Redisolve Software Customer Service Representative Reviews
Updated 25 Jun, 2024
Overall Rating
3.4/5
based on 2
reviews
Rating distribution
Category Ratings
3.2
Company culture
2.8
Salary
2.8
Skill development
2.6
Work satisfaction
1.8
Work-life balance
1.0
Job security
1.0
Promotions
Redisolve Software is rated
3.4 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction
...
Read more
Redisolve Software is rated
3.4 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Support Executive in
Chennai
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
1.0
Job security
3.0
Promotions
3.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 07 Mar 2024
Likes
We can know about time management skills, grammatical and process knowledge.
Skill development - Good
Dislikes
After the peak season ended, they schedule a test and terminate you. Job security is bad why I am saying that is in the following time we get to know more process knowledge and improve a lot but you can't decide the person with the test.
Job security - Bad
Company culture - Bad
Work Details
Work policy:
If you have good processor laptop and wifi you are allowed to work in home but they will keep on asking to work in office.
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Chennai
Full Time
·
Operations Support Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
2.0
Promotions
2.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 01 Feb 2024
Likes
I liked the friendly nature of my colleagues and few senior employees.
Dislikes
The organization doesn't value the employee's work properly. They always hire at peak season and fire them immediately when peak season is over. This is so rude for the employees.
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Lucknow
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 26 Feb 2024
Likes
Nice management and teamwork. Great supervisors.
Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing, all good.
Senior Associate in
Chennai
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
2.0
Skill development
5.0
Job security
1.0
Promotions
5.0
Work satisfaction
2.0
Company culture
5.0
Work-life balance
posted on 07 Jun 2023
Likes
Well established Client/Nil chances of loosing business/less chances for layoffs.
Job security - Excellent
Work satisfaction - Excellent
Work-life balance - Excellent
Dislikes
They do not provide payslips and they will ask to produce a reason for seeking a payslip.
Salary - Poor
Skill development - Poor
Promotions - Bad
Company culture - Poor
Work Details
Work policy:
Management descision
Work timings: Strict Timings
Work related travel:This is a desk job.
Team Lead in
Chennai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 25 Feb 2023
Likes
They will recogonize your talent and promote you bases on that.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
All good.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Chennai
Part Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 22 Aug 2024
Likes
Nothing
Dislikes
Waste of time in that company
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Customer Support Executive (working remotely)
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
1.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 15 Jun 2024
Likes
Nothing, only few colleagues I had whom I liked
Salary - Good
Dislikes
Almost everything. Shift hours no leaves and annoyed SME
Skill development - Bad
Promotions - Poor
Company culture - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Process Associate in
Chennai
Full Time
·
Business Associates/Email and chat support Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
5.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 14 Sep 2021
Likes
Very good office. There is no problem in food so that we have not take food to the office.
Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent
Dislikes
No problem in dislike but the transport facility should be there in the company so that we will be on time to the company.
Work Details
The job is interesting. But Iam not there in about 4 months
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Support Associate (working remotely)
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 26 Aug 2022
Likes
There is nothing to like about this company. If you belong to Tamil Nadu you will be treated well if not then they treat you like a dog.
Dislikes
Full of partiality. No scope of development. No skill development.
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (working remotely)
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 23 Jan 2023
Likes
Good to work
Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Software updates
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Other Redisolve Software Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Real Time Analyst in
Chennai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 08 Jun 2024
Likes
Team Is Very Creative and supportive, they encourage new talent and Graduates who can help in building a strong growth.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Timings are very bad , we have to spend nearly 10 hours on work that’s what i felt bad .
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
Chennai
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 21 Jan 2025
Likes
Nothing at all
Dislikes
Never join this company. They just hire and kicked you out once they do not have flow. No paid leaves here.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
SME in
Chennai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 20 Jan 2025
Likes
Colleagues are like the friends we make in the professional journey, supporting and growing together
Skill development - Good
Work satisfaction - Good
Dislikes
Unable to take a break as scheduled
Work Details
Work days: Rotational Shift
(Strict Timings)
Relationship Executive in
Salem
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
4.0
Skill development
3.0
Job security
2.0
Promotions
4.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 08 Jan 2025
Likes
I'm learning and grooving my self a lot. Friendly colleagues.
Skill development - Good
Work satisfaction - Good
Work-life balance - Good
Dislikes
Work environment (Salem branch). HR dept.
Salary - Poor
Promotions - Poor
Desktop Support Engineer in
Chennai
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 07 Dec 2024
Likes
It department is too good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Salary
Work Details
Work days: Rotational Shift
(Flexible Timings)
Relationship Associate in
Salem
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
5.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 02 Oct 2024
Likes
Nothing liked about this company
Skill development - Excellent
Dislikes
Everything need to change
Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Senior E Relationship Associate in
Chennai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 26 Dec 2023
Likes
Helpful and cooperative staff
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Everything is fine. Just my contact will be over on 31 Jan 2024
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
SME in
Chennai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
5.0
Promotions
4.0
Work satisfaction
2.0
Company culture
5.0
Work-life balance
posted on 21 Dec 2023
Likes
We can improve our communication and typing skills here.
Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Work-life balance - Excellent
Dislikes
No entertainment
No diwali, pogal, Xmas celebrations
The above two only
Company culture - Poor
HR Associate in
Chennai
Full Time
·
Employee Relations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 31 Dec 2023
Likes
Learning and Collageus
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
My bad performance
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Relationship Executive in
Chennai
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
1.0
Job security
3.0
Promotions
1.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 10 Mar 2023
Likes
We can develop our skills for sure there
Skill development - Good
Dislikes
But there is no job security or there is no value for our hard work
Job security - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor
Work Details
Work policy:
Based on work load or client requirements
People also ask about Redisolve Software's Customer Service Representatives
How is Redisolve Software to work for?
Redisolve Software is rated 3.4 out of 5, based on 2 reviews by employees on AmbitionBox.
Redisolve Software is known for Company culture which is rated at the top and given a rating of 3.2. However, Job security is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at Redisolve Software read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Redisolve Software?
According to AmbitionBox ratings, Redisolve Software employees rate its salary and benefits as 2.8 out of 5. You can know more about Redisolve Software Salaries at AmbitionBox
How is the work culture at Redisolve Software?
Work culture is rated 3.2 at Redisolve Software by 2 employees. While job security is rated 1.0 and work-life balance is rated 1.8 at Redisolve Software. Read detailed reviews by employees of Redisolve Software on AmbitionBox.