Optum Call Quality Analyst Reviews

Likes

Culture, management, ambience

Dislikes

Cab zone

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

Everything good

Dislikes

Cab facility not good in optum

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Overall it's a very good company to work and it's attachments never forget the culture is very attractive

Dislikes

No dislikes

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Job security and benefits

Dislikes

Nothing

Likes

Working culture

Dislikes

Salary hike and promotions

Likes

Avg

Dislikes

Culture there is too much politics there

Likes

Work life balance

Dislikes

Nothing to be mentioned

Likes

nothing- carelessness management

Dislikes

Worst management

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing for now. Last year it is used to be one of the best organisation. When it is used to be Episource. Now after Optum acquiring it becomes worst.

Dislikes

No Work life balance. Target Pressure . Rude behaviour by management. Not appreciating employees efforts. Low salary

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Extreme work pressure with no target consideration. Unrealistic target expectations. Rude behaviour of TL's. Working for more than 8,9 hours ended up to get marked as halfday . No work life balance. Even after having flexi hours for login. Managers constantly ask employees to login before 9am.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Working atmosphere is good and there is no frequent change in project, which helps to know the project and get stable in quality and production

Dislikes

Work pressure, no good salary hikes or promotion, Too much of internal politics which spoils the standards of an MNC.

Likes

NA

Dislikes

I was forced to WTO despite my medical and family conditions. And when i asked to extend WFH i was asked to resign then management made me do it forcefully.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Optum comes with the best management, job security with stress free working environment, with only 10 days of office and 20 days of work from home.

Dislikes

Salary package is not charming

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

1. Work life balance 2. Learning 3. Job security

Dislikes

1. Slow growth 2. Pay equity is not there, People at below level sometimes earn more. 3. Slow promotions

Work Details

Work policy: 10 days a month

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Please dont join optum unless you have been offer a good package and after join dont except beyond 4% hike and for name it is an product based company but worst than service based company, remember dont ever join dental team

Work Details

Work policy: 10days in minth

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Great WL balance, lots to learn and implement, and great culture. You'll definitely have job security here, if you're decently skilled - one of the very few product companies that are this good on these parameters..

Dislikes

Although such benefits are there, the company fails to recognize and promote decent talent. There was a monetized incentive program[apart from perf bonus] earlier, which got scrapped, the pay is on the lower end of a decent scale. There are some okay-ish benefits like medicals, annual checkups, vaccination drives, external gym membership[subsidized cult.fit]. No free food in the cafeteria :p if that matters to you..!!...Read More