Startek is rated
3.1 out of 5 stars on
AmbitionBox, based on 28 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Startek is rated
3.1 out of 5 stars on
AmbitionBox, based on 28 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Startek Customer Care Executive Reviews
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28 reviews found
for
"appraisal"
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Customer Care Executive in
Lucknow
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 May 2018
Likes
It's good for freshers
Dislikes
No salary increment without promotion. No value of your experience.
Work Details
First 2-3 was interesting because of my first job. After that it's boring me lot
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Hyderabad / Secunderabad
Customer service Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Jul 2019
Likes
Supporting teamleaders trainers
Dislikes
No security for womens and work pressure no increment in salary
Work Details
Handling calls,escating issues and providing information related to customer query handling data issues
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Kolkata
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 01 Apr 2019
Likes
I learnt from aegis how to deal with customer.
Dislikes
No salary increment
Work Details
Experience was good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Top Startek Customer Care Executive Interview Questions
Good and understanding HR having practical approach. However operations had a mixed approach as it depends upon process and it's manager. It's a good company at domestic level.
Dislikes
You don't expect career growth here. There was no salary increment policy which was a worst part. You may find little politics here too. Company had no future goals or plans for employees.
Work Details
Handling customers over the call.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Thiruvananthapuram
Operation s Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 20 Mar 2019
Likes
Good teammates, friendly atmosphere to work, performance appraisal, motivation, daily briefings
Dislikes
Work pressure on sometimes...
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Ahmedabad
Operations Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 23 May 2018
Likes
A good company for freshers. It's BPO domestic voice process company. Very nice office atmosphere.
Dislikes
I worked there more than 2 year but no appraisal was there.
Work Details
I worked there as customer care executive in various voice process
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
customer care executive Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 30 Oct 2018
Likes
teammates
Dislikes
politics,salary & appraisal and many more
Work Details
good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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Startek.
Customer Care Executive in
Gurgaon / Gurugram
Inbound Process Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 30 Oct 2021
Likes
its good company working environments also good
Dislikes
Management is not good from there seniors do not care about junior works. Growth is also very slow. I have worked over there almost 1 year and 6 months but i did not got any appraisal and growth over there.
Work Details
frankly speaking my profile was customer care executive and continuous call was coming and there is no time to do anything else but it was very past now a day may be situation is changed.
People also ask about Startek's Customer Care Executives
Is Startek a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 28 employee reviews, it's clear that most customer care executives have an average experience working at Startek. Skill development holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about skill development and career growth on AmbitionBox.
Does Startek pay their Customer Care Executives well?
According to AmbitionBox reviews, Startek customer care executives rate their salary and benefits at 2.9 out of 5, based on 28 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Startek's customer care executives salaries here and to read reviews specifically about salary and benefits at Startek for customer care executives, click here.
How is the work culture at Startek for Customer Care Executives?
Work culture at Startek for customer care executives is rated 2.9 out of 5 by 28 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Startek for customer care executives, click here.
How is the job security at Startek for Customer Care Executives?
Based on 28 reviews on AmbitionBox, Startek's customer care executives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Startek. To read reviews about job security at Startek for customer care executives, click here.
Is work from home available to Customer Care Executives at Startek?
According to AmbitionBox, 51% of Startek's customer care executives work from home permanently, 43% work from the office, and 6% follow a hybrid model, based on 30 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Startek for customer care executives, click here.
How do I get a job at Startek as a Customer Care Executive?
To get a job at Startek as a Customer Care Executive, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Startek interview questions and practice your responses to prepare thoroughly.
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Startek Customer Care Executive Reviews by Locations