Redisolve Software Customer Service Associate Reviews
based on 4 reviews
Updated 1 Feb, 2024
Overall Rating
3.8/5
How AmbitionBox ratings work?
Category Ratings
4.2
Company culture
4.2
Salary & Benefits
4.2
Work-Life balance
3.8
Work Satisfaction
3.6
Promotions/Appraisal
3.4
Skill development
3.2
Job Security
Redisolve Software is rated
3.8 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Redisolve Software is rated
3.8 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
4 reviews found
Sort by:
Popular
Customer Service Associate in
Chennai
Full Time
·
Operations Support Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 01 Feb 2024
Likes
I liked the friendly nature of my colleagues and few senior employees.
Dislikes
The organization doesn't value the employee's work properly. They always hire at peak season and fire them immediately when peak season is over. This is so rude for the employees.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Support Executive in
Chennai
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 07 Mar 2024
Likes
We can know about time management skills, grammatical and process knowledge.
Dislikes
After the peak season ended, they schedule a test and terminate you. Job security is bad why I am saying that is in the following time we get to know more process knowledge and improve a lot but you can't decide the person with the test.
Work Details
Work policy:
If you have good processor laptop and wifi you are allowed to work in home but they will keep on asking to work in office.
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Lucknow
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 26 Feb 2024
Likes
Nice management and teamwork. Great supervisors.
Dislikes
Nothing, all good.
Senior Associate in
Chennai
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Jun 2023
Likes
Well established Client/Nil chances of loosing business/less chances for layoffs.
Dislikes
They do not provide payslips and they will ask to produce a reason for seeking a payslip.
Work Details
Work policy:
Management descision
Work timings: Strict Timings
Work related travel:This is a desk job.
Team Lead in
Chennai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Feb 2023
Likes
They will recogonize your talent and promote you bases on that.
Dislikes
All good.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Chennai
Part Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Aug 2024
Likes
Nothing
Dislikes
Waste of time in that company
Customer Service Representative in
Chennai (working remotely)
Contractual
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Jun 2024
Likes
Nil nil nil nil nil
Dislikes
Nil Nil Nil Nil Nil
Customer Support Executive (working remotely)
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 15 Jun 2024
Likes
Nothing, only few colleagues I had whom I liked
Dislikes
Almost everything. Shift hours no leaves and annoyed SME
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Process Associate in
Chennai
Full Time
·
Business Associates/Email and chat support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 14 Sep 2021
Likes
Very good office. There is no problem in food so that we have not take food to the office.
Dislikes
No problem in dislike but the transport facility should be there in the company so that we will be on time to the company.
Work Details
The job is interesting. But Iam not there in about 4 months
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Teynampet
Full Time
·
CSR & Sustainability Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 28 Apr 2023
Likes
Temporary job
Dislikes
Worst company I have ever seen
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate (working remotely)
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Aug 2022
Likes
There is nothing to like about this company. If you belong to Tamil Nadu you will be treated well if not then they treat you like a dog.
Dislikes
Full of partiality. No scope of development. No skill development.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Other Redisolve Software Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Real Time Analyst in
Chennai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Jun 2024
Likes
Team Is Very Creative and supportive, they encourage new talent and Graduates who can help in building a strong growth.
Dislikes
Timings are very bad , we have to spend nearly 10 hours on work that’s what i felt bad .
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Desktop Support Engineer in
Chennai
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Dec 2024
Likes
It department is too good
Dislikes
Salary
Work Details
Work days: Rotational Shift
(Flexible Timings)
Relationship Associate in
Salem
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Oct 2024
Likes
Nothing liked about this company
Dislikes
Everything need to change
Senior E Relationship Associate in
Chennai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 Dec 2023
Likes
Helpful and cooperative staff
Dislikes
Everything is fine. Just my contact will be over on 31 Jan 2024
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
SME in
Chennai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 21 Dec 2023
Likes
We can improve our communication and typing skills here.
Dislikes
No entertainment
No diwali, pogal, Xmas celebrations
The above two only
HR Associate in
Chennai
Full Time
·
Employee Relations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Dec 2023
Likes
Learning and Collageus
Dislikes
My bad performance
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Relationship Executive in
Chennai
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 10 Mar 2023
Likes
We can develop our skills for sure there
Dislikes
But there is no job security or there is no value for our hard work
Work Details
Work policy:
Based on work load or client requirements
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Executive (working remotely)
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Sep 2024
Likes
Nothing
Dislikes
ITS A FRUAD COMPANY please don't even think of giving a try ull get to see unprofessional, unethical brats who doesn't know proper English and dont even ask about process knowledge its a 0/0..if ur looking to build carrier in BPO avoid this company there is no job security and you will face partiality and the hr department is the worst part trust me do not waste ur time..employees, trainer, TL, manager, sme all are uneducated brainless brats..AVOID AVOID AVOID⚠️...Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Real Time Analyst in
Chennai (working remotely)
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Jan 2024
Likes
I have learned about how corporate works without heart
Dislikes
Job security
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate Operations in
Chennai
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Jul 2022
Likes
I never liked anything in this company. They need to change their culture.
Dislikes
Their business is only for three months. They threw their employees just like that. Don't ever join in this company