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NTT DATA, Inc. Senior Help Desk Associate Reviews

Updated 8 Apr, 2025

Overall Rating

3.4/5

based on 17 reviews

Rating distribution

5

7 (41.2%)

4

5 (29.4%)

3

1 (5.9%)

2

1 (5.9%)

1

3 (17.6%)

Category Ratings

4.0

Job security

3.4

Company culture

3.4

Work satisfaction

3.2

Skill development

3.0

Work-life balance

2.9

Salary

2.4

Promotions

What employees say about NTT DATA, Inc.?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

56% employees reported

Flexible timing

56% employees reported

No travel

78% employees reported

View more detailed insights

Gender based rating

2.2

Rated by Women

5 reviews

3.9

Rated by Men

12 reviews

NTT DATA, Inc. is rated 3.4 out of 5 stars on AmbitionBox, based on 17 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction wit ... Read more

NTT DATA, Inc. is rated 3.4 out of 5 stars on AmbitionBox, based on 17 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

17 reviews found

Sort by: Popular

Senior Help Desk Associate in Bangalore / Bengaluru

Full Time

·

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Apr 2025

Dislikes

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Help Desk Associate in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 02 Apr 2025

Likes

Job security - Good

Dislikes

Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Overall Rating

Senior Help Desk Associate in Coimbatore

Full Time

·

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 25 Mar 2025

Likes

Company culture - Excellent

Dislikes

Salary - Bad
Skill development - Bad
Promotions - Bad
Work-life balance - Poor

Overall Rating

Senior Help Desk Associate in New Delhi

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Mar 2025

Likes

Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Senior Help Desk Associate in Bangalore / Bengaluru

Full Time

·

IT Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 07 Feb 2025

Likes

Job security - Good

Dislikes

Promotions - Bad

Overall Rating

Senior Help Desk Associate in New Delhi

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Jan 2025

Likes

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Help Desk Associate in New Delhi

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Jan 2025

Likes

The office work load

Skill development - Excellent
Job security - Excellent

Dislikes

No satisaction with office culture no meals less appraisal

Promotions - Poor
Company culture - Bad
Work-life balance - Bad

You are reading trusted reviews. Keep reading to find out more about NTT DATA, Inc..

Senior Help Desk Associate in Bangalore / Bengaluru

Full Time

·

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

1.0

Promotions

4.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Nov 2024

Likes

mobile allowed in the production floor weekend working (wfh) comp off

Skill development - Good
Job security - Excellent
Work satisfaction - Good

Dislikes

no work from home partiality favoritism

Promotions - Bad
Company culture - Bad
Work-life balance - Bad

Discover interview dos and don'ts from real experiences

Senior Help Desk Associate in Hyderabad / Secunderabad

Full Time

·

IT Infrastructure Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Jun 2023

Likes

Work life balance, good team members and management.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to say all good

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Help Desk Associate in Bangalore / Bengaluru

Full Time

·

IT Network Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 Jun 2023

Likes

Nothing.

Dislikes

Everything, Worst company to work at. It’s more like a prison, Please don’t join.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Help Desk Associate in Hyderabad / Secunderabad

Full Time

·

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Dec 2022

Likes

Manager madan mohan konkala awesome support always. He understands our situation and treats and provide superb support. Rating 10/10.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Hike was average but acceptable.

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Help Desk Associate in Bangalore Rural

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 23 Apr 2022

Likes

Good culture and best learning platform.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Hike is very slow

Work Details

Struggled a bit in the beginning.i learnt everything on the job that helped me get a different roles within the same team.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Help Desk Associate in Noida

Full Time

·

IT Consulting Department

2.0

posted on 02 Jan 2024

Overall Rating

Senior Help Desk Associate in Hyderabad / Secunderabad

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 03 Nov 2021

Likes

Manager support allot, manager is very helpful in every situation.

Skill development - Good
Job security - Excellent
Promotions - Excellent
Company culture - Excellent

Dislikes

Huge call flow and tickets/email/WO. Need pratical training of one week atleast.

Work Details

It's pressure with high call flow.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Help Desk Associate in Noida

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Apr 2022

Likes

Excellent work environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Help Desk Associate in Hyderabad / Secunderabad

IT Infrastructure Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Mar 2021

Likes

Career growth

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Shift timings...I am positive!!

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Help Desk Associate in Bangalore / Bengaluru

Full Time

·

IT Infrastructure Services Department

4.0

posted on 17 Jan 2024

Overall Rating

Top trending discussions

View All

Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

Got a question about NTT DATA, Inc.?

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Senior Help Desk Associate Jobs at NTT DATA, Inc.

Helpdesk Senior Associate_English C1_C2 Certified

Noida, Bangalore / Bengaluru

2-5 Yrs

₹ 4.5-6 LPA

Helpdesk Senior Associate - ITIL

Noida

1-4 Yrs

Not Disclosed

Helpdesk Senior Associate - Full Time

Bangalore / Bengaluru

1-3 Yrs

Not Disclosed

Helpdesk Senior Associate - ITIL

Bangalore / Bengaluru

1-4 Yrs

Not Disclosed

Helpdesk Senior Associate - L2 technical guidance

Noida

3-5 Yrs

Not Disclosed

Helpdesk Senior Associate - Full Time

Bangalore / Bengaluru

1-3 Yrs

Not Disclosed

More about working at NTT DATA, Inc.

HQ - Plano, United States
IT Services & Consulting
10k-50k Employees (India)

Tell us how to improve this page.

NTT DATA, Inc. Senior Help Desk Associate Reviews by Locations

NTT DATA, Inc. Senior Help Desk Associate Bangalore / Bengaluru Reviews
NTT DATA, Inc. Senior Help Desk Associate Hyderabad / Secunderabad Reviews

NTT DATA, Inc. Reviews by Designations

NTT DATA, Inc. Senior Associate Reviews
NTT DATA, Inc. Software Development Analyst Reviews
NTT DATA, Inc. Senior Software Engineer Reviews
NTT DATA, Inc. Software Development Senior Analyst Reviews
NTT DATA, Inc. Team Lead Reviews
NTT DATA, Inc. Software Developer Reviews
Show more
NTT DATA, Inc. IT Analyst Reviews
NTT DATA, Inc. Network Engineer Reviews
NTT DATA, Inc. Software Development Specialist Reviews
NTT DATA, Inc. HC & Insurance OPS Associate Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 17 NTT DATA, Inc. reviews submitted by NTT DATA, Inc. employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if NTT DATA, Inc. is the right company for you. 56% of employe...es reported the working days at NTT DATA, Inc. as Monday to Friday. 56% employees reported the work timings at NTT DATA, Inc. as Flexible timing. Read more

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NTT DATA, Inc. Senior Help Desk Associate Reviews

Join NTT DATA, Inc. Accelerate your career

NTT DATA, Inc. Senior Help Desk Associate Salary

based on 143 salaries

₹3 L/yr - ₹7 L/yr

At par with the average Senior Help Desk Associate Salary in India

View more details

Employee Benefits for NTT DATA, Inc. Senior Help Desk Associate

Office cab/shuttle

1 total response

Health insurance

3 total responses

Child care facility

1 total response

Office gym

1 total response

+2 more benefits

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