sunSTRATEGIC Customer Care Representative Reviews

Likes

I like sunSTRATEGIC WORKING

Dislikes

Not dislike

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Today I have completed 1 year at sunSTRATEGIC, and what a glorious year it has been! I feel like, I have grown so much during this time, and I'm glad it happened at sunSTRATEGIC. This is a great place to work, given the work culture, the quality of work, the management and so much more! It has helped me polish my work as well as personal skills to a great extent. I started this amazing journey as a part of the ORM team and slowly and surely progressing through positions. I am now the head of four departments, namely ORM, Call Monitoring, Creatives, and Social Media Marketing. sunSTRATEGIC provided me the perfect environment to take me from the top of these departments, letting my creativity flourish, and even helping me execute it. This has been one of the best professional years of my life and I hope to witness many more right here at sunSTRATEGIC! I would love to thank everyone I have worked with so far, old and new members, but especially Sherina Ma'am, who saw my potential and gave me this opportunity. Here's to a great year gone by and brighter ones in the future!! :)...Read More

Work Details

My work is slightly challenging as I have to manage day-to-day operations. But I stay on my toes by doing competitive benchmark studies on my own and following market trends.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Everything

Work Details

Hectic

Work days: Monday to Saturday (Strict Timings)

Likes

Freshers get to learn about content writing.

Dislikes

This company lacks skills in employee management, which I feel is a huge setback. Management does not have a healthy professional relationship with the employees. Honestly, while working with sunStrategic, I felt like a slave because apparently you are not allowed to talk to other employees, you are not allowed to take breaks for more than 15-20 minutes (even if you work for 12 hours a day!!!). The CEO is unprofessional and manipulative and had serious issues and professional disagreements with many ex-employees. The work environment is extremely torchering and work-life balance is zero, which is why majority of the employees don't stick around for more than a year (because employees wouldn't get their experience letters, if they leave the company before completing a year)...Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Good work environment and culture. Teammates are supportive and the management is transparent.

Dislikes

the management doesn’t address our issues.

Work Details

The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Everything

Work Details

Just a mistake of my life

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Good experience

Dislikes

Sometimes the task was not communicated very well