Mphasis Customer Support Associate Reviews

Likes

Work culture and work life balance was good

Dislikes

Though it's everywhere but I would say increment is quite not good which they need to improve for betterment of the employees.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Worst management in PM project and also so called manager is there and he is very rude guy and the worst work culture is exist in that particular project. He is the manager of LOB called maintenance team..if anyone wants to join that particular project, please don’t go

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

There is nothing to like about Mphasis

Dislikes

Work Culture is really bad Full of office politics No ethics Colleage like treatment No appreciation for your work

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Some opportunities are great from career & growth perspective, it depends on the account.

Dislikes

No support from management Poor appraisals / no compensation growth

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Mphasis is a great platform for fresher to work

Dislikes

Don’t allow employees to do work from home and also the company is not even providing any increment or promotion

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Everything

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Dislikes

Dislikes

Likes

Work life balance is good

Dislikes

No yearly salary increment. People are eligible for salary increment after 3 years and that too very nominal 4 or 5 percent hike.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

As a fresher you get exposed to project work and actual hands on really well.

Dislikes

No Promotion. No Hikes. No Appraisal. No Appreciation. Overworked. Micro management. Work life balance is obviously bad. Managers are stuck to their roles for far too long and stagnate the growth of other new members early in their career. They only have appreciation for you and your work when they want you to work more. WFO is implemented very strictly. Extended work hours.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The team is friendly and event activities has recently started in Hyd location. The office looks good

Dislikes

promotions Manager support Lack of clarity what employees are doing in project by Managers. No recognition. Managers have to recognize the effort of employees. Existing employees under paid and new joiners are getting good hikes

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It's a golden opportunity to work with mphasis limited company and I have worked 5 years in mphasis limited company only good experience 👍

Dislikes

Now a days they not allow to do work from home ,if the people who are working good and well also they will not allow to do work from home that's why I quit my job ☺️...... In future if u got a opportunity I will not at all miss that one 👍

Work Details

Work policy: other

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

work environment is peaceful no work pressure at all. Seniors are very friendly to their subordinates. Overall skill development and job security is there

Dislikes

Night shift may be frustrated sometimes.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

"I like Mphasis for its innovative approach to technology and client-centric solutions. The work culture is collaborative, and there are plenty of opportunities for learning and career growth. Additionally, the company’s focus on digital transformation keeps the work dynamic and engaging."

Dislikes

"Sometimes, project allocation can be challenging, and certain processes feel slow. But overall, the company is always working on improvements."

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Work life balance, skill development, working environment, Working culture, employee engagement, Security and confidentiality, IT help desk.

Dislikes

No dislike

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Colleague is good.

Dislikes

No salary hikes from past 5 years. No promotions. If you ask, they will tell you that please change company. We are in loss. Others companies are firing their employees. But, we are not.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.