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NTT Data Information Processing Services Senior Help Desk Associate Reviews
based on 33 reviews
Updated 28 Nov, 2024
Overall Rating
3.7/5
How AmbitionBox ratings work?
Category Ratings
4.4
Job Security
3.7
Skill development
3.6
Company culture
3.5
Work Satisfaction
3.2
Promotions/Appraisal
3.2
Salary & Benefits
3.0
Work-Life balance
NTT Data Information Processing Services is rated
3.7 out of 5 stars on
AmbitionBox, based on 33 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
NTT Data Information Processing Services is rated
3.7 out of 5 stars on
AmbitionBox, based on 33 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in NTT Data Information Processing Services Senior Help Desk Associate Reviews
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33 reviews found
Sort by:
Popular
Senior Help Desk Associate in
Bangalore / Bengaluru
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 16 Aug 2022
Likes
Company has good work life Balance and when coming health benefits, you can use it for cashless and most pf the hospital will accept the it. Yearly you will get 3,50,000 as medical benefit.
When coming to promotions, depends on project. If your project have requirements for next level then, no doubt you will be get promoted. If you're working under a good manager, you can have surprise on your bonus....Read More
Dislikes
Your hike will depends on current project experience. They will not count the experience that you worked in the company.
Promotions will happen faster in service desk.
If you have a plan to change your domain with in the company... Little difficult.
Compansation bonus depends on your performance. Dont expect 50%.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Help Desk Associate in
Bangalore / Bengaluru
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 28 Nov 2024
Likes
mobile allowed in the production floor
weekend working (wfh)
comp off
Dislikes
no work from home
partiality
favoritism
What people are saying about NTT Data Information Processing Services
Senior Help Desk Associate in
Bangalore / Bengaluru
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Oct 2024
Likes
It's a good place with nice environment
Dislikes
Na
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Help Desk Associate in
Bangalore / Bengaluru
Full Time
·
IT Support Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 01 Oct 2024
Likes
Nothing
Dislikes
Everything, no work-life balance
No support from management
Delayed promotion
Favouritism, politics
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Help Desk Associate in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 31 Jul 2024
Likes
Multiple projects to adapt and learn
Dislikes
None
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Help Desk Associate in
Noida
Full Time
·
Service Delivery Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 13 Oct 2023
Likes
Nothing
Dislikes
No promotion or incriment for 2 years
No work life valance managers wont allow WFM enen in emergency
Favorite people will definitely get a chance to move ahead
Manager promises you a good role and then its like a treat to dog
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Help Desk Associate in
Hyderabad / Secunderabad
Full Time
·
IT Infrastructure Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Jun 2023
Likes
Work life balance, good team members and management.
Dislikes
Nothing to say all good
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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NTT Data Information Processing Services.
Senior Help Desk Associate in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 12 Jun 2022
Likes
Working in NTT Data is a good experience and job security depends on how you perform at your work place and company policies are good compared to other companies but salary increment is less when it comes to promotion or after 1 year completion
Dislikes
Few Helpdesk analysts people are so very rude and show attitude towards employees and transport is not both ways, they give one side door drop and other side shuttle pickup which I don’t like where employees have to walk till the certain distance before getting in the cab and there is no free food and no team outings and no international relocation and yet don’t understand why we have to login on time becoz if users need help then they will wait for us, why can’t any IT support sector think this way. I really don’t like the shift allowance payout and there are lot of politics where they recognise the work but don’t give promotions...Read More
Work Details
Salary is less compared to other companies after certain years working in the company
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Help Desk Associate in
Bangalore / Bengaluru
Full Time
·
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Jun 2023
Likes
Nothing.
Dislikes
Everything, Worst company to work at. It’s more like a prison, Please don’t join.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Help Desk Associate in
Hyderabad / Secunderabad
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Dec 2022
Likes
Manager madan mohan konkala awesome support always. He understands our situation and treats and provide superb support. Rating 10/10.
Dislikes
Hike was average but acceptable.
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Help Desk Associate in
Bangalore Rural
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 23 Apr 2022
Likes
Good culture and best learning platform.
Dislikes
Hike is very slow
Work Details
Struggled a bit in the beginning.i learnt everything on the job that helped me get a different roles within the same team.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Help Desk Associate in
Bangalore / Bengaluru
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 19 May 2022
Likes
Job security
Dislikes
10 hours work☹️
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Help Desk Associate in
Hyderabad / Secunderabad
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 03 Nov 2021
Likes
Manager support allot, manager is very helpful in every situation.
Dislikes
Huge call flow and tickets/email/WO.
Need pratical training of one week atleast.
Work Details
It's pressure with high call flow.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Help Desk Associate in
Chennai
Full Time
·
IT Infrastructure Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 13 Sep 2021
Likes
NA
Dislikes
NA
Work Details
NA
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Help Desk Associate in
Sector 144
Full Time
·
IT Infrastructure Services Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 07 Sep 2022
Likes
Nothing as such to like, all you can do is learn from whatever you experience being in the organization.
Dislikes
No matter how hard you work, it's never appreciated.
If you have a good relationship with your manager then you will be promoted or else no one will ever come to know you were in line for the promotion.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Help Desk Associate in
Bangalore / Bengaluru
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Sep 2022
Likes
It's a good company to work for.
The team is awesome.
And the efforts to keep the company carbon neutral and save environment and employee satisfaction is truly commendable.
Dislikes
Nothing to dislike as of now.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Help Desk Associate in
Noida
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 29 Jun 2022
Likes
NA
Dislikes
Salary, travel
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Help Desk Associate in
Bangalore / Bengaluru
IT Network Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 07 Mar 2022
Likes
Will learn to handle pressure
Dislikes
A company which doesn't takes care of its own and the management is very poor where they give mental stress to employees and also keeps our family life devastated. Effects of cost cutting is too much that seems like company can't run without deducting amount from employees salary/allowance. Employees are treated such badly that thecompanies sole objective is to meet their SLA so that they can obtain profit. Better to go on daily wages rather than working here so that we can have some self respect. And don't expect to get some nice package or even some good hike here....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Help Desk Associate in
Bangalore / Bengaluru
People also ask about NTT Data Information Processing Services's Senior Help Desk Associates
How is NTT Data Information Processing Services to work for?
NTT Data Information Processing Services is rated 3.7 out of 5, based on 33 reviews by employees on AmbitionBox.
NTT Data Information Processing Services is known for Job Security which is rated at the top and given a rating of 4.4. However, Work-Life balance is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at NTT Data Information Processing Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at NTT Data Information Processing Services?
According to AmbitionBox ratings, NTT Data Information Processing Services employees rate its salary and benefits as 3.2 out of 5. You can know more about NTT Data Information Processing Services Salaries at AmbitionBox
How is the work culture at NTT Data Information Processing Services?
Work culture is rated 3.6 at NTT Data Information Processing Services by 33 employees. While job security is rated 4.4 and work-life balance is rated 3.0 at NTT Data Information Processing Services. Read detailed reviews by employees of NTT Data Information Processing Services on AmbitionBox.
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