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Nium

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3.2

based on 100 Reviews

9 Nium Jobs

Senior Analyst - Network Relations (Payments)

NIUM

3.2

based on 100 Reviews

2-5 years

Mumbai

1 vacancy

Senior Analyst - Network Relations (Payments)

Nium

posted 4mon ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Data Analytics Automation Testing Operations CCTV Monitoring Sanction Screening

+ 3 more

Job Description

The ideal candidate will be able to get into the details while providing operational expertise and guidance, managing escalations and bringing process improvement /enhancement for seamless transactional services. This role will also require strong competencies in performing detailed data gathering on partners performance in terms of payment processing and analyzing the gathered data.

Key Responsibilities

Managing the day-to-day operational issues and challenges on payment processing with partner banks
Timely escalations & complete closure of BAU tickets assigned
Analyze patterns, trends on payment processing and share regular insights
Develop strong understanding of the current process, including both Partner banks and management experience.
Engage with internal /external stakeholders suitably, evaluate alternatives to drive improvements in the speed and efficiency of payments, leveraging best practices, automation to streamline processes and reduce manual intervention
Seeking Regular updates from partner bank on new features or enhancements and monitoring critical incidents reported if any
Plan and organize Service meetings with Partner banks at periodic intervals
Engage in other special projects, as needed

Requirements

Bachelor s degree with 2-5 years of experiences in the Finance/Banking industry
Good knowledge of the payments industry and prior experience in Fintech companies will be added advantage.
Broad Payments product knowledge (SWIFT, ACH, payment gateways, Instant transfer, APIs, SFTP)
Strategic mindset and a desire to dive in and solve business challenges as well technical challenges.
Excellent communication and interpersonal skills
Strong analytics - able to investigate, understand and solve day to day issues. Demonstrates strong problem-solving skills in a complex environment.
Ability to work in US shifts between a window - 7pm to 7 am

Employment Type: Full Time, Permanent

Read full job description

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