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Filter reviews by Msi Services Customer Service Associate Reviews
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2 reviews found
Customer Service Associate in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I love walking with MS Sai it's a good start for me to my life and I have many personal space have lots of time I can do whatever I could do like I have my time for myself and I have my work and my life both are balancing and it help me a lot and I love to be here and many more years to go here thank you
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
As if now I don't see any dislikes but there are some circumstances where I would say it needs to be changed I mean not change exactly but at least implement about leaves more leaves and allowances night shift allowances so that would be great if you would change that from my side.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Service Associate in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
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Skill development
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Work-life balance
Likes
Only free medical health checkup
Dislikes
I found the company's approach to hiring and onboarding candidates with a lack of zero transparency, misleading communication, and an overall disappointing experience. I urge future candidates to ensure they have all the information before committing to this company. pls check the past employee reviews. Be aware of the nature of therole offered. Heads-up. The agents on the floor are taking back-to-back 90-120 calls, and they also have to pitch for sales, also monitoring hourly calls report to meet hours calls target, which makes it even more hectic. The infrastructure isn't great either—they only have one restroom for the entire floor, which is tough to manage. Plus, the training they provide isn't up to standard. You also get to experience here: *Micromanaging *Playing Favoritism *Setting very High Expectations from the zero days *Changing goals without prior intimation *Refusing to Delegate If you're considering joining for Customer Support, My humble appeal requesting future candidates pls avoide this place. You might regret it later. Be careful!...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
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Similar Designation Reviews
Senior Associate in Bangalore / Bengaluru
Full Time
SCM & Logistics Department
Overall Rating
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Skill development
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Likes
You can learn a lot if you have the right team with right management
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Compensation criteria should be more flexible which give you more control over your requirements.
Work Details
Work policy: Only 2 WFH allowed in a month.
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Associate in Bangalore / Bengaluru
Full Time
Customer Success, Service & Operations - Other Department
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Category Ratings
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Skill development
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Likes
It's an amazing ambitious platform to an individual for achieving and balancing his lifestyle .... we glad tat is lik our home to work with the people.supportive staff colleagues 😀
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Decisions should be judged from both the sides bfr making a call ... might be I'm any situation
Technical Support Engineer in Bangalore / Bengaluru
Full Time
IT Support Department
Overall Rating
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Skill development
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Likes
- Salary - Good
- Job security - Good
- Company culture - Excellent
Dislikes
- Skill development - Poor
- Promotions - Poor
Work Details
Work policy: 2 days per month wfh
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Support Associate in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
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Skill development
Job security
Promotions
Work satisfaction
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Work-life balance
Likes
Pay and benefits are good
- Salary - Good
Dislikes
Management very bias.
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: 2days a month
Work days: Monday to Friday (Strict Timings)
Senior Customer Service Executive in Bangalore / Bengaluru
Full Time
Back Office Department
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Skill development
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Likes
Senior level personal sitting in US re good but, Indian team in Bangalore are too bad in management strategies and do micro management. Only few managers are good but, others are biased and supports only to their community people.
- Job security - Good
Dislikes
Biased, communal, mental harrasment, trainings
- Salary - Poor
- Promotions - Poor
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Process Associate in Bangalore / Bengaluru
Full Time
Procurement & Purchase Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
Good company culture
- Salary - Good
- Job security - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
No SAP ,or oracle using cheap ERP which is slow makes frustrating
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in Bangalore / Bengaluru
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
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Skill development
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Likes
Work culture
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
need more parking space
Work Details
Work policy: Whenever we need we can opt work from home
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Process Associate in Bangalore / Bengaluru
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
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Work-life balance
Likes
I recommend people not to work.
