Foundever Reviews by 10+ Employees

What employees say about Foundever?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

73% employees reported

Flexible timing

69% employees reported

Within city

50% employees reported

View more detailed insights

Gender based rating

4.3

Rated by Women

8 reviews

3.6

Rated by Men

11 reviews

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Top Mentions in Foundever Technical Support Executive Hyderabad / Secunderabad Reviews

19 reviews found

Sort by: Popular

Technical Support Executive in Hyderabad / Secunderabad

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 13 Nov 2024

Likes

I like the job security of this company, apart from that we loose everything.

Job security - Good

Dislikes

No work life balance, no job satisfaction, no growth, no hike or no yearly increment. 24 hour shift environment, health effects.

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Technical Support Executive in Hyderabad / Secunderabad

Full Time

Voice \/ Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

2.0

Skill development

2.0

Job security

3.0

Promotions

5.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 30 Oct 2024

Likes

The team. Colleagues were amazing. The location was very near and there was a travel benefit for not using the cab. This was very helpful.

Salary - Good
Work satisfaction - Excellent

Dislikes

Nobody cares. Cafeteria in Manthri building was very small. Break time is a supreme court's verdict.

Skill development - Poor
Job security - Poor

Technical Support Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Oct 2024

Likes

All the things and love all the things given to a new fresher good opportunity for growth

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Ntg

Technical Support Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 17 Jul 2023

Likes

I worked at Sitel for 12months. Nothing was good working there.

Job security - Excellent

Dislikes

I have resigned from the organisation after 12months. They didn't provide me my relieving letter. After waiting for around 6 months I have received my relieving letter. When I asked what was the reason they told that my TL has not raised my attrition. This was so torturing I have wasted my 6months waiting for my relieving.

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Technical Support Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 07 Feb 2023

Likes

Cleanliness.

Job security - Good

Dislikes

Using agents as a robot. Work pressure. Not allowing to take breaks. tough work life and no time for personal life. Pressuring agents to work more and more like robots. No preferred weekoff or leaves provided. Unprofessional process.

Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Technical Support Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 22 Jan 2023

Likes

Sitel is one of the best companies to work for, especially for freshers.

Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Package is quite low

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Technical Support Executive in Hyderabad / Secunderabad

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jul 2023

Likes

Every thing

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing because I didn't made much friends.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Technical Support Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 11 May 2023

Likes

Leadership - the way my Team Lead and Manager treated us.

Job security - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

Transportation is like hell, main reason I left from Sitel.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Technical Support Executive in Hyderabad / Secunderabad

Full Time

Sales Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

4.0

Skill development

5.0

Job security

1.0

Promotions

4.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 25 Dec 2022

Likes

Nothing

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

Everything is worst

Salary - Bad
Promotions - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Technical Support Executive in Hyderabad / Secunderabad

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 26 Feb 2023

Likes

team work

Job security - Good

Dislikes

pressure from higher levels and HR's in the office are of no use, they will never do any work and employee call they will never pick the calls or response the messages. Wrost management in terms of HR

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Executive in Hyderabad / Secunderabad

Intern

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 14 Nov 2024

Likes

Ambiance, culture

Company culture - Good

Dislikes

Partiality and cunningness

Salary - Poor
Job security - Poor
Promotions - Poor

Technical Support Executive in Hyderabad / Secunderabad

Full Time

Operations Support Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 08 Dec 2022

Likes

Nothing and sad to say this after working there for 18months

Work-life balance - Good

Dislikes

Management is poor and leadership not great. Office culture is terrible.

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Technical Support Executive in Hyderabad / Secunderabad

Full Time

Technical Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jun 2022

Likes

Good work experience

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Technical Support Executive in Hyderabad / Secunderabad

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 09 May 2022

Likes

I department i work in provides good incentive, which doesn't let the low basic package hold you back.

Salary - Excellent
Skill development - Good
Job security - Good

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent due to the incentive provided and the basic package is low and career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees.

Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Technical Support Executive in Hyderabad / Secunderabad

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Apr 2022

Likes

The environment the team leader are friendly, from training days to production time all are good , 😘😘😘 I wish I can be working more there I hope it come trues

Salary - Good
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Executive in Hyderabad / Secunderabad

Quality Assurance and Testing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Jan 2022

Likes

Everything is good.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Everything is good.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Executive in Hyderabad / Secunderabad

Hewlett Packard Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

1.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 03 Sep 2021

Likes

Work culture and process is good ,as a Fresher being a part of an international voice support Sitel is best .

Skill development - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

as there is no job security that would be most disliked.

Job security - Bad

Work Details

for me it was a complete new and also a world to get it explored.

Work timings: Flexible Timings

Technical Support Executive in Hyderabad / Secunderabad

Technical Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 03 Jul 2022

Likes

Friendly work environment

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

Work days: Rotational Shift

Work related travel: This job involves Travel Within City.

Top trending discussions

View All

From PIP to Promotion – The Greatest Jugaad Story Ever!

Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 19 Foundever reviews submitted by Foundever employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Foundever is the right company for you. 73% of employees reported the...Read more

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Foundever Technical Support Executive Hyderabad / Secunderabad Reviews