, HR and each and every upper level person is highly corrupt under office politics. If an employee speaks the right thing, these people make sure to ruin the work life of the employee. After being the best employee and giving very good performance, one of the TEAMLEAD(Deepak) put me under performance improvement programme and ruined my next 6 months as I became ineligible for any promotions. Then, on talking with the manager he lied to me statijg that this PIP is not initiated and I am still in green zone. After a month, in order to get praised by client these people showed my name in the PIP people and showed that a PIP employee of this company is exceeding all the KRAs. When I questioned this PIP, these people started putting a lot of mental pressure which caused me leave this company. HRs are the worst players here... one of the HR(Prasad) promised to issue my relieving letter and best employee certificate and other docs once there system is returned without any amount to be paid to the company. However, once the system was delivered, these people asked me to wait another 45 days and after these 45 days I received and email begging for Rs.19000 as an FnF settlement amount else, they won't release my documents....Read More
Dislikes
Everything.
TEAMLEAD
MANAGERS
HRS
all are frauds here.
These people plays very nicely with good employees. Whenever they have requirement, they calls the employee even at nights even though the employee is on leave to login and make him/her work without any appreciation. No positive support from any of the above people.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to train our managers so that they provide the best leadership possible. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
Chat Support Associate (working remotely)
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Sep 2023
Likes
Work life balance
Dislikes
Shift timing
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to leave a review. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
Chat Support Associate in
Ahmedabad
eBay Managed Payments Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Jun 2022
Likes
Company offers, policies, job security, work culture, management, work flow.
Dislikes
Lot of work pressure.
Work Details
It is great so far.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Employer’s Response
Let us take this opportunity to know more about your TTEC experience. Please visit www.ttecwehearyou.com to discuss this in detail.
Chat Support Associate in
Ahemdabad
Full Time
·
Procurement & Purchase Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Feb 2022
Likes
Work culture is good
Dislikes
Timings can be hectic sometimes
Work Details
It is good
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to leave us a review. We constantly seek solutions for our employees to have the best working experience at TTEC. Please click the following link if you'd like to share your insights: www.ttecwehearyou.com
People also ask about TTEC India's Chat Support Associates
How is TTEC India to work for?
TTEC India is rated 4.4 out of 5, based on 13 reviews by employees on AmbitionBox.
TTEC India is known for Company culture which is rated at the top and given a rating of 4.7. However, Career growth is rated the lowest at 3.8 and can be improved. To know first hand how it is like to work at TTEC India read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at TTEC India?
According to AmbitionBox ratings, TTEC India employees rate its salary and benefits as 4.3 out of 5. You can know more about TTEC India Salaries at AmbitionBox
How is the work culture at TTEC India?
Work culture is rated 4.7 at TTEC India by 13 employees. While job security is rated 4.4 and work-life balance is rated 4.3 at TTEC India. Read detailed reviews by employees of TTEC India on AmbitionBox.
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