Premium Customer IT Services Customer Support Executive Reviews
based on 1 review
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This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 21 Jun, 2022
Overall Rating
3.0/5
How AmbitionBox ratings work?
Category Ratings
5.0
Work-life balance
4.0
Company culture
4.0
Job security
4.0
Work satisfaction
3.0
Skill development
2.0
Salary
2.0
Promotions
Premium Customer IT Services is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Premium Customer IT Services is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
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Ask anonymously on communities.
Similar Designation Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Care Executive in
Kolkata
Full Time
·
Operations Support Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
2.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
3.0
Company culture
1.0
Work-life balance
posted on 14 Nov 2023
Likes
There is a job security. Work type is very simple and easy to understand. Company provides some good quality associates.
Dislikes
Job will not help you learn and grow. There is no appraisals or internal job posting. Thought it has some good quality associates, it does not support a good work environment. Does make you feel as a slave.
Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad
Work Details
Work policy:
Partially work from home and remaining from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Analyst in
Kolkata
Full Time
·
Back Office Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 28 Jul 2024
Likes
Nothing.
Dislikes
Everything. Infact the company is a scam. Management is a hoax.
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Kolkata
Full Time
·
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 12 Oct 2022
Likes
Liked the work atmosphere and the management was good.
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Don't dislike anything.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Kolkata
Contractual
·
IT Consulting Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 05 Sep 2023
Likes
Worst place in Kolkata to work with. Been there for 2 years and gained nothing. Freshers can give it a try but career oriented people like me shouldn't even think about it. Entire management is corrupt. They will hold and cut ur salary for the tiniest of errors. Guys be aware.
Dislikes
Everything
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive (working remotely)
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 14 Sep 2022
Likes
Easy process
Dislikes
No proper appraisals and the penalties are too much
Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Dehradun
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 20 Jun 2022
Likes
Good working environment. Team leaders are very supportive
Job security - Good
Work-life balance - Excellent
Dislikes
Promotions - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Other Premium Customer IT Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Consultant in
Lucknow (working remotely)
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
4.0
Skill development
2.0
Job security
2.0
Promotions
3.0
Work satisfaction
2.0
Company culture
4.0
Work-life balance
posted on 08 Oct 2024
Likes
I have a very Good manager, Tauseef Raza
Skill development - Good
Work-life balance - Good
Dislikes
Unhappy about the downsizing
Salary - Poor
Job security - Poor
Promotions - Poor
Company culture - Poor
Senior Process Associate in
Lucknow
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 01 Aug 2023
Likes
It’s a very good company n working atmosphere is awesome n everyone is very cooperative n help
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Telecaller in
Meerut
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 02 Aug 2023
Likes
Nothing
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
If they don’t work properly
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Process Analyst in
Kolkata
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
4.0
Job security
4.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 10 Nov 2022
Likes
Good Company to work with.
Job security - Good
Promotions - Good
Work-life balance - Good
Dislikes
Nothing as of now.
Skill development - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Process Analyst in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
2.0
Skill development
1.0
Job security
2.0
Promotions
2.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 28 Jan 2023
Likes
Pick and drop,team bonding,Night shift
Work-life balance - Good
Dislikes
Zero process stability,Inappropriate management, your job depends on the successful transfers of calls to big and medium businesses in U.S.A from the clients,u can't innovate its completely scripted,low salary.
Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Process Analyst (working remotely)
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 30 Nov 2023
Likes
The word growth is missing in their dictionary...
Dislikes
Nothing to like about the company to be honest...
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Process Analyst (working remotely)
Full Time
·
Voice Process Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 07 Jan 2023
Likes
Easy career growth, A second home and the constant pursuit of knowledge which helps and allows each individual to grow their careers much faster and easier than in other industries. It is not unheard for a hard working agent to start at entry level, and move to a mid- level mangerial position within a few years.
Working with Premium Customer IT Services is ultimately by far my pursuit to happiness....Read More
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Few necessary politics which sometimes disrupts the work environment but over all this happens with all companies so no further comments.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Process Analyst (working remotely)
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
3.0
Job security
2.0
Promotions
2.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 28 Apr 2023
Likes
Good People, good environment
Company culture - Good
Dislikes
Salary increment is a no-no
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Process Analyst in
Lucknow
Kpo Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
3.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 27 Jul 2020
Likes
The only thing a person will like abt this company will be the incentives . That's it.
It's a horrible company the management is shitt, no job security.no extra allowance. Even they try there best to chop off your salary.
Dislikes
The management is the worst part here. There is literally no one who will listen to your problem and help you out.
And during this lockdown period when the employee needed the financial support they are the firing anyone for any stupid reason. All the allowance are chopped off plus they are also cutting off our basic salary
Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Pathetic life
Work days: Monday to Friday
(Strict Timings)
Site Head in
Lucknow
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 12 Nov 2018
Likes
Good organization to work with, lot of opportunities as the organization is expanding....Senior Management directly involved into day to day operations for the feedback for improvement than can be brought in...
Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Just one, people owning the respective departments should be made answerable.....
Work Details
Good project to work on.... A completely new and different kind of work.... Enjoyed and got new learnings
People also ask about Premium Customer IT Services's Customer Support Executives
How is Premium Customer IT Services to work for?
Premium Customer IT Services is rated 3.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Premium Customer IT Services is known for Work-life balance which is rated at the top and given a rating of 5.0. However, Salary is rated the lowest at 2.0 and can be improved. To know first hand how it is like to work at Premium Customer IT Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Premium Customer IT Services?
According to AmbitionBox ratings, Premium Customer IT Services employees rate its salary and benefits as 2.0 out of 5. You can know more about Premium Customer IT Services Salaries at AmbitionBox
How is the work culture at Premium Customer IT Services?
Work culture is rated 4.0 at Premium Customer IT Services by 1 employees. While job security is rated 4.0 and work-life balance is rated 5.0 at Premium Customer IT Services. Read detailed reviews by employees of Premium Customer IT Services on AmbitionBox.
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Premium Customer IT Services Reviews by Designations