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3.6

based on 33.2k Reviews

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Tech Mahindra Customer Support Executive Reviews

based on 36 reviews
Updated 9 Nov, 2024

Overall Rating

3.4/5
How AmbitionBox ratings work?

Category Ratings

3.3

Skill development

3.2

Company culture

3.1

Work-Life balance

3.1

Salary & Benefits

3.0

Work Satisfaction

3.0

Job Security

2.8

Promotions/Appraisal

Top Mentions in Tech Mahindra Customer Support Executive Reviews

36 reviews found for "appraisal"

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What people are saying about Tech Mahindra

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a senior test engineer
4d (edited)
Projects in TechM RMZ
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Top Tech Mahindra Customer Support Executive Interview Questions

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Q1. Understanding customer problems,whT i know about BPO nd ... read more
View answers (20)
Q2. Do you have aadhaar card with phone number linked with ... read more
View answers (11)

Get interview-ready with top interview questions

View all 26 questions
Q3. 1.what is customer support?
View answers (24)
Q4. What the different between debit card or credit card
View answers (3)
Q5. How to handle a frustrated customer
View answers (9)
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Customer Support Executive Jobs at Tech Mahindra

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People also ask about Tech Mahindra's Customer Support Executives

Is Tech Mahindra a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 36 employee reviews, it's clear that most customer support executives have an average experience working at Tech Mahindra. Skill development holds the highest rating at 3.3, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about skill development and career growth on AmbitionBox.
Does Tech Mahindra pay their Customer Support Executives well?
According to AmbitionBox reviews, Tech Mahindra customer support executives rate their salary and benefits at 3.1 out of 5, based on 36 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra's customer support executives salaries here and to read reviews specifically about salary and benefits at Tech Mahindra for customer support executives, click here.
How is the work culture at Tech Mahindra for Customer Support Executives?
Work culture at Tech Mahindra for customer support executives is rated 3.2 out of 5 by 36 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tech Mahindra for customer support executives, click here.
How is the job security at Tech Mahindra for Customer Support Executives?
Based on 36 reviews on AmbitionBox, Tech Mahindra's customer support executives rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Tech Mahindra for customer support executives, click here.
Is work from home available to Customer Support Executives at Tech Mahindra?
According to AmbitionBox, 40% of Tech Mahindra's customer support executives work from home permanently, 45% work from the office, and 15% follow a hybrid model, based on 76 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Tech Mahindra for customer support executives, click here.
How do I get a job at Tech Mahindra as a Customer Support Executive?
To get a job at Tech Mahindra as a Customer Support Executive, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Tech Mahindra interview questions and practice your responses to prepare thoroughly.

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Work Policy for Tech Mahindra Customer Support Executive

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Workplace policy may vary based on Department, Designation and Location.

based on 76 reviews in last 6 months

Work from office

Work from office

45%
Permanent work from home

Permanent work from home

40%
Hybrid

Hybrid

15%

Other hybrid work policies

11%

2 days/week from office

2%

3 days/week from office

2%

Gender Based Ratings for Tech Mahindra Customer Support Executive

based on 749 reviews
3.5
Rated by 318 Women

Rated 3.3 for Skill Development and 3.2 for Work-Life Balance

women
3.3
Rated by 431 Men

Rated 3.2 for Skill Development and 3.2 for Company Culture

men

Working Days for Tech Mahindra Customer Support Executive

based on 777 reviews
Rotational Shift
67%
Monday to Saturday
15%
Monday to Friday
12%
Other
4%
Alternate Saturday off
2%

Work Timings for Tech Mahindra Customer Support Executive

based on 777 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
59%
10%
3%
28% employees reported other strict timings

Shift Timings for Tech Mahindra Customer Support Executive

based on 777 reviews
Day shift
Night shift
84%
16%

Business Travel for Tech Mahindra Customer Support Executive

based on 777 reviews
No travel
76%
Within city
19%
Within country
4%
International travel
1%
Tech Mahindra Customer Support Executive Salary
based on 2.9k salaries
₹1 L/yr - ₹4.5 L/yr
5% less than the average Customer Support Executive Salary in India
View more details
cab
Office cab/shuttle
5 total responses
freemeal
Free meal
1 total response
joining
Joining bonus
1 total response
healthInsurance
Health insurance
12 total responses
+6 more benefits
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