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Ola Cabs

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based on 2k Reviews

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Reviews
2k
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10.8k
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9
Benefits
247
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Ola Cabs Customer Care Executive Mumbai Reviews

Updated 3 Jan, 2024

Overall Rating

3.2/5

based on 7 reviews

Rating distribution

5

3 (42.9%)

4

1 (14.3%)

3

0 (0%)

2

2 (28.6%)

1

1 (14.3%)

Category Ratings

4.1

Skill development

2.9

Work-life balance

2.5

Company culture

2.4

Salary

2.1

Work satisfaction

2.0

Job security

2.0

Promotions

What employees say about Ola Cabs?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

100% employees reported

Flexible timing

60% employees reported

No travel

60% employees reported

View more detailed insights

Gender based rating

2.2

Rated by Women

2 reviews

3.3

Rated by Men

2 reviews

Ola Cabs is rated 3.2 out of 5 stars on AmbitionBox, based on 7 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Ola Cabs is rated 3.2 out of 5 stars on AmbitionBox, based on 7 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

7 reviews found

Sort by: Popular

Customer Care Executive in Mumbai

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Dec 2023

Likes

Management and helpful

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Mumbai

Cce Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

5.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 10 Mar 2018

Likes

Employee who world's at ola are suffering from lot's of pressure. No job security and unexpected work pressure,However i left the company

Skill development - Excellent

Dislikes

Not properly guidance

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Customer Care Executive in Mumbai

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

4.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 21 Apr 2019

Likes

Ola cabs company is awsome, salary and all were good.

Salary - Good
Work satisfaction - Good

Dislikes

career growth and worklife balance

Promotions - Poor
Company culture - Poor

Work Details

people were good ,only issue is with management.

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Mumbai

Bpo Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Apr 2018

Likes

Career growth ,job security ,work environment and many more

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Exciting

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Mumbai

Customer service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Jan 2018

Likes

Nothing is good in ola cabs

Dislikes

Politics and also appraisal is very less and no manager will help if needed diwali time toh never but its id so people get week off and leaves

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Its was boring i had to work becz of my family bt never felt to work because company is nice becz its too bad

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Read Ola Cabs Reviews based on similar designations

4.3

Customer Service Executive

(10)

4.9

Team Lead

(9)

4.6

Customer Support Executive

(4)

Customer Care Executive in Mumbai

Ola care Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 20 Nov 2018

Likes

There's nothing to like apart from the salary package they are providing.

Dislikes

The management dept. Is worse....

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Mumbai

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 03 Jan 2024

Likes

Salary - Good
Work-life balance - Good

Overall Rating

Excellent

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HQ - Bangalore, India
Internet
5k-10k Employees (India)
Urban Transport

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Ola Cabs Customer Care Executive Reviews by Locations

Ola Cabs Customer Care Executive Bangalore / Bengaluru Reviews
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Ola Cabs Customer Support Executive Mumbai Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Ola Cabs reviews submitted by Ola Cabs employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Ola Cabs is the right company for you. 100% of employees reported the wo...rking days at Ola Cabs as Rotational Shift. 60% employees reported the work timings at Ola Cabs as Flexible timing. Read more

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Ola Cabs Customer Care Executive Mumbai Reviews

Ola Cabs Office Photos

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Ola Cabs Customer Care Executive Salaries in Mumbai

based on 9 salaries

₹1.9 L/yr - ₹3.5 L/yr

At par with the average Customer Care Executive Salary in India

View more details

Employee Benefits for Ola Cabs Customer Care Executive Mumbai

Office cab/shuttle

1 total response

Health insurance

1 total response

Cafeteria

1 total response

Retirement benefits

0 total responses

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