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Sureworks Infotech Pvt. Ltd. Senior Technical Support Engineer Reviews

Updated 9 May, 2021

Overall Rating

3.1/5

based on 3 reviews

Rating distribution

5

0 (0%)

4

1 (33.3%)

3

2 (66.7%)

2

0 (0%)

1

0 (0%)

Category Ratings

3.7

Company culture

3.6

Work satisfaction

3.4

Job security

2.9

Skill development

2.8

Work-life balance

2.2

Salary

1.8

Promotions

Sureworks Infotech Pvt. Ltd. is rated 3.1 out of 5 stars on AmbitionBox, based on 3 company reviews.This rating reflects an average employee experience, indicating moderate sat ... Read more

Sureworks Infotech Pvt. Ltd. is rated 3.1 out of 5 stars on AmbitionBox, based on 3 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

3 reviews found

Sort by: Popular

Senior Technical Support Engineer in Bangalore / Bengaluru

Field services Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 14 Dec 2018

Likes

Sureworks is good platform for freshers as they make u aware about hardware part . Here u will good opportunity to learn about servers,storages and network part also and get a experience to work in data centre environment. Salary will get on time.

Skill development - Good
Job security - Excellent
Promotions - Good

Dislikes

Cons:Here you will find 24*7*365 support means any time you have to be active either day or night time..

Salary - Poor

Work Details

If I spoke true then sometime it will be hactic but in other hand it is challenging job also because u need to complete your work within given SLA and daily u will face new issue.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Technical Support Engineer in New Delhi

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 09 May 2021

Likes

Work Culture I loved mosg and cooperative team

Work satisfaction - Good
Company culture - Good

Dislikes

No Career Growth & Opportunity

Salary - Poor
Promotions - Bad

Work Details

Work timings: Flexible Timings

Senior Technical Support Engineer in New Delhi

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

4.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 21 Aug 2019

Likes

Job security - Good
Promotions - Good

Dislikes

Skill development - Poor
Work satisfaction - Poor
Work-life balance - Poor

Overall Rating

Top trending discussions

View All

Salary Discussions, Hike & Promotions

TCS or Capgemini

I have got an offer of 34 LPA from TCS and Capgemini . I have 11 years of experience , Azure Developer. Can you please guide / suggest which company should I join . I am confused since both are offering the same CTC . TIA

Got a question about Sureworks Infotech Pvt. Ltd.?

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Similar Designation Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Technical Support Engineer in Jamshedpur

Full Time

·

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 Dec 2024

Likes

Good place to start working as a fresher and gaining practical experience day by day. Team support is just awesome 👍

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

NA

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Support Engineer in Patna

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Dec 2024

Likes

Very helpful and supportive environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Linux Administrator in Kolkata

Full Time

·

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 22 Feb 2025

Likes

Overall good.

Salary - Good
Skill development - Good
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

System Engineer in Kochi

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Jan 2025

Likes

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Network Engineer in Hyderabad / Secunderabad

Full Time

·

IT Network Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Jul 2023

Likes

Not responding I am working 1 year tell running no response

Dislikes

All dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

System Administrator in Kochi

Full Time

·

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Feb 2023

Likes

Can learn new things.

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

ESI not provided.

Technical Support Engineer in Noida

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Jun 2023

Likes

I got lot of experience from surework.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Management

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Desktop Support Engineer in Pathankot

Contractual

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Jan 2023

Likes

I worked in many companies but this company is second of the super se bhi upar company,whose care of employees future,his working,Any issue in work related updations takes from employee.Everyone should be try for job in this company...

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing dislike.All like only...

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

System Administrator in Raipur

Contractual

·

IT Network Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Sep 2023

Likes

Nothing

Dislikes

Never Support Employees, Client is more important than Employees

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Mumbai

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 16 Jan 2022

Likes

I see this opportunity as a way to contribute to an forward-thinking as well as fast-moving. In company I feel I can do anything regarding work. “I feel my skills are particularly well-suited to this position because I have to much experience in this filed. “I believe I have the type of knowledge to succeed in this role and at thecompany because technical knowledge to much I have gain there. “I’m excited about this job opportunity, as it would allow me to take your organization...Read More

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

I dislike the authoritative leadership they have in place. Look, I have many good ideas, and I tried to move them forward, trying to help the company. But from my position I am not allowed to suggest any improvements.

