Sahrudaya Healthcare (Medicover Hospitals) Senior Customer Service Executive Reviews

Likes

Intime pay of wages and Encouragement from seniors

Dislikes

IN spite of hard work and dedication ONE will only be appriciated only not get appraisal. Not getting yearly increment is the worst part in it, which is very demoralizing to our growth and skills

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

The Best place to work with. High standards of Healthcare. Skilled Employees to take care of Patients health. Working since last one year, overall experience is very good.

Dislikes

No dislikes.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The company offers a very friendly work culture, supportive management, and always has doctors available. Overall, it's a great place to work.

Dislikes

No Dislikes

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

"I've been with the company for three years, and I love the collaborative environment. The team is supportive, and management encourages innovation and growth. Great place to build your career!"

Dislikes

Not applicable

Likes

Working life: So many things after joining into the Medicover Hospitals.

Dislikes

Nothing much. If fun activities are conducted that would be much appreciated.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Feel like home safe and satisfied with my work and organisation

Dislikes

Only please start Bonus on Diwali instead of monthly Bonus

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Salary credited on intime & employee helath. Policey and good employee atmosfire

Dislikes

Lower level employee Increment proceedings not good in medicover

Work Details

Work days: Monday to Saturday (Flexible Timings)

Likes

Renowned Brand Excellent infrastructure

Dislikes

No fun activities in team should be atleast once in a month

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Best MNC Hospital with cost affordable services for all patients. Friendly Work Environment. Trustworthy and supportive Management. Excellent young and dynamic doctors with great medical approach. Assuring and safe place to work.

Dislikes

Poor Housekeeping services. Scarcity of parking spaces. Poor Equipment performance. Poor Hospitality Services such as Front desk and Nursing departments (staff must be well trained). Basic facilities like Bathrooms,staff room or Doctors room are not been provided. Inadequate waiting areas for patients attendants causing crowd near wards and critical areas.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Working at Sahrudaya Healthcare (Medicover Hospitals) is incredibly rewarding. The collaborative environment, commitment to patient care, and the opportunity to make a meaningful impact on people's lives are some of the key aspects I appreciate. The focus on innovation, professional growth, and the strong sense of community among the staff make it a fulfilling place to work.

Dislikes

While working at Sahrudaya Healthcare (Medicover Hospitals) is largely positive, challenges do exist, as in any organization. Sometimes, the demands of the job can lead to high levels of stress, especially when dealing with complex cases or tight deadlines. Additionally, balancing administrative tasks with patient care can be challenging, and the fast-paced environment might occasionally feel overwhelming. However, these challenges also drive personal growth and improvement in managing healthcare delivery effectively....Read More

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nursing superintendent mam support and co-operations for every need and she will always stand for her staff and the HR is always available for the staff and any time we can go to her for any hiccups and work life balance and employees satisfaction is good..

Dislikes

Need proper training for all medical and non medical staff staff for dealing in emergency situations and House keeping services to be improved.. hospital management is also need to give hand over to some medical background people so that he can get idea and understand how to improve our services and get excellent patient satisfaction and patients Flow

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I have excellent working experience in Medicover hospital it is 10years mild stone I am deeply honored and a little overwhelmed to as we mark a significant milestone in my career – ten years of service at Medicover hospital When I began this journey a decade ago, I could not have imagined the depth of experiences, lessons, and relationships that awaited me. First and foremost, I want to express my heartfelt gratitude to my incredible colleagues. To the doctors, fellow nurses, administrative staff, and support teams – your dedication, compassion, and teamwork have made every challenge surmountable and every success possible. It is your unwavering commitment to patient care that continually inspires me and fuels my passion for nursing. Over the past ten years, I have had the privilege of witnessing the profound impact that quality care can have on patients and their families. I have seen lives saved, spirits lifted, and families comforted in their most vulnerable moments. These experiences have taught me that nursing is not just a profession but a calling – one that requires empathy, resilience, and a relentless pursuit of excellence. I would like to share a few reflections from this journey: The Power of Compassion: There have been countless moments when a kind word, a gentle touch, or simply being present has made a world of difference to someone in need. Compassion is the cornerstone of our practice, and it is what defines us as caregivers. The Importance of Teamwork: In the hospital, no one works in isolation. Every successful outcome is the result of collaborative effort. I am continually amazed by the synergy of our team, where each member brings their unique skills and perspectives to provide holistic care. Continuous Learning: The medical field is ever-evolving, and as nurses, we must be committed to lifelong learning. Over the years, I have embraced opportunities for professional development, knowing that every new skill and piece of knowledge enhances the care I can provide to my patients. Resilience in the Face of Adversity: The past decade has not been without its challenges. As I look back on these ten years, I am filled with a profound sense of pride and fulfillment. I am proud of the care we provide, the lives we touch, and the community we have built within these hospital walls. I am also incredibly grateful for the opportunities I have had to grow both professionally and personally. Looking ahead, I am excited about the future and the many more lives we will impact together. I am committed to continuing this journey with the same passion and dedication that brought me here ten years ago. Together, we will face new challenges, embrace new opportunities, and keep striving to provide the best possible care for our patients. Thank you to Medicover hospital...Read More

Dislikes

No

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

To learn my things regarding pt condition, procedure, investigation, surgeries,care of pt. HR team and incharge teams are very supportive. Cultural activities during festivals are also celebrating in hospital. Doctors treatment also very nicely

Dislikes

Very less staff on every department,so the work pressure is also increasing .. If the cases are not there in particular department staff will go different different department and helping but once department is full staff ratio is less no one is available for help.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Our senior management, consultants, especially my chief of nutrition department are excellent there are very experienced with immense practical knowledge and at the same time very professional and down to earth very approachable. If we compromise on time and money this is the excellent platform to learn and growth with such dynamites. Honoured and blessed to work here. Thank you.

Dislikes

This my heartfelt request our lower staff specially house keeping and nursing staff are very very very unprofessional and rude like they don't respect our patients and attenders which is why we get such horrible feed back inspite of having such dynamic professionals and facilities. This is where I think how to improve this iam working here for last seven years. This is the only worry I have.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Best MNC Hospital with cost affordable services for all patients. Friendly Work Environment. Trustworthy and supportive Management. Excellent young and dynamic doctors with great medical approach. Assuring and safe place to work.

Dislikes

Poor canteen service. Scarcity of parking spaces. Poor Equipment performance. Poor Hospitality Services such as Front desk and Nursing departments (staff must be well trained). Basic facilities like Bathrooms. Inadequate waiting areas for patients.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

I had an exceptional experience at Medicover Hospitals. The staff were incredibly professional, caring, and attentive throughout my stay. From the moment I walked in, I felt well taken care of. The doctors were knowledgeable and took the time to explain everything clearly, and the nurses were compassionate and responsive to all my needs. The facilities were clean and modern, making my time there as comfortable as possible. I highly recommend medicover Hospitals to anyone in need of quality healthcare. Thank you to everyone who made my visit a positive one!"...Read More

Dislikes

👎 no dislike public survey

Work Details

Work days: Monday to Saturday (Strict Timings)