Ola Cabs is rated
3.7 out of 5 stars on
AmbitionBox, based on 33 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Ola Cabs is rated
3.7 out of 5 stars on
AmbitionBox, based on 33 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Ola Cabs Customer Care Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
33 reviews found
Sort by:
Popular
Customer Care Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Salary
Dislikes
Not Job security in this company
Customer Care Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Oct 2024
Likes
Hii. Osm company but new manager came he make worst
1. There is no job security, regardless how experienced you are.
2. Poor leadership and management
3. No work life balance
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Bangalore / Bengaluru
Customer Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Oct 2020
Likes
Work is good but during this covid 19 ola has layed of the employees in bad situation, disappointed.
Dislikes
Disappointed
Work Details
Good
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Bangalore / Bengaluru
Customer Care Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Jul 2020
Likes
NA
Dislikes
Company has layoff 1400+ employees, which is very difficult to find next job.
Customer Care Executive in
Bangalore / Bengaluru
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 08 Oct 2020
Likes
Salary which they paid the only thing... But they fired most of their employees as we all knew due to this covid-19 situation and currently they hired and still hiring for lesser pay I heard from my few friends who still working there... there Job security is sick... But when I worked there all were good like management, process, shifts, salary package etc... But now it's not that much great to choose the job in this company... This is my major opinion.......Read More
Dislikes
Mainly management, HR panels,, managers and other top most people... No job security there in this company... They will fire in the name for company standards And ZTV or ZTP just like that as we all knew in covid-19 they fired thousands of employees...
Work Details
It was good at that point of time when I was tenured for two and a half years from 2016-2018... But now not the same as earlier....
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 27 Jan 2020
Likes
Good experience teammate also good, no job security, career growth quite difficult because lot of competitions, salary was great, work environment was good
Dislikes
Nothing everything was good
Work Details
Good working experience
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Bangalore Rural
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 02 Mar 2022
Likes
It was great working there and learnt more from two and half years and overall it was good working with ANI.
Dislikes
No Job Security and they dont push to Higher Positions....
Work Details
Good....
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Bangalore / Bengaluru
Partner care Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 05 May 2019
Likes
Team mates
Dislikes
Management
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Bangalore / Bengaluru
Csr Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 11 Apr 2018
Likes
The company was very good at the beginning and I love the fact that part of company and you can learn lot of new things
Dislikes
Compensation is good but no job security and lot of pressure will be there
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Care Executive in
Gurgaon / Gurugram
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 31 Oct 2018
Overall Rating
Customer Care Executive in
Bangalore / Bengaluru
Customer service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Apr 2018
Likes
Heaven
Dislikes
Heaven
Work Details
CS executive
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Bangalore / Bengaluru
Customer care Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 09 Nov 2019
Likes
Salary is good
Dislikes
Work pressure is very high
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Bangalore murugesh palya
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Oct 2020
Likes
I learn their how to speak to the customers
Dislikes
Nil
Work Details
Good
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
People also ask about Ola Cabs's Customer Care Executives
Is Ola Cabs a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 33 employee reviews, it's clear that most customer care executives have an average experience working at Ola Cabs. Salary & Benefits holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about salary & benefits and career growth on AmbitionBox.
Does Ola Cabs pay their Customer Care Executives well?
According to AmbitionBox reviews, Ola Cabs customer care executives rate their salary and benefits at 4.3 out of 5, based on 33 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Ola Cabs is generally seen as a place that values and rewards its workforce fairly. You can know more about Ola Cabs's customer care executives salaries here and to read reviews specifically about salary and benefits at Ola Cabs for customer care executives, click here.
How is the work culture at Ola Cabs for Customer Care Executives?
Work culture at Ola Cabs for customer care executives is rated 3.5 out of 5 by 33 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Ola Cabs for customer care executives, click here.
How is the job security at Ola Cabs for Customer Care Executives?
Based on 33 reviews on AmbitionBox, Ola Cabs's customer care executives rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Ola Cabs for customer care executives, click here.
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