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Nium

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based on 98 Reviews

Filter reviews by

Nium Customer Success, Service & Operations Department Reviews

based on 10 reviews

Updated 28 Nov, 2024

Overall Rating

2.8/5

How AmbitionBox ratings work?

Category Ratings

3.1

Salary & Benefits

2.9

Company culture

2.5

Promotions/Appraisal

2.3

Work-Life balance

2.2

Work Satisfaction

2.1

Skill development

1.8

Job Security

Explore Reviews by Department

Customer Success, Service & Operations

2.8

• 10 Reviews

Engineering - Software & QA

3.8

• 38 Reviews

Finance & Accounting

2.1

• 15 Reviews

BFSI, Investments & Trading

1.9

• 10 Reviews

Project & Program Management

3.0

• 6 Reviews

IT & Information Security

2.7

• 4 Reviews

10 reviews found

Sort by: Popular

Customer experience Manager in Mumbai

Full Time

·

Operations Support Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 28 Nov 2024

Likes

It is a challenging environment so it’s fun to resolve issues.

Dislikes

1. It’s always firefighting and internal teams only don’t agree on a final outcome thus impacting customers 2. No job Security 3. Managers are given too much power. Even if you can prove you are not at fault it does not help. No one listens. 4. CE Team has potential but needs a good Manager to lead it

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Analyst in Mumbai

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

2.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 09 Aug 2024

Likes

Work life balance

Dislikes

Job security

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Customer experience Manager in Bangalore / Bengaluru

Full Time

·

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 12 Aug 2023

Likes

Perks & peers

Dislikes

Leadership & it's micromanage. No appreciation

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Team Coach in Mumbai

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 17 Mar 2023

Likes

Nothing

Dislikes

No work life balance, shifts change every 2 days, leaves are not entertained till last moment your kept on hold n won't confirm , sometimes middle of ur leaves it gets cancelled inspite of being approved before.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Operations Executive in Mumbai

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 03 Jul 2023

Likes

Nothing different than other companies

Dislikes

Nothing different than other companies

Senior Executive Operations in Mumbai Suburban

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 10 May 2022

Likes

Supportive and Transparent Management. They good hike and bonus

Dislikes

Since it’s growing organisation need to compromise on work life balance

Work Details

job is interesting as you get opportunity to learn on new technology

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Leader Client Servicing in Mumbai

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 01 Oct 2024

Likes

Great leaders and culture.

Dislikes

Still a start up culture and mostly fire fighting

You are reading trusted reviews. Keep reading to find out more about Nium.

Senior Partners Relationships Specialist in Mumbai

Full Time

·

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 01 Oct 2024

Likes

Nothing actually.

Dislikes

Micromanaging was the only thing here which managers focus more on. It was like working in hell. Hybrid work policy but you can’t flex days even if you have something important as they have their schedule.

Discover interview dos and don'ts from real experiences

Customer Support Executive in Mumbai

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 17 Sep 2023

Likes

Glenna

Dislikes

None at the moment

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Mumbai Suburban

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 29 Nov 2020

Likes

Some policies like providing insurance are good

Dislikes

Rotational shifts are little difficult

Work Details

It's an average experience

Work timings: Flexible Timings

Work related travel: This is a desk job.

Return to all reviews

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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Jobs at Nium

Analyst/Sr Analyst - Client Master Data Management/AR Operations

Mumbai

2-6 Yrs

Not Disclosed

Sr Software Development Engineer

Warangal, Hyderabad / Secunderabad +1

2-6 Yrs

Not Disclosed

HR Business Partner

Bangalore / Bengaluru

4-7 Yrs

Not Disclosed

Mumbai

4-8 Yrs

Not Disclosed

Senior Financial Analyst

Mumbai

2-5 Yrs

Not Disclosed

Solution Engineer

Mumbai, Bangalore / Bengaluru

3-4 Yrs

Not Disclosed

SDE II - Backend

Hyderabad / Secunderabad

2-3 Yrs

Not Disclosed

Business Analyst - Reconciliation

Mumbai

1-4 Yrs

Not Disclosed

Senior Mobile Software Engineer - React Native

Mumbai

4-6 Yrs

Not Disclosed

Sr Software Development Engineer in Test ( Sr SDET)

Bangalore / Bengaluru

4-7 Yrs

Not Disclosed

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 Nium reviews submitted by Nium employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Nium is the right company for you. 50% of employees reported the working days a...Read more

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Nium Customer Success, Service & Operations Department Reviews Reviews

Gender Based Ratings at Nium Customer Success, Service & Operations Department

based on 10 reviews

Rated 3.0 for Salary & Benefits and 2.2 for Company Culture

Rated 3.5 for Company Culture and 3.2 for Salary & Benefits

Working Days at Nium Customer Success, Service & Operations Department

based on 10 reviews

Rotational Shift

50%

Monday to Friday

50%

Work Timings at Nium Customer Success, Service & Operations Department

based on 10 reviews

Flexible timing

Strict (7am - 10pm)

71%

29%

Shift Timings at Nium Customer Success, Service & Operations Department

based on 10 reviews

Day shift

100%

Business Travel at Nium Customer Success, Service & Operations Department

based on 10 reviews

No travel

86%

Within country

14%

Nium Salaries in Customer Success, Service & Operations Department in India

Senior Executive 12 salaries	₹5.5 L/yr - ₹12.7 L/yr
Manager 5 salaries	₹11 L/yr - ₹20 L/yr
Senior Analyst 4 salaries	₹6.4 L/yr - ₹13.4 L/yr
Team Coach 4 salaries	₹9 L/yr - ₹11.9 L/yr
Operations Manager 3 salaries	₹10 L/yr - ₹17.5 L/yr

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