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Redisolve Software Interview Questions and Answers

Updated 9 Jul 2024

Redisolve Software Interview Experiences

Popular Designations

8 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Chat process 

(1 Question)

  • Q1. Dialogue writing
Round 2 - Typing Test 

(1 Question)

  • Q1. Checks your typing speed

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (20)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
No response

I applied via Naukri.com

Round 1 - HR 

(2 Questions)

  • Q1. Are you Flexible with working timing?
  • Q2. Is ok for you rotational shift
  • Ans. 

    Yes, I am comfortable with rotational shifts.

    • I am flexible with my working hours and can easily adapt to different shifts.

    • I understand the importance of providing customer service round the clock.

    • I have previous experience working in rotational shifts and have no issues with it.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Only Dialogue Writing,
And Typingwriting speed.

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Assignment submission on the directions provided

Round 3 - Assignment 

Assignment and typing

Round 4 - HR 

(1 Question)

  • Q1. Interview on video calll

Senior E-Relationship Associate Interview Questions & Answers

user image Sangeetha A.S

posted on 5 Jul 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

It's based upon the process questions

Round 3 - Typing Test 

(2 Questions)

  • Q1. Only process related questions
  • Q2. Process oriented and chat, email process

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best Be confident

Redisolve Software interview questions for popular designations

 Customer Service Associate

 (1)

 Customer Service Executive

 (1)

 Customer Support Associate

 (1)

 Customer Support Executive

 (1)

 Human Resource and Administration Executive

 (1)

 Senior Associate

 (1)

 Senior E Relationship Associate

 (1)

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Aug 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Assignment 

Basic chat related conversation and typing test.

Round 3 - HR 

(1 Question)

  • Q1. General type of questions.
Round 4 - HR 

(1 Question)

  • Q1. Manager Round for salary discussion.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepare good self introduction for whom getting less package can visit this..

Human Resource and Administration Executive Interview Questions asked at other Companies

Q1. Suppose If you have more then 10 candidates at the same time for interview then how will you arrange their schedule?
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - Assignment 

Several tests- English comprehension, writing, typing, scenario-related questions

Round 2 - One-on-one 

(2 Questions)

  • Q1. Will you be able to do the job in night shift?
  • Q2. About your laptop and wi-fi speed

Interview Preparation Tips

Interview preparation tips for other job seekers - Be good in written communication skills and typing skills. In the interview round, give clear answers for the questions.

Customer Support Associate Interview Questions asked at other Companies

Q1. How can you tackle your customer in real time scenario?
View answer (31)

I applied via Naukri.com and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

You need to take aptitude test which is easy and once you clear this it will be HR discussion round

Round 2 - HR 

(2 Questions)

  • Q1. Salary package discission
  • Q2. About company terms and conditions and about salary package

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want temprory job you can join here.

Senior Associate Interview Questions asked at other Companies

Q1. On an average, how many invoices can you process in a day?
View answer (10)

I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself?
  • Q2. Do you have a laptop/ computer and a broadband connection?
  • Ans. 

    Yes, I have a laptop and a broadband connection.

    • I have a Dell Inspiron laptop with 8GB RAM and 1TB hard disk.

    • I have a broadband connection with a speed of 50 Mbps.

    • I am comfortable using various software and tools on my laptop for work purposes.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to clear 4 rounds for the Customer service Associate job in Redisolve

1st round is your basic HR round with "Tell me about yourself" and some other questions relating to your qualification and your system requirement as it is a Work from Home job. This will be a video call via zoom.

2nd round is a online test. There are 3 test which will check your typing speed, your basic math skills and date calculation test (this is due to the job process is an eCommerce process)

3rd round will be like a technical and they will check your PC/ Laptop specification while you are in Video call via Zoom. They will also check your internet speed. Preferably more than 5mbps is enough.

4th round will be your final round with the operation manager. They will discuss your salary and other formalities in this round. If you reach here means you are almost hired.

Post this you will be given two to three weeks training via zoom and then you will be transferred to live production.

Hope this helps someone

Skills evaluated in this interview

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (38)

Interview questions from similar companies

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed in Sep 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

They will send you a link for aptitude test

Round 2 - HR 

(4 Questions)

  • Q1. Are you comfortable with night shifts?
  • Ans. 

    Yes, I am comfortable with night shifts as I am able to adapt to different schedules and prioritize work efficiently.

    • I have previous experience working night shifts and have been able to perform well during those hours.

    • I am a night owl and find that I am more productive during the night.

    • I understand the importance of maintaining a healthy work-life balance and am willing to adjust my schedule to accommodate night shift

  • Answered by AI
  • Q2. How much time does it take for you to reach the office from your current location?
  • Ans. 

    It takes me approximately 30 minutes to reach the office from my current location.

    • I live about 10 miles away from the office.

    • I usually drive to work, taking the highway to avoid traffic.

    • On average, it takes me half an hour to commute to the office.

  • Answered by AI
  • Q3. Current salary?
  • Ans. 

