Mphasis Customer Service Executive Pune Reviews

Likes

Nothing

Dislikes

The company is not employe Centris They treat us like donkey

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

There is so much intolerance on the floor... No matter how did you hard work if you have good relationship with manager then you will be appreciated....No appraisal only 5% hike...

Dislikes

Teammates are the only thing I like in this company..

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Working with Mphasis was a great experience.Overall work atmosphere was very good. People are very approachable.Many opportunities to grow ,as I was not interested in any growth did not opt for it, however I did get many such opportunities. I have seen people starting as an agent and gradually reaching the level of operation s Manager and Process Head. Timely trainings are given .,which help you to be in line with your client, also the appraisals motivate you to give your best. Everything very professional yet very approachable. I have taken my retirement from this company .Post retirement procedures were also very smooth and without any hazards. I am proud to be an Mphasian and if given a chance would love to again work for Mphasis....Read More

Work Details

My job was slightly different from others I was the only person handling the disputes.It was very challenging job.I had to look after the billing disputes, where people use to be frustrated about their dues. I enjoyed sorting these cases.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Dislikes