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Smart Solutions

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based on 54 Reviews

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Smart Solutions Customer Success, Service & Operations Department Reviews

Updated 8 Jun, 2024

Overall Rating

3.9/5

based on 8 reviews

Rating distribution

5

3 (37.5%)

4

3 (37.5%)

3

2 (25.0%)

2

0 (0%)

1

0 (0%)

Category Ratings

3.9

Work satisfaction

3.7

Skill development

3.6

Work-life balance

3.4

Salary

3.3

Company culture

3.3

Promotions

2.9

Job security

What employees say about Smart Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

50% employees reported

Flexible timing

57% employees reported

No travel

60% employees reported

View more detailed insights

Gender based rating

3.5

Rated by Women

2 reviews

4.2

Rated by Men

6 reviews

Smart Solutions is rated 3.9 out of 5 stars on AmbitionBox, based on 8 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction wit ... Read more

Smart Solutions is rated 3.9 out of 5 stars on AmbitionBox, based on 8 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Customer Success, Service & Operations

3.9

• 8 Reviews

Sales & Business Development

4.3

• 5 Reviews

Engineering - Software & QA

3.2

• 4 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

8 reviews found

Sort by: Popular

Customer Care Executive in Mumbai (working remotely)

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

4.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 04 Apr 2024

Likes

Job security

Salary - Good
Work satisfaction - Good

Dislikes

They will throw out with valid records

Job security - Poor
Promotions - Poor
Work-life balance - Poor

Work Details

Work timings: Flexible Timings

Team Manager in Pune (working remotely)

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 18 Dec 2023

Likes

Good for starting the career with

Dislikes

Company policies are not good enough

Salary - Poor
Job security - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

CCE in Kolkata

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 08 Dec 2023

Likes

Friendly working Environment

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Not get the increament early

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Colour Master in New Delhi

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 08 Jun 2024

Likes

Everything is ok

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Nothing to dislike anything

Work Details

Work days: Monday to Saturday (Strict Timings)

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Backand in New Delhi

Full Time

·

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Jul 2023

Likes

Yes

Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Improve work and working time but Not improve salary

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Telecaller in Kolkata

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 26 Aug 2020

Likes

The working environment is really good you will be getting a lot of helpful people to help you out and to improve your skills.

Skill development - Good
Job security - Good
Work-life balance - Good

Dislikes

The company policy. Please understands that carefully, it is very difficult.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Desktop Support Engineer

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 29 Nov 2019

Likes

I am interested your job and system support engineer and banking fild support from customer side on site support...

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

I am system support engineer.and 5 year experience all hardware skiill full....

Work Details

I am 5 year experience.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves International Travel.

You are reading trusted reviews. Keep reading to find out more about Smart Solutions.

Sales Coordinator in New Delhi

Full Time

·

Back Office Department

4.0

posted on 25 Feb 2024

Overall Rating

Return to all reviews

Top trending discussions

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a senior consultant

I got an offer from both the companies, manager role. Flipkart’s offer: fixed (x) + variable pay + stock Deloitte’s offer: fixed (x+1) + variable + 1.5L joining bonus Variable pay % is the same. Flipkart is offering a sizeable huge chunk in stock. What should I consider apart from compensation? Annual hikes, WLB, work culture, etc? (Note that It’s a non IT role)

Flipkart vs Deloitte

69 participants . poll closed

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More about working at Smart Solutions

HQ - Madison, Wisconsin, United States (USA)
Recruitment
51-200 Employees (Global)
IT Services & Consulting

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Smart Solutions reviews submitted by Smart Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Smart Solutions is the right company for you. 50% of emplo...yees reported the working days at Smart Solutions as Monday to Friday. 57% employees reported the work timings at Smart Solutions as Flexible timing. Read more

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Smart Solutions Reviews >
Smart Solutions Customer Success, Service & Operations Department Reviews Reviews

Smart Solutions Salaries in Customer Success, Service & Operations Department in India

Senior Associate 3 salaries	₹2.5 L/yr - ₹4.5 L/yr
Sales Manager 2 salaries	₹4.5 L/yr - ₹4.5 L/yr
CCE 2 salaries	₹1.2 L/yr - ₹2.4 L/yr
Back Office Assistant 2 salaries	₹2.2 L/yr - ₹2.2 L/yr
Senior Customer Service Executive 2 salaries	₹2.4 L/yr - ₹2.4 L/yr

Explore more salaries

Employee Benefits at Smart Solutions Customer Success, Service & Operations Department

Cafeteria

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

View All

Compare Smart Solutions with

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3.6

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3.7

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