    I prefer to discuss salary expectations based on the responsibilities and requirements of the position.

    • Focus on discussing salary expectations based on the job role and industry standards.

    • Avoid disclosing current salary to ensure fair compensation.

    • Highlight relevant experience and skills that justify desired salary.

    • Discuss potential for growth and additional benefits instead of current salary.

  • Answered by AI
  • Q4. Salary expectations are not asked 😂
Round 3 - One-on-one 

(3 Questions)

  • Q1. What was your previous job role?
  • Ans. 

    I was a marketing manager at a tech company.

    • Managed marketing campaigns and strategies

    • Collaborated with cross-functional teams to drive brand awareness

    • Analyzed market trends and competitor activities

    • Implemented digital marketing initiatives

    • Organized events and promotions

  • Answered by AI
  • Q2. Why you left previous organisation ?
  • Ans. 

    Seeking new challenges and opportunities for growth.

    • Desire for career advancement

    • Lack of growth opportunities in previous organization

    • Seeking new challenges and learning experiences

  • Answered by AI
  • Q3. What do you know about IDfy
  • Ans. 

    IDfy is a leading identity verification and fraud prevention platform.

    • IDfy offers solutions for KYC verification, customer onboarding, and fraud detection.

    • Their platform uses AI and machine learning algorithms to verify identities in real-time.

    • IDfy serves a wide range of industries including finance, e-commerce, and healthcare.

  • Answered by AI
Round 4 - Case Study 

The case study involves asking you about the documents and how will you verify fraud with the given documents like offer letter , and others. And the second

2 case study was
How will you teach the blind man colour blue
The answer was this was given by me hence it was out of the book

Interview Preparation Tips

Topics to prepare for Idfy Business Executive interview:
  • Case Studies
Interview preparation tips for other job seekers - So this is KYC company a business consulting firm as well and here you will be treated respectfully by HR and Assistant managers But however the 3rd case study round will be tricky because the manager taking 3 round is no manager but a damaged and his name is Max when you will be interviewed he will certainly give you case study and keep interrupting and adding more and more questions to the case study and when you have given him the resolution he will then ask you the question that how will you make the blind man learn colour blue the second person coming out from the interview his hands were shivering the manager for the 3rd round was a big time a cooperate player and would not let anyone come in the organisation so be careful while going for interview on this place as you can face a 🧟‍♂️

And it’s at least 12-13 minutes walking from Marol metro station

Member of Technical Staff -3 Interview Questions & Answers

Exotel user image Anonymous

posted on 7 Nov 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - Technical 

(4 Questions)

  • Q1. Find length of substring with longest distinct characters(non-repeating characters) eg - input "abcdab" result - "4(abcd)"
  • Q2. Interviewer was not clear on the question herself, here is what i deduced, If you want to build a scheduler service which takes in jobs to run at certain intervals and you cannot use things like cronjob, e...
  • Q3. Current project and roles and responsibilities. what is the most difficult technical problem you solved, again i think interviewer was lost on the problem i explained.
  • Ans. 

    I worked on a project involving developing a new algorithm for optimizing network traffic. My role was to design and implement the algorithm, as well as test and debug it.

    • Researched existing algorithms and identified their limitations

    • Designed a new algorithm that addressed the limitations and improved network performance

    • Implemented the algorithm in code and tested it in a simulated network environment

    • Debugged issues an...

  • Answered by AI
  • Q4. Scalability question on one of the project i was explaining

Interview Preparation Tips

Interview preparation tips for other job seekers - Ideally avoid the recruitment process if you are paired with a junior developer interviewing for very senior roles. On inquiring about the team that i would be paired with, she told me that she is part of a different team, there were no people available to take interview for the team that was actually hiring.

Skills evaluated in this interview

Redisolve Software Interview FAQs

How many rounds are there in Redisolve Software interview?
Redisolve Software interview process usually has 2-3 rounds. The most common rounds in the Redisolve Software interview process are HR, Assignment and Resume Shortlist.
How to prepare for Redisolve Software interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Redisolve Software. The most common topics and skills that interviewers at Redisolve Software expect are Service Quality, chat, Email Support, ASP.Net and Software Development.
What are the top questions asked in Redisolve Software interview?

Some of the top questions asked at the Redisolve Software interview -

  1. Do you have a laptop/ computer and a broadband connecti...read more
  2. Is ok for you rotational sh...read more
  3. Process oriented and chat, email proc...read more

Tell us how to improve this page.

Redisolve Software Interview Process

based on 3 interviews in last 1 year

Interview experience

4.3
  
Good

People are getting interviews through

based on 6 Redisolve Software interviews
Job Portal
Company Website
Recruitment Consultant
50%
17%
17%
16% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Redisolve Software Reviews and Ratings

based on 88 reviews

3.1/5

Rating in categories

3.3

Skill development

3.1

Work-Life balance

3.1

Salary & Benefits

2.6

Job Security

2.9

Company culture

2.6

Promotions/Appraisal

3.0

Work Satisfaction

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