Mphasis Reviews by 6 Employees

What employees say about Mphasis?

Insights from employee reviews on AmbitionBox

Workplace insights

Flexible timing

75% employees reported

Within city

75% employees reported

View more detailed insights

Gender based rating

4.1

Rated by Women

4 reviews

5.0

Rated by Men

2 reviews

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6 reviews found

Sort by: Popular

Customer Service Associate in Pune

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Jun 2023

Likes

Good work environment.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike...

Customer Service Associate in Pune

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

2.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Apr 2022

Likes

I like about the company is job security.

Skill development - Good
Job security - Good
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

Sorry, there is no such I wish to share

Salary - Poor
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Pune

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Apr 2022

Likes

Good bad and wonderfull

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Happy with the work which I have done

Work Details

Yeppo

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Pune

Business Process Outsourcing Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Apr 2021

Likes

Company policies are good.

Dislikes

Everything. There is lot of partiality and politics. The management doesn't address our issue and is non transparent. No trainings and support. Managers are also not supportive as they follow protocols which are useless and pointless.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

The job is quit interesting! However, workload is soo much. I struggled a lot in the beginning as there was no such good training and support. I learnt everything on the job. Not promoted even performance was very good related to others.

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Service Associate in Pune

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 21 Feb 2019

Likes

Job security - Good
Work-life balance - Good

Dislikes

Salary - Poor
Promotions - Poor

Customer Service Associate in Pune

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 May 2019

Likes

Now no more with company bcus abushakir has expired he is no more in the world r.i.p

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Expired

Work Details

Grt

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Return to all reviews

Top trending discussions

View All

I have been terminated in a day without any prior Notice what should I do ?

Will this recent termination effect my future career? So I have worked with this company its not even been 6 months they terminated me just before completing my probation period 2 days left for my probation to complete they terminated me before that immediately, will I get a relieving letter ? What should I do ? If I dont get relieving letter can I join other companies without relieving letter ? Should I ask them ?

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Mphasis Pune Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Mphasis reviews submitted by Mphasis employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Mphasis is the right company for you. 75% employees reported th...Read more

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Mphasis Customer Service Associate Pune Reviews

Mphasis Customer Service Associate Pune Reviews

What employees say about Mphasis?

Workplace insights

Flexible timing

Within city

Gender based rating

Rated by Women

Rated by Men

6 reviews found

Tell us how to improve this page.

Mphasis Pune Reviews by Designations