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Startek Customer Support Executive Reviews

based on 73 reviews
Updated 20 Dec, 2024

Overall Rating

2.8/5
How AmbitionBox ratings work?

Category Ratings

2.8

Skill development

2.6

Salary & Benefits

2.6

Work-Life balance

2.6

Work Satisfaction

2.5

Company culture

2.5

Job Security

2.2

Promotions/Appraisal

Top Mentions in Startek Customer Support Executive Reviews

73 reviews found for "salary"

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Customer Support Executive Jobs at Startek

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People also ask about Startek's Customer Support Executives

Is Startek a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.8 out of 5 from over 73 employee reviews, it's clear that most customer support executives have a below average experience working at Startek. Skill development holds the highest rating at 2.8, while career growth is rated the lowest amongst all factors at 2.2. Read reviews about skill development and career growth on AmbitionBox.
Does Startek pay their Customer Support Executives well?
According to AmbitionBox reviews, Startek customer support executives rate their salary and benefits at 2.6 out of 5, based on 73 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Startek's customer support executives salaries here and to read reviews specifically about salary and benefits at Startek for customer support executives, click here.
How is the work culture at Startek for Customer Support Executives?
Work culture at Startek for customer support executives is rated 2.5 out of 5 by 73 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Startek for customer support executives, click here.
How is the job security at Startek for Customer Support Executives?
Based on 73 reviews on AmbitionBox, Startek's customer support executives rate job security at 2.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Startek. To read reviews about job security at Startek for customer support executives, click here.
Is work from home available to Customer Support Executives at Startek?
According to AmbitionBox, 40% of Startek's customer support executives work from home permanently, 53% work from the office, and 7% follow a hybrid model, based on 38 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Startek for customer support executives, click here.

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Work Policy for Startek Customer Support Executive

i
Workplace policy may vary based on Department, Designation and Location.

based on 38 reviews in last 6 months

Work from office

Work from office

53%
Permanent work from home

Permanent work from home

40%
Hybrid

Hybrid

7%

2 days/week from office

3%

3 days/week from office

2%

Other hybrid work policies

2%

Gender Based Ratings for Startek Customer Support Executive

based on 287 reviews
2.8
Rated by 119 Women

Rated 2.8 for Skill Development and 2.7 for Work-Life Balance

women
2.7
Rated by 168 Men

Rated 2.8 for Skill Development and 2.7 for Salary & Benefits

men

Working Days for Startek Customer Support Executive

based on 301 reviews
Rotational Shift
71%
Monday to Saturday
17%
Other
6%
Monday to Friday
4%
Alternate Saturday off
2%

Work Timings for Startek Customer Support Executive

based on 301 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
48%
11%
6%
35% employees reported other strict timings

Shift Timings for Startek Customer Support Executive

based on 301 reviews
Day shift
Night shift
80%
20%

Business Travel for Startek Customer Support Executive

based on 301 reviews
No travel
79%
Within city
17%
Within country
3%
International travel
1%
Startek Customer Support Executive Salary
based on 951 salaries
₹1 L/yr - ₹4.5 L/yr
13% less than the average Customer Support Executive Salary in India
View more details
cab
Office cab/shuttle
2 total responses
healthInsurance
Health insurance
3 total responses
childCareBenefits
Child care facility
1 total response
softskill
Job/Soft skill training
17 total responses
+1 more benefit
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