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SBI Cards & Payment Services Customer Care Executive Reviews

Updated 7 Aug, 2024
Overall Rating
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3.4/5
based on 22 reviews

Rating distribution

Category Ratings

3.5

Company culture

3.4

Work-life balance

3.3

Job security

3.3

Promotions

3.2

Salary

3.1

Skill development

3.1

Work satisfaction

What employees say about SBI Cards & Payment Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

59% employees reported

Flexible timing

Flexible timing

55% employees reported

No travel

No travel

54% employees reported

Gender based rating

4.2
female

Rated by Women

10 reviews

2.4
male

Rated by Men

8 reviews

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Top Mentions in SBI Cards & Payment Services Customer Care Executive Reviews

22 reviews found

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People also ask about SBI Cards & Payment Services's Customer Care Executives

Is SBI Cards & Payment Services a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 22 employee reviews, it's clear that most customer care executives have an average experience working at SBI Cards & Payment Services. Company culture holds the highest rating at 3.5, while skill development is rated the lowest amongst all factors at 3.1.
Does SBI Cards & Payment Services pay their Customer Care Executives well?
According to AmbitionBox reviews, SBI Cards & Payment Services customer care executives rate their salary and benefits at 3.2 out of 5, based on 22 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about SBI Cards & Payment Services's customer care executives salaries here and to read reviews specifically about salary and benefits at SBI Cards & Payment Services for customer care executives, click here .
How is the work culture at SBI Cards & Payment Services for Customer Care Executives?
Work culture at SBI Cards & Payment Services for customer care executives is rated 3.5 out of 5 by 22 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at SBI Cards & Payment Services for Customer Care Executives?
Based on 22 reviews on AmbitionBox, SBI Cards & Payment Services's customer care executives rate job security at 3.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at SBI Cards & Payment Services.

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SBI Cards & Payment Services Customer Care Executive Salary
based on 63 salaries
₹1.8 L/yr - ₹4.2 L/yr
10% more than the average Customer Care Executive Salary in India
View more details
healthInsurance
Health insurance
4 total responses
officeGym
Office gym
2 total responses
meal
Cafeteria
4 total responses
softskill
Job/Soft skill training
3 total responses
+1 more benefit
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