Ocube Services Customer Service Representative Reviews

Likes

Rating: ⭐⭐⭐⭐⭐ I recently had the privilege of working at Ocube, and I can confidently say it has been one of the best professional experiences of my career. From day one, the culture here has been incredibly welcoming and supportive. Work Environment: Ocube has the open-door policy fosters communication across all levels. The management is approachable and values feedback, which creates a sense of belonging. Work-Life Balance: Ocube understands the importance of work-life balance. Flexible working hours and remote work options have allowed me to maintain a healthy balance between my personal and professional life, reducing burnout and increasing overall productivity. Company Values: The organization is deeply rooted in its values, which focus on innovation, integrity, and inclusivity. It's refreshing to be part of a team that genuinely cares about making a positive impact, both internally and in the community. Conclusion: Overall, Ocube is more than just a place to work; it’s a place to grow, collaborate, and innovate. I highly recommend it to anyone looking for a dynamic and fulfilling career. I’m excited about the future here and look forward to continuing my journey with such an amazing team!...Read More

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Likes

"Efficient and responsive, Ocube Services delivers high-quality support, exceeding our expectations." - "Their team is knowledgeable, friendly, and always willing to go the extra mile." - "Ocube Services has streamlined our processes, saving us time and resources." - "Their communication is clear and concise, ensuring seamless collaboration." - "We appreciate their flexibility and adaptability in meeting our unique needs." - "Ocube Services has become a trusted...Read More

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I joined 4 months ago in this organization there is good infrastructure of new building and providing salary on time. Work environment is also good and colleagues are supportive about work and nice behaviour. There is nothing any pressure of KPIs or KRA if you are dedicated and passionate for your work.

Dislikes

Washroom is unhygienic and night shift allowance is not there also should be 5 or 5.5 working days.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing, worst company to join

Dislikes

2. They will not pay you on time. 3. Poor management, no job security. They can kick you anytime, without even having proper justification. 4. No growth oppertunity as management is not good and don't stick to the decision made by themselves. 5. I laughed for 1 entire day wheni got to know that, people got 500-600 as annual increment. Haha 6. Don't join the company, there is no work life balance, no job security, NO PF, NO medical insurance, no cab, no employee satisfaction, no growth. No job security....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

I started my journey as a Customer Service Representative, and within just Six months I was promoted to Team Leader position. This company truly recognises hard work and dedication. The support from my seniors has been incredible— they are always ready to share their knowledge and help me grow. It’s a place where continuous learning and development are encouraged.

Dislikes

Na

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I recently had a wonderful with this company (Ocube Services) and am truly impressed by their professionalism and commitment. From the Outset, Their customer service team was quick to respond and attentive, addressing all my inquiries without delay.

Dislikes

There is nothing to be dislike

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

One of the best company i ever worked with , good peaceful environment and most importantly very supportive team mates and management , better growth opportunities as well.

Dislikes

There is nothing to dislike about this company , enjoying the environment.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good work-life balance. Opportunities for skill development and growth. Clear communication channels across teams. Opportunities to work on impactful global projects.

Dislikes

Only one day leave in a week can make work-life balance challenging sometimes.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

The process is good and I learn alot while working. No work pressure in my domain

Dislikes

The work life balance and office politics. We are working 6 days. It feels like we are working continuously without break. Also, it feels so bad that neither we are getting the India Leaves nor UAE leaves. We are human and we want rest and peace. Office politics is demotivated me badly now.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I like everything about this company. Working here since a year and that was really awesome. I really appreciate the people and management here who are supporting there agent and providing them the best work environment. The company way people work here and support here, is a great enthusiasm for me to work anywhere. An employee just need the good environment, which this company provides THE BEST

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing I liked about ocube Is you want to spoil your carrier go for ocube no job security at all. The seniors work according to their own hierarchy

Dislikes

Very worst experience For everything you need pass it is like a prison even you are not allowed to go out during your 8 to 9 hours shift, if you will go out they will mark absent and no job security at all they only know firing nothing else This is third grade BPO organization

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

o cube services has exceed our expectations with their exceptional services .Their Professionalism and Expertise have helped us meet our requirement''. The term at o cube has provided us with outstanding support an guidance. we 're impressed with their ''dedication and commitment''.

Dislikes

Nothing to say about O Cube services

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

There is nothing for like or appreciation because nobody listen your issues and take action.

Dislikes

If I talk about the management It's very pathetic environment even their managers are don't know how to handle the situation "Fursat kaha hai cast difference krne se according to the manager Mr. Faizan Khan and he is very unprofessional or disgusting person he always flirt with their team members (girls) although his already marriedperson but no body taking action for him, I left my job cause he threatened me or accused me for my character....Read More

Likes

I have been working at Ocube for 1 year and have found it to be a truly exceptional place to work. The company culture is inclusive, supportive, and encourages growth and development. The team is talented, collaborative, and passionate about delivering high-quality results.

Dislikes

NA

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

My experience is good with ocube. I really appreciate the infrastructure they provide. Good company highly recommend to join. Growing company with a expedient growth rate.. recommended for individuals seeking growth in the BPO industry

Dislikes

Not any dislikes as of now .

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

No employee satisfaction No facilities Poor and unsupportable management specially team manager and HR. Do not join this company as this is a international company but facilities are of domestic process even worst.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.