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3.6

based on 1.8k Reviews

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Foundever Customer Service Associate Reviews

based on 64 reviews
Updated 24 Dec, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

3.8

Job Security

3.6

Company culture

3.6

Work-Life balance

3.5

Skill development

3.5

Work Satisfaction

3.1

Salary & Benefits

3.0

Promotions/Appraisal

Top Mentions in Foundever Customer Service Associate Reviews

64 reviews found

Sort by: Popular

Top Foundever Customer Service Associate Interview Questions

Q1. How would you handle a customer who is angry?
View answer (1)
Q2. What do you understand by customer centric ?
View answer (1)
Q3. What is your typing speed?
View answer (1)

People also ask about Foundever's Customer Service Associates

Is Foundever a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 64 employee reviews, it's clear that most customer service associates have an average experience working at Foundever. Job Security holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about job security and career growth on AmbitionBox.
Does Foundever pay their Customer Service Associates well?
According to AmbitionBox reviews, Foundever customer service associates rate their salary and benefits at 3.1 out of 5, based on 64 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Foundever's customer service associates salaries here and to read reviews specifically about salary and benefits at Foundever for customer service associates, click here.
How is the work culture at Foundever for Customer Service Associates?
Work culture at Foundever for customer service associates is rated 3.6 out of 5 by 64 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Foundever for customer service associates, click here.
How is the job security at Foundever for Customer Service Associates?
Based on 64 reviews on AmbitionBox, Foundever's customer service associates rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Foundever for customer service associates, click here.

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Gender Based Ratings for Foundever Customer Service Associate

based on 58 reviews
3.6
Rated by 27 Women

Rated 3.6 for Job Security and 3.4 for Work-Life Balance

women
3.9
Rated by 31 Men

Rated 4.1 for Job Security and 3.8 for Company Culture

men

Working Days for Foundever Customer Service Associate

based on 64 reviews
Rotational Shift
67%
Monday to Friday
20%
Alternate Saturday off
9%
Other
4%

Work Timings for Foundever Customer Service Associate

based on 64 reviews
Flexible timing
Strict (5.30pm - 2.30am)
Strict (7am - 4pm)
57%
7%
7%
29% employees reported other strict timings

Shift Timings for Foundever Customer Service Associate

based on 64 reviews
Night shift
Day shift
62%
38%

Business Travel for Foundever Customer Service Associate

based on 64 reviews
No travel
69%
Within city
23%
Within country
5%
International travel
3%
Foundever Customer Service Associate Salary
based on 189 salaries
₹1.2 L/yr - ₹5.2 L/yr
At par with the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
1 total response
softskill
Job/Soft skill training
2 total responses
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
View All
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