TruckX Technologies Customer Service Executive Reviews

Likes

only HR is good beacuse she is from Indian army rest all are nonsense.

Dislikes

Process is not defined ,Vice president sales works like peon and he is not at all faithful person ,and best part is HR, Mr tapan and sukhdeep , Dont work.under Mr aditya rana and aksay garg both are an idiots in the system

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

everything is good

Dislikes

management design is not good

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Product is good not the Environment

Dislikes

Worked here for more than one year. Nothing is good about this company except HR head as she is from defence background and Mr. Kundu, even HR's don't reply on the e-mails for 2-3 days. The work life balance sucks. Nothing to learn new in this organisation. Only Some old people have their monopoly in the company who this they own the whole company. Some Floor Managers (not all) are like selfish one's and do buttering all the time. They even stop salaries and do the deduction for no reason....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

lifestyle is good ,u can earn good

Dislikes

no body want to do smething new fr business ,no new competitive approach

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The Salary offered is good and company wants you to grow and they provide you the resources and time for that as well. No pressure for sales. A good product but sales approach can be made better.

Dislikes

Company's vision & mission are missing, hence not for long term. Incentive structure can be made better.

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Innovative Products Innovative Environment Customer Centric Approach Empowered Work Culture

Dislikes

Communication Gap - the departure of previous manager created a disconnection between executives and the decision making manager, leading to delays and clarity

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing at all ... there is nothing to like about Truckx

Dislikes

They will ask you to perform additional duties which they would not consider when evaluating the performance and the HR will say thats not part of your job hence it wont be considered.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

There is no job security in Truckx. They hire and fire employees

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I work as a BDE in TruckX so as compare to other companies they don’t work us to do over time. The VP here is very helpful . All the senior are very helpful and sweet

Dislikes

Favouritism I can say .

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary is good

Dislikes

The culture is terrible, the HR policies are horrible. The HR policies are duplicitous and dishonest, HR is extremely unprofessional and so are all the people working there

Likes

There is absolutely nothing about this company to like.

Dislikes

Everything in this organisation needs to be changed. The vision of the owner is not at all clear. No learning curves for the employees. Owner is never ever seen . Management has unclear goals. Talent pool is so poor that you won’t learn anything from your peer group. Extreme toxic work environment. Poor marketing strategies and campaigns. Extremely poor lead qualities. Management in itself has extreme politics. Senior management fights among themselves to have power in their hand. HR team is ridiculous. Director of the HR team is uselessly in attitude as if everything is to be run according to her. Unrealistic pay cuts done. Exploitative behaviour of HR team. Customer Support is also led by the same leadership who heads HR team. Poor support team. They never have the sync with the sales team and provides pathetic customer service. Head HR and Customer Support are in unnecessary spat with sales team though sales team is the one bringing revenue for the organisation. Owner and managing director are in complete control of this head HR and Support. They trust her blindly and she is bringing the company to their knees. Layoffs are common. Earlier they have ramped down two sales teams completely and started creating a new one. Experiences of this industry is useless. None of the companies in the market considers this company’s experience and don’t give that value to your experience. Never ever join this company even of they offer you. You will spoil your career....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Some people are good Work from home was good

Dislikes

This company is not a employee centric company. They doesn't give incentives which we have done through our hardwork. First they commit that they will reimburse internet bill. But later they denied. HR is so rude even dont reply on emails. Managements is so cheap they have to fill their pockets with money and their so called old team members which are supervisors or floor support. Even HR or Management dont have guts to have a word with the agent who is going to leave the company. Or they can take any feedback. Overall it is not a good company to work with. Bcoz there so called floor support will never let you take breath....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.