Suma Soft is rated
4.2 out of 5 stars on
AmbitionBox, based on 7 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Suma Soft is rated
4.2 out of 5 stars on
AmbitionBox, based on 7 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
7 reviews found
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Popular
Customer Support Executive in
Pune
TNT Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Apr 2022
Likes
Nothing
Only good for freshers
Dislikes
Salary is the biggest problem in this company
Salary is over low i mean i have never seen any international process pays such a low salary which is even less than a security guard of that company
No sick leaves
No medical leaves provided still deductions are done even after showing medical certificate
Planned leaves are minimal
Andone thing we all are fed up are Lack of hiring
We had to work atleast an hour daily because of this and we are not payed a single rupee (overtime)
If any employee is not available for 1 day then his pending work will be distributed to his colleagues no extra pay for that
Target oriented on a daily basis that we have to complete a particular amount of cases on a daily basis which is very tiring and this comes under daily audit and it affects the performance.
It is next to impossible to maintain performance on a daily basis overburden of work affects mentally and physically
Body still feels fatigue even after having a good sleep of 7-8 hours
Work from home scenario
Company not even a laptop and I had to fix my own laptop with my own expenses and monthly paying broadband connection bill company never given any extra pay to any emoloyee
salary which is already low The team leader try to deduct salary for no reason even they evaluate with some out of the box way which I don't know how but they deduct atleast 700-800 /- monthly which is a loss and a tight slap to the employee even working so hard...Read More
Work Details
Pathetic
Work days: Monday to Friday
Work related travel: This job involves
Travel Within City.
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 24 Aug 2024
Likes
Good for freshers. Who want to start there carrier in corporate sector. They provide Snacks for night shift.
Dislikes
Average salary, It is comfortable for freshers.
Customer Support Executive in
Pune
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Dec 2023
Likes
Suma Soft is known for its collaborative work culture, opportunities for professional growth, and a focus on innovation. Employees often appreciate the supportive environment and diverse projects that enhance their skills.
Dislikes
Some potential drawbacks could include workload fluctuations or specific project challenges. It's advisable to research employee reviews for a more comprehensive understanding.
Customer Support Executive in
Pune
Club Factory Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 17 May 2019
Likes
Great environment
Dislikes
Management issue and policy
Work Details
Feel good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Pune
Logistics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 May 2021
Likes
Team bonding
Dislikes
NA
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Pune
Full Time
·
Investment Banking, Private Equity & VC Department
5.0
posted on 21 Jan 2024
Overall Rating
You are reading trusted reviews. Keep reading to find out more about
Suma Soft.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Care Executive in
Pune
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 06 Nov 2024
Likes
Friendly nature
Dislikes
Shift timing exceeded
Customer Support Associate in
Pune
Full Time
·
Voice \/ Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 18 Oct 2024
Likes
Some helpful co workers & seniors
Dislikes
Work pressure with using abuse language
Customer Service Executive in
Pune
Full Time
·
Customer Success, Service & Operations - Other Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Nothing
Dislikes
Internal politics is very bad
Telecalling Executive in
Pune
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 30 Sep 2024
Likes
Not too much
Dislikes
No development for employees and salary also very average no incentives as I've experienced
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Pune
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 28 May 2024
Likes
Just the friendly nature of my team Supervisor.
Dislikes
Everything.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Pune
Full Time
·
Sales Support & Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 02 Jun 2024
Likes
Till now I haven't find anything that could be like at there ,some our seniors are supportive in terms of helping while facing doubts or problem in doing works
Dislikes
Firstly office invironment it's such an terrible, being there don't feel that I'm upgrading myself
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Pune
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 24 Oct 2023
Likes
Good
Dislikes
As per work and designation salary low
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Pune
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Nov 2023
Likes
Nothing which is good
Dislikes
Working hours will be more then 12 hours Will use different language with employees When its come month end Will not allow employees to go home till 12 midnight also They wont see ladies as well inform ladies to stay.
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Technical Support Engineer in
Pune
Full Time
·
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 18 Sep 2023
Likes
Too less salary hike , i got 5% hike in 1 year.
Dislikes
Only salary issues in this company.
Work Details
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 25 Jul 2023
Likes
I don't like Suma soft
Dislikes
There they put the promise of work on the employee. don't give leave on time.
used to work in the week off.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Other Suma Soft Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Back Office Executive in
Pune
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Dec 2024
Likes
All things are very good and very supporting staff very good employees best work to improve self confidence and many things to learn & best work place for freshers to start the career.
Dislikes
Nothing to say any dislike points for suma soft.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
PHP Developer in
Pune
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Dec 2024
Likes
nothing is to mark able as good they always sucks people.
Dislikes
if you are fresher do not join this company save your future. worst managers. toxic culture no personal growth. the HR is very toxic. company policy is the worst. no flexible working days. overnight work. etc. if you are fresher do not join this company. if you read good review 5* they all are fake. bots and other things give this review. because this is the worst organization. the starting salary of freshers is 13k. is less than tcs and other big MNCs....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Data Entry Executive in
Pune
Full Time
·
Quality Assurance and Testing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Oct 2024
Likes
Rude behaviour of manager , very worst environment, salary is low , cutting money every wrong step 60rs , very bad experience at this company
Dislikes
Rude behaviour of manger at suma center 2nd floor 8-5am manager behaviour is very rude he never respect about employees , worst company don't go for walkin nd don't do job at here no any extra allowance no Holidays very worst experience
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Operations Executive in
Pune
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Project was great. Also you will get the chance to learn new skills easily. You can improve your communication skills.
Dislikes
management teams are pathetic. Management Not supportive. Dangerous leaves policy and other policies, the management team can fired you any time giving any unexpectional reason. No job security.
Software Engineer Trainee in
Pune
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 27 Nov 2024
Likes
Good Culture.
Supportive Staff.
Supportive Manager
People also ask about Suma Soft's Customer Support Executives
How is Suma Soft to work for?
Suma Soft is rated 4.2 out of 5, based on 7 reviews by employees on AmbitionBox.
Suma Soft is known for Job Security which is rated at the top and given a rating of 4.0. However, Career growth is rated the lowest at 1.6 and can be improved. To know first hand how it is like to work at Suma Soft read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Suma Soft?
According to AmbitionBox ratings, Suma Soft employees rate its salary and benefits as 2.9 out of 5. You can know more about Suma Soft Salaries at AmbitionBox
How is the work culture at Suma Soft?
Work culture is rated 3.1 at Suma Soft by 7 employees. While job security is rated 4.0 and work-life balance is rated 3.1 at Suma Soft. Read detailed reviews by employees of Suma Soft on AmbitionBox.
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