WALK IN Subject Matter Expert - International CHAT Support

Roles and Responsibilities

- Ability to Work from Office

Roles and Responsibilities :

- Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each mail / chat in accordance with company standards.

- Provide/take relevant information and update the system/s accordingly.

- Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency

- Ability to understand and handle customers

- Maintain Superior quality service by following organization standards

Important -

Walk-in

RediSolve Software Private Limited

New No. 37, Old No. 23 & 24, 4th floor, Chamiers Towers, Chamiers Road, Teynampet, Chennai 600018

contact only if you are willing to adhere to the above.

Contact Person:

HR Team - +91 44 4202 0780 (Ext: 202)

Beniel A - 9841980956 /9361804263 (09:30 a.m. to 06:00 p.m. Monday to Saturday)

Perks and Benefits

# Rotational shifts # PF, ESI or Group Insurance # Bonus & Appraisal once in a year, Overtime pay # Free meals, Free of cost Soft Skill Training, Entertainment Facilities.

WORK FROM OFFICE

NON VOICE PROCESS INTERNATIONAL BPO

WILLING TO WORK IN THE NIGHT SHIFT / ROTATIONAL SHIFT