Work Details

Defining work-life balance involves looking at how working people manage time spent at and outside of work. Time outside of work may include managing relationships, family responsibilities, and other outside interests and hobbies.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Other Sureworks Infotech Pvt. Ltd. Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Assistant Manager Quality Assurance in Bangalore / Bengaluru

Full Time

·

Quality Assurance and Testing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Dec 2024

Likes

I appreciate how Sureworks infotech pvt ltd prioritizes quality assurance at every step, ensuring high standard and customer satisfaction. The collaborative and growth-oriented work environment makes it a great place to continuously learn.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing significant to dislike, as the company is consistently making improvement, while some challenges may arise during changes, these are common and expected within the quality assurance process.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Talent Acquisition Coordinator in Bangalore / Bengaluru

Full Time

·

Recruitment & Talent Acquisition Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Dec 2024

Likes

Excellent HR Team... I've had Fantastic Experiences working with HR Team at Sureworks Infotech Pvt Ltd, The HR Team is always available to answer any questions. The Company values its employee and provides opportunities for growth and development. The work -life balance is also excellent with flexible hours a positive environment; it's great place to work & I feel valued as an employee.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing here to dislike, all good work on here.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Chief Executive Officer in Bangalore / Bengaluru

Full Time

·

Top Management Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Dec 2024

Likes

Our innovative company culture thrives on creativity and continuous improvement. It encourages employees think outside the box , experiment with new ideas, teamwork , open communication, work together , support each other to reach the common goals

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing, all good so far

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves International Travel, Travel Within Country, Travel Within City.

Enterprise Support Engineer in Bangalore / Bengaluru

Full Time

·

IT Network Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Jan 2025

Likes

Salary on time (but less that normal uneducated workers )

Dislikes

No salary increments No work from home No holiday High work presume No healthy environment No job security It's best for 10/12 class failed candidate not for any degree or engineer grade holders

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Senior HR Associate in Bangalore / Bengaluru

Full Time

·

HR Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Dec 2024

Likes

The Management !! Usually we see leaders as cutthroat competitors who take hard calls, but here they are like a supporting and nurturing family.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing specific to be disliked

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Admin & HR Executive in Noida

Full Time

·

Administration Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 15 Feb 2025

Likes

Work culture, Support from team, communication across departments

Skill development - Good
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

NA

Work Details

Work policy: 6 times/year from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Quality Engineer in Noida

Full Time

·

Quality Assurance and Testing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Dec 2024

Likes

Excellent working environment, colleagues and management support.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is no major dislike.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Store Manager in Bangalore / Bengaluru

Full Time

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Stores & Material Management Department

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Skill development

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Job security

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Promotions

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Work satisfaction

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Company culture

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Work-life balance

posted on 12 Dec 2024

Likes

collaborative culture Growth opportunities Supportive leadership

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NA

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Assistant Sales Manager in Bangalore / Bengaluru

Full Time

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Enterprise & B2B Sales Department

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Overall Rating

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Work satisfaction

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Company culture

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Work-life balance

posted on 16 Dec 2024

Likes

Good work environment, great supportive team as well as management .

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

NA

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Chief Technical Officer in Bangalore / Bengaluru

Full Time

·

Top Management Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Dec 2024

Likes

Company identify talent and give opportunities

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing specific

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves International Travel.

More about working at Sureworks Infotech Pvt. Ltd.

HQ - Dubai, Dubai, UAE
IT Services & Consulting
201-500 Employees (India)
Hardware & Networking

People also ask about Sureworks Infotech Pvt. Ltd.'s Senior Technical Support Engineers

How is Sureworks Infotech Pvt. Ltd. to work for?

Sureworks Infotech Pvt. Ltd. is rated 3.1 out of 5, based on 3 reviews by employees on AmbitionBox. Sureworks Infotech Pvt. Ltd. is known for Company culture which is rated at the top and given a rating of 3.7. However, Career growth is rated the lowest at 1.8 and can be improved. To know first hand how it is like to work at Sureworks Infotech Pvt. Ltd. read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Sureworks Infotech Pvt. Ltd.?

According to AmbitionBox ratings, Sureworks Infotech Pvt. Ltd. employees rate its salary and benefits as 2.2 out of 5. You can know more about Sureworks Infotech Pvt. Ltd. Salaries at AmbitionBox

How is the work culture at Sureworks Infotech Pvt. Ltd.?

Work culture is rated 3.7 at Sureworks Infotech Pvt. Ltd. by 3 employees. While job security is rated 3.4 and work-life balance is rated 2.8 at Sureworks Infotech Pvt. Ltd.. Read detailed reviews by employees of Sureworks Infotech Pvt. Ltd. on AmbitionBox.

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Sureworks Infotech Pvt. Ltd. Reviews by Designations

Sureworks Infotech Pvt. Ltd. Technical Support Engineer Reviews
Sureworks Infotech Pvt. Ltd. Enterprise Support Engineer Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 3 Sureworks Infotech Pvt. Ltd. reviews submitted by Sureworks Infotech Pvt. Ltd. employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sureworks Infotech Pvt. Ltd. is the right ...company for you. Read more

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Sureworks Infotech Pvt. Ltd. Senior Technical Support Engineer Reviews

Sureworks Infotech Pvt. Ltd. Senior Technical Support Engineer Salary

based on 6 salaries

₹2.6 L/yr - ₹5 L/yr

58% less than the average Senior Technical Support Engineer Salary in India

View more details

Employee Benefits for Sureworks Infotech Pvt. Ltd. Senior Technical Support Engineer

Health insurance

1 total response

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

View All

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