AmbitionBox
Reviews
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
i
Rapido
Comparebased on 344 Reviews
Video summary
Filter reviews by Rapido Customer Care Executive Reviews
Rating distribution
Category Ratings
Skill development
Promotions
Company culture
Work-life balance
Work satisfaction
Job security
Salary
What employees say about Rapido?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
60% employees reported
Flexible timing
57% employees reported
Within city
50% employees reported
View more detailed insights
Gender based rating
Rated by Women
3 reviews
Rated by Men
4 reviews
Jobseekers also viewed
9 reviews found
Customer Care Executive in Noida
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Tead lead good
- Skill development - Good
Dislikes
Very strict timing no leaves like no policy are you work 24 hours
- Salary - Poor
- Job security - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in Bangalore / Bengaluru
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Kaam kar ke accha lga raipido me
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing aisa kuch nhi lga
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
What people are saying about Rapido
Customer Care Executive in Bhubaneswar
Full Time
Call Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Supporting
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
I think office is very good
- Work satisfaction - Bad
Work Details
Very good
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Care Executive in Ameerpet
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I grow my knowledge and experience and we can grow your creea
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Non
Work Details
Work policy: In lockdown there is work from home
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Care Executive in Hyderabad / Secunderabad
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
don't ever think abt growth , just you can learn about handling of customer , low package with lots of pressure
- Company culture - Good
Dislikes
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in Hyderabad / Secunderabad
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Rapido is a very good place to work where we can get more knowledge calls comes with different various quires n all tl are more supportive and encourage there team n office is very neaat everyone are polite and all agents react each other in very good manner
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Work Details
My work in rapido is I worked in an inbound process we enjoy the calls everyday
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Customer Care Executive in Bangalore / Bengaluru
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Customer support working , like it
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Customer support
Work days: Monday to Friday (Flexible Timings)
Similar Designation Reviews
Deputy Manager in Anantapur
Full Time
Procurement & Purchase Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I am very happy
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Customer Service Executive in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I got to know about Rapido service , where we will get to know how customers are suffering
- Company culture - Good
Dislikes
Rapido is good service, but still need to give benefit to employees
- Job security - Poor
- Promotions - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Team Lead in Lucknow
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is nothing for like about working in this company
Dislikes
Every thing is terrible. Company doesn't reliable for employees
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Team Lead in Bhubaneswar
Full Time
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
A positive energy family and better satisfaction.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Na
Work Details
Work days: Alternate Saturday off
Work related travel: This job involves Travel Within City.
Customer Support Executive in Bangalore / Bengaluru
Full Time
Customer Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Gaining of knowledge
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Shift timing
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Deputy Manager in Kolkata
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Colleagues, Manager, RM, HR everyone behaviour is good like anything work assigned to you those are never tough.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
Timing is little lengthy due to short family time.
Work Details
Work timings: Flexible Timings
Deputy Manager in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work culture is superb, every senior your teammates supports you in every possible manner. No one should miss out the chance to work with such a wonderful company and people. Thanks to founders and investors who made this company super awesome.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
To be very honest I don’t see anything to dislike about this company.
Work Details
Awesome, amazing, wonderful, fantastic company. I had awesome experience with company. Each and everyone supports you. When you explain the issue to your seniors they will understand and think about solving the issue .
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Relationship Manager (working remotely)
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Achha acha acha acha acha
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Kharab kharab kharab kharab kharab
Customer Support Associate in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Employee and manager and team leader both are equal and friendly.
- Salary - Good
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
No promotion only
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Deputy Manager in Nellore
Full Time
Operation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It is very good place to work and can learn lot of new things and good management
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
We need to work on Second Saturday also
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Other Rapido Reviews
Graphic Designer in Bangalore / Bengaluru
Full Time
Advertising & Creative Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Team bonding is great, people are helpfull. There is moderate job security and they are promt with IT help.
Dislikes
There is heavy micromanagement and bad behaviour from upper management, at times bullying. There is no space for creativity and onus of making original work. Minimum consideration even if someone is injured and performance is absolutely based on how long one works rather than the quality of work.
- Skill development - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: 4 days wfo
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Operations Executive in Kota
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The only good thing is that the salary arrives on time.
- Skill development - Excellent
- Job security - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
No matter how much planning and strategy you make to complete your tasks, your performance suffers because your seniors do not give timely approvals. And no action is taken even if you complain about them. No matter how much work you do, your seniors will never let you rise, and they engage in a lot of office politics with their employees.
- Salary - Poor
- Promotions - Bad
- Work satisfaction - Poor
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Program Manager in Bangalore / Bengaluru
Full Time
Other Hospital Staff Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1) On time salary
Dislikes
1) Rapido 2.0 Double your inputs, double your outputs, Increase working hours but Same salary and No promotions 2) "0" work life balance. You get to work on Saturday & Sunday as well along with 5 weekdays 3) Exponential targets that cannot be reached 4) 15 to 20% low pay than market 5) Helpless HR team 6) Unsatisfied employees (due to extended work hours, less pay etc)
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within Country.
Product Manager in Bangalore / Bengaluru
Full Time
Other Hospital Staff Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great learning experience. Visibility on end to end product cycles across different teams. Open ended learnings of various skills beyond your own domain is encouraged.
- Skill development - Excellent
Dislikes
No personal life, forget work-life balance. They'll make you feel grateful that they are not firing you (every month repeatedly), if you ever ask for leaves or cultural betterment. HR team is a puppet to founders and leadership. The leadership is not deserving but instead there because of nepotism and founder's bias. Product leadership at Rapido has always been driven by NON PRODUCT people. Everything is run by Operation team who acts like mafias. Promotion and hikes are only given to people basis the perception they create in the mind of the leadership (guess what, who all gets promoted? of course who can maintain being in the good-books of leadership even if they never work or make any effort to either). So the learning here comes at a cost of money, ethics, personal life and sanity....Read More
- Salary - Poor
- Job security - Bad
- Promotions - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Data Analyst in Bangalore / Bengaluru
Full Time
Data Science & Analytics - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Good
Dislikes
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Assistant Manager HRD in Noida
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Trusted
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Good
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Technical Support Engineer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Love the work culture and easy to reach out to anybody
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislikes
CAR Driver in Noida
Full Time
Front Office & Guest Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work timings: Flexible Timings
Business Analyst in Bangalore / Bengaluru
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Business Operations Executive in Kurnool
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good Job excellent work
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No comments
- HQ - Bangalore,Karnataka, India
- Internet
- 1k-5k Employees (India)
- Urban Transport
- IT Services & Consulting
Tell us how to improve this page.
Rapido Reviews by Designations
- Rapido Associate Manager Reviews
- Rapido Deputy Manager Reviews
- Rapido Business Operations Executive Reviews
- Rapido Operations Executive Reviews
- Rapido Captain Reviews
- Rapido Driver Reviews
- Show more
- Rapido Customer Service Executive Reviews
- Rapido Delivery Boy Reviews
- Rapido Senior Data Analyst Reviews
- Rapido Assistant Manager Reviews
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 9 Rapido reviews submitted by Rapido employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Rapido is the right company for you. 60% of employees reported the working d...ays at Rapido as Rotational Shift. 57% employees reported the work timings at Rapido as Flexible timing. Read more- Home >
- Reviews >
- Rapido Reviews >
- Rapido Customer Care Executive Reviews
Uber
Zomato
Swiggy
Udaan