Dislikes
Management Issues: Lack of communication from leadership. Unclear direction or vision for the company. Micromanagement or lack of trust in employees' abilities. Favoritism or poor treatment of certain staff members. Work-Life Balance: Overly demanding workloads with little regard for personal time. Unrealistic expectations for productivity or tight deadlines. Lack of flexibility for personal or family obligations. Company Culture: Toxic work environment (e.g., bullying, discrimination, or lack of support). Poor team dynamics or lack of collaboration. High turnover rate, indicating low employee satisfaction. Limited opportunities for career advancement or professional growth. Compensation and Benefits: Low pay relative to the industry standards. Inadequate benefits (healthcare, vacation days, etc.). Lack of bonuses, incentives, or recognition for hard work. Training and Development: Insufficient training for new hires or lack of support for personal development. Lack of mentorship or guidance for career growth. Job Security: Frequent layoffs or uncertainty regarding job stability. Lack of transparency regarding the company’s financial health or future. Management Response to Employee Concerns: Ignoring or dismissing employee feedback or concerns. Failure to address complaints or resolve conflicts in a timely manner. Workplace Conditions: Outdated or inadequate tools/resources to perform job duties....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Senior Associate in Bangalore / Bengaluru
Contractual
Operations Support Department
Overall Rating
Category Ratings
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Skill development
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Work satisfaction
Company culture
Work-life balance
Likes
Job security
- Job security - Excellent
- Work-life balance - Excellent
Dislikes
No benefits like family insurance &meal
- Promotions - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Bangalore / Bengaluru
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Uts good but no value for hard work
- Work satisfaction - Good
Dislikes
No recognition
Work Details
Ok
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Other Msi Services Reviews
Senior Process Associate in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
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Likes
Good environment, working culture, friendly
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to dislike, All well and good , it's an awesome place to work with..
Work Details
Work policy: Monthly twice, but upon requests WFH will be allowed
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves International Travel.
Business Analyst in Bangalore / Bengaluru
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
Working environment, appraisal & bonus.
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Work life balance
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Business Analyst in Bangalore / Bengaluru
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Likes
Always welcome new initiative and technology development.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Full time office, less leave benefits.
Work Details
Work days: Monday to Friday
Work related travel: This is a desk job.
Business Analyst in Bangalore / Bengaluru
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good management
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Nothing much to dislike
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Order Management Process Associate in Bangalore / Bengaluru
Full Time
Procurement & Purchase Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Order Management Associate in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Assistant Accounts Receivable Manager in Bangalore / Bengaluru
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security and companies core values.
- Salary - Good
- Job security - Excellent
- Company culture - Good
Dislikes
Unwillingness of the tenured manager to delegate authority. Bottleneck
- Skill development - Poor
Order Management Associate in Bangalore / Bengaluru
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
1. Assured job security 2. Timely salary and bonuses 3. Quarterly outings 4. Infrastructure
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
1. Stressful work environment 2. Not flexible with timings, night shift 3. Training related to work is insufficient 4. Should do multiple roles other than processing orders 5. Complicated procedure of order process
Work Details
Work days: Monday to Friday
Business Analyst in Bangalore / Bengaluru
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
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Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good Bonus, apreasal and office environment
- Salary - Good
- Job security - Good
- Promotions - Excellent
Dislikes
No work from home flexibility
- Skill development - Bad
- Work satisfaction - Poor
Sales Associate in Bangalore / Bengaluru
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
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Skill development
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Likes
Nothing, literally nothing. This is the only worst organisation I have ever worked so far in my 10 years experience I carry.
Dislikes
The management. The management has no work apart from involving in the employee personal life. They give a damn about the employees… even if you in dieing situation they need you to report to work. If not they’d blackmail you that they will Remove you from the job. Even when the parents are sick they give a damn No facilities..transport is pathetic.. No proper cafeteria. Dirty environment. Worst than school… like u need permission to even go to loo Thts how worst it is… And the best part is the stupid managers are the only one who’s posted reviews on the company website and not employees.. Trust me if you even work with MSI you will end up going in depression or kill yourself....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
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- HQ - Orange, CA, India
- IT Services & Consulting
- 501-1k Employees (India)
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Msi Services Reviews by Designations
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 2 Msi Services reviews submitted by Msi Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Msi Services is the right company for you. ... Read more- Home >
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