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Ola Cabs Customer Care Executive Reviews

based on 33 reviews
Updated 20 Dec, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

4.3

Salary & Benefits

3.8

Skill development

3.7

Work-Life balance

3.5

Company culture

3.4

Work Satisfaction

3.4

Job Security

3.3

Promotions/Appraisal

Top Mentions in Ola Cabs Customer Care Executive Reviews

33 reviews found

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People also ask about Ola Cabs's Customer Care Executives

Is Ola Cabs a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 33 employee reviews, it's clear that most customer care executives have an average experience working at Ola Cabs. Salary & Benefits holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about salary & benefits and career growth on AmbitionBox.
Does Ola Cabs pay their Customer Care Executives well?
According to AmbitionBox reviews, Ola Cabs customer care executives rate their salary and benefits at 4.3 out of 5, based on 33 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Ola Cabs is generally seen as a place that values and rewards its workforce fairly. You can know more about Ola Cabs's customer care executives salaries here and to read reviews specifically about salary and benefits at Ola Cabs for customer care executives, click here.
How is the work culture at Ola Cabs for Customer Care Executives?
Work culture at Ola Cabs for customer care executives is rated 3.5 out of 5 by 33 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Ola Cabs for customer care executives, click here.
How is the job security at Ola Cabs for Customer Care Executives?
Based on 33 reviews on AmbitionBox, Ola Cabs's customer care executives rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Ola Cabs for customer care executives, click here.

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Gender Based Ratings for Ola Cabs Customer Care Executive

based on 25 reviews
4.6
Rated by 8 Women

Rated 4.8 for Skill Development and 4.6 for Work-Life Balance

women
3.0
Rated by 17 Men

Rated 4.2 for Salary & Benefits and 2.9 for Work-Life Balance

men

Working Days for Ola Cabs Customer Care Executive

based on 33 reviews
Rotational Shift
81%
Other
9%
Monday to Saturday
5%
Alternate Saturday off
5%

Work Timings for Ola Cabs Customer Care Executive

based on 33 reviews
Flexible timing
Strict (7am - 4pm)
Strict (4pm - 1am)
54%
26%
10%
10% employees reported other strict timings

Shift Timings for Ola Cabs Customer Care Executive

based on 33 reviews
Day shift
Night shift
78%
22%

Business Travel for Ola Cabs Customer Care Executive

based on 33 reviews
No travel
62%
Within city
38%
Ola Cabs Customer Care Executive Salary
based on 79 salaries
₹1.6 L/yr - ₹4.3 L/yr
17% more than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
3 total responses
healthInsurance
Health insurance
4 total responses
softskill
Job/Soft skill training
2 total responses
meal
Cafeteria
2 total responses
View All
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