Teleperformance Customer Service Associate (Csa) Reviews
based on 9 reviews
Updated 12 Feb, 2023
Overall Rating
3.5/5
How AmbitionBox ratings work?
Category Ratings
3.2
Skill development
3.2
Company culture
3.0
Job Security
2.9
Work-Life balance
2.8
Work Satisfaction
2.7
Salary & Benefits
2.7
Promotions/Appraisal
Teleperformance is rated
3.5 out of 5 stars on
AmbitionBox, based on 9 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
3.5 out of 5 stars on
AmbitionBox, based on 9 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Teleperformance Customer Service Associate (Csa) Reviews
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9 reviews found
for
"salary"
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Customer Service Associate (Csa) in
Lucknow
Full Time
·
Axis Bank Home Loan Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 06 Jun 2022
Likes
I'm working in Axis Bank at Noida on TP pay roll there is very less salary and login time is fixed but logout time is not fixed. Some time Sunday is working day it's happened with us .
Dislikes
There is less salary and late logout
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Gurgaon / Gurugram
Full Time
·
CSA Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 25 Mar 2022
Likes
TP is a Good company. Employee's are too good , friendly environment and Security system is too good..
Dislikes
Personally I don't like this company's because of management system.
On the floor extremely too high pressure on the CSA..
Salary package is not attractive.. very low salary package..
Work Details
Not so good because of high mental pressure on the floor.. and management is not too good ..
Work days: Monday to Saturday
(Strict Timings)
Customer Service Associate (Csa) in
Mohali
Full Time
·
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 15 Dec 2021
Likes
Good company for start up but salary is quite less according to the work
Dislikes
For everything they keep on blaming the agents only and salary is quite less according to the work we are doing
Work Details
It's good it's a general shift
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for sharing your feedback! Have a nice day!
Customer Service Associate (Csa) in
Kolkata
Full Time
·
Banking Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 27 Apr 2021
Likes
Good work environment and culture. Teammates are supportive and the management is transparent.
Dislikes
There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow.
Work Details
The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) (working remotely)
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 12 Feb 2023
Likes
Ambience, atmosphere
Dislikes
Salary package, facility, behavior
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Kolkaga
Banking Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 03 Jun 2022
Likes
Flexible sift timing...helpful seniors....management also good
Dislikes
Salary is very less compare to other...
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Jaipur
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 23 Mar 2022
Likes
There is nothing to be happy. Only thing is you will get salary on time
Dislikes
Politics and work pressure. Cant balance life while working at TP
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for sharing your feedback! Have a good day!
You are reading trusted reviews. Keep reading to find out more about
Teleperformance.
People also ask about Teleperformance's Customer Service Associate (Csa)s
Is Teleperformance a good place to work for Customer Service Associate (Csa)s?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 9 employee reviews, it's clear that most customer service associate (csa)s have an average experience working at Teleperformance. Skill development holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about skill development and career growth on AmbitionBox.
Does Teleperformance pay their Customer Service Associate (Csa)s well?
According to AmbitionBox reviews, Teleperformance customer service associate (csa)s rate their salary and benefits at 2.7 out of 5, based on 9 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Teleperformance's customer service associate (csa)s salaries here and to read reviews specifically about salary and benefits at Teleperformance for customer service associate (csa)s, click here.
How is the work culture at Teleperformance for Customer Service Associate (Csa)s?
Work culture at Teleperformance for customer service associate (csa)s is rated 3.2 out of 5 by 9 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance for customer service associate (csa)s, click here.
How is the job security at Teleperformance for Customer Service Associate (Csa)s?
Based on 9 reviews on AmbitionBox, Teleperformance's customer service associate (csa)s rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance for customer service associate (csa)s, click here.
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