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4.3

based on 1.1k Reviews

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Synchrony Customer Service Associate Reviews

Updated 16 Feb, 2024
Overall Rating
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4.7/5
based on 21 reviews

Rating distribution

Category Ratings

4.6

Company culture

4.5

Job security

4.5

Salary

4.5

Work-life balance

4.5

Skill development

4.4

Promotions

4.3

Work satisfaction

What employees say about Synchrony?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

61% employees reported

Flexible timing

Flexible timing

75% employees reported

No travel

No travel

64% employees reported

View more detailed insights

Gender based rating

4.6
female

Rated by Women

13 reviews

4.9
male

Rated by Men

6 reviews

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21 reviews found

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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#16 Best Mid-Sized Company

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#2 Best Mid-Sized Financial Services Company - 2021

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Synchrony Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 21 Synchrony reviews submitted by Synchrony employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Synchrony is the right company for you. 61% of employees reported the... working days at Synchrony as Rotational Shift. 75% employees reported the work timings at Synchrony as Flexible timing. Read more
Synchrony Customer Service Associate Salary
based on 36 salaries
₹1.8 L/yr - ₹5.5 L/yr
52% more than the average Customer Service Associate Salary in India
View more details
Employee Benefits for Synchrony Customer Service Associate
cab
Office cab/shuttle
5 total responses
freemeal
Free meal
2 total responses
officeGym
Office gym
3 total responses
childCareBenefits
Child care facility
2 total responses
+3 more benefits
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