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Engaged Employer

NeoSOFT

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4.0

based on 1.6k Reviews

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NeoSOFT Customer Service Executive Mumbai Reviews

Updated 31 Oct, 2023

Overall Rating

2.5/5

based on 2 reviews

Rating distribution

0 (0%)

1 (50.0%)

0 (0%)

Category Ratings

3.5

Work-life balance

2.5

Salary

2.0

Work satisfaction

1.5

Company culture

1.5

Job security

1.5

Skill development

1.5

Promotions

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2 reviews found

Sort by: Popular

Customer Service Executive in Mumbai

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 23 Jun 2023

Likes

Work profile and job role

Work-life balance - Good

Dislikes

Low hikes very less increment

Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

Contractual

Back Office Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 31 Oct 2023

Likes

Nothing to write.

Dislikes

They are least bothered about employees. HR hardly communicates with employees. Its only money that matters to them. Employees who are hired on contractual basis to work at client site have no value at all. This organization is very smart in deducting money.

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Salary Discussions, Hike & Promotions

fathersahaab

works at

AmbitionBox

New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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NeoSOFT Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 2 NeoSOFT reviews submitted by NeoSOFT employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if NeoSOFT is the right company for you.