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Mphasis
Comparebased on 8.3k Reviews
Video summary
Filter reviews by Mphasis Senior Customer Service Officer Reviews
Rating distribution
Category Ratings
Work-life balance
Salary
Skill development
Company culture
Work satisfaction
Job security
Promotions
What employees say about Mphasis?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
60% employees reported
Flexible timing
80% employees reported
Within city
50% employees reported
View more detailed insights
Gender based rating
Rated by Women
3 reviews
Rated by Men
4 reviews
Jobseekers also viewed
8 reviews found
Senior Customer Service Officer in Pune
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There should be activities, RandR once a week.
Dislikes
No appraisal for last 3-4years. No promotions
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
Senior Customer Service Officer in Mangaluru
Full Time
Subject / Specialization Teacher Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Safety and security
- Job security - Good
Dislikes
Work culture Poor pay No incentives Low key with the associates by authorities
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work policy: Due to covid condition, it was hybrid system
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Customer Service Officer in Bangalore Rural
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Wonderful place to work
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Balanced
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Customer Service Officer in Noida
Bpi Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good future
- Salary - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Work life balance
Work Details
Work days: Monday to Saturday (Flexible Timings)
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Senior Customer Service Officer in Kalyan / Dombivli
SCM & Logistics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Its excellent company
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
No
Work Details
Exciting
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Customer Service Officer in Bangalore / Bengaluru
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Super
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Nothing
Work Details
Exciting
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Customer Service Officer in Pune
Full Time
Voice / Blended Department
Overall Rating
Senior Customer Service Officer in Mangaluru
Full Time
Voice / Blended Department
Overall Rating
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Team Lead in Bangalore / Bengaluru
Full Time
IT Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
So much work pressure. Short deadline for huge tasks, no proper preparation to begin before taking up new project. Forget about work life balance
- Skill development - Bad
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Analyst in Pune
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I got good colleagues who are friendly and always ready to help.
- Promotions - Good
Dislikes
They hired me saying it's hybrid module but since you are new you will have to work from office for 3 months. Then once i joined, they asked me to work from office for 6 months. Now i completed 6 months, they are saying they will not allow hybrid module at all. Fake promises was made while hiring.
- Skill development - Poor
- Work satisfaction - Poor
- Company culture - Poor
Team Lead in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Worst management in PM project and also so called manager is there and he is very rude guy and the worst work culture is exist in that particular project. He is the manager of LOB called maintenance team..if anyone wants to join that particular project, please don’t go
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Hyderabad / Secunderabad
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Some opportunities are great from career & growth perspective, it depends on the account.
Dislikes
No support from management Poor appraisals / no compensation growth
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Bangalore / Bengaluru
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Poor
- Job security - Poor
- Promotions - Poor
Overall Rating
Customer Service Executive in Bangalore / Bengaluru
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Non
Dislikes
Worst decision to work with this horrible company... Please dnt plan to work here, personal experience
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer Care Executive in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Customer Service Executive in Hyderabad / Secunderabad
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good environment,good skill, promotion
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Na
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Senior Analyst in Pune
Full Time
Investment Banking, Private Equity & VC Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
All is good
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Service Officer in Pune
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Other Mphasis Reviews
Software Engineer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work satisfaction
Company culture
Work-life balance
Likes
As a fresher you get exposed to project work and actual hands on really well.
Dislikes
No Promotion. No Hikes. No Appraisal. No Appreciation. Overworked. Micro management. Work life balance is obviously bad. Managers are stuck to their roles for far too long and stagnate the growth of other new members early in their career. They only have appreciation for you and your work when they want you to work more. WFO is implemented very strictly. Extended work hours.
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Module Lead in Hyderabad / Secunderabad
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The team is friendly and event activities has recently started in Hyd location. The office looks good
Dislikes
promotions Manager support Lack of clarity what employees are doing in project by Managers. No recognition. Managers have to recognize the effort of employees. Existing employees under paid and new joiners are getting good hikes
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Bpo Data Entry Operator in Bangalore / Bengaluru
Full Time
Back Office executive Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's a golden opportunity to work with mphasis limited company and I have worked 5 years in mphasis limited company only good experience 👍
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Now a days they not allow to do work from home ,if the people who are working good and well also they will not allow to do work from home that's why I quit my job ☺️...... In future if u got a opportunity I will not at all miss that one 👍
Work Details
Work policy: other
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Associate Underwriter in Pune
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
work environment is peaceful no work pressure at all. Seniors are very friendly to their subordinates. Overall skill development and job security is there
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Night shift may be frustrated sometimes.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Executive in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
"I like Mphasis for its innovative approach to technology and client-centric solutions. The work culture is collaborative, and there are plenty of opportunities for learning and career growth. Additionally, the company’s focus on digital transformation keeps the work dynamic and engaging."
- Skill development - Good
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
"Sometimes, project allocation can be challenging, and certain processes feel slow. But overall, the company is always working on improvements."
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Sr TPO in Pune
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance, skill development, working environment, Working culture, employee engagement, Security and confidentiality, IT help desk.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislike
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Delivery Module Lead in Thane
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Colleague is good.
Dislikes
No salary hikes from past 5 years. No promotions. If you ask, they will tell you that please change company. We are in loss. Others companies are firing their employees. But, we are not.
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
IT Service Manager in Mumbai
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing. I didn't get opportunities to utilise my expertise and experience because of dirty politics environment and team.
Dislikes
I was sitting at the client location TATA AIA and there was very political and favouritism and you have to work 24x7.
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Software Engineer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Learning is somewhat we can say is Good
Dislikes
No Projects at all, Don't join , as a fresher they spoiled my career without giving any projects for 3 years , it was Horrible
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Associate Software Engineer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The company didn't gave any chance to think any good about this company.
Dislikes
Their main intension is to kick the freshers out of their company. Playing with the emotions of many freshers.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
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Mphasis Reviews by Designations
- Mphasis Software Engineer Reviews
- Mphasis Associate Software Engineer Reviews
- Mphasis Transaction Processing Officer Reviews
- Mphasis Senior Software Engineer Reviews
- Mphasis Module Lead Reviews
- Mphasis Senior Transaction Processing Officer Reviews
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- Mphasis Delivery Module Lead Reviews
- Mphasis Software Developer Reviews
- Mphasis Project Lead Reviews
- Mphasis Softwaretest Engineer Reviews
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 8 Mphasis reviews submitted by Mphasis employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Mphasis is the right company for you. 60% of employees reported the workin...g days at Mphasis as Rotational Shift. 80% employees reported the work timings at Mphasis as Flexible timing. Read more- Home >
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