MMC Infotech Services Customer Service Executive Reviews
based on 25 reviews
Updated 19 Nov, 2024
Overall Rating
3.7/5
How AmbitionBox ratings work?
Category Ratings
4.0
Job Security
3.8
Skill development
3.4
Work Satisfaction
3.2
Company culture
3.1
Work-Life balance
2.1
Salary & Benefits
2.0
Promotions/Appraisal
MMC Infotech Services is rated
3.7 out of 5 stars on
AmbitionBox, based on 25 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
MMC Infotech Services is rated
3.7 out of 5 stars on
AmbitionBox, based on 25 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in MMC Infotech Services Customer Service Executive Reviews
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25 reviews found
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Popular
Customer Service Executive in
Chennai
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 Oct 2018
Likes
It was really a good experience... very well in training. Good in approch, good in securitits, candidates and good in all..
But the think I was unsatisfied is salary package... other than all is good...
Dislikes
Nothing to say
Work Details
Not bad okay
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Chennai
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 19 Nov 2024
Likes
Friendly circumstances, learning new things efficientlyl
Dislikes
No appraisels and incentives, lots of work load, pressures
I'm really satisfied with this company , I have learned lot of things over here.
Dislikes
Due to covid employees benefit is very less
Work Details
I got a chance to worked in multiple teams, overall good experience.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Chennai
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 07 Jan 2022
Likes
Knowledge about banking
Dislikes
No career growth, salary was too low, no work life balance, no leaves, heavy work, rude behaviour of manager
Work Details
No so good
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Pattinapakam
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 21 May 2021
Likes
They gave only 10000 as monthly..6 months agreement you have to handover the certificate Post completion of 6 months they gave certificate..work culture is very bad..company policies are very bad they didn't care about employees..worst management they forced employees to work 13 hours a Day..no proper cafeteria..nothing will there..
Dislikes
Nothing simply waste..they didn't gave relieving letter if you came early with in the 1 year waste of time to work.
Work Details
Only health problems came after joining
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
santhome,chennai
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 16 Sep 2021
Likes
job seurity is there based on team,work culture is also good but not that much and company policies are also now changed, that is not good
Dislikes
job training is not there for most of the teams.salary is not sufficient compared to work,no apparisals even 2 years also completed in work but have to learn lot about banking terminolgies
Work Details
I am worked as a tele service executive.my nature of job is to make calls to existing standared charted customers and to get the feedback about the service provided by the bank
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Chennai
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 10 May 2019
Likes
It is best experience working in MMC infotech.It is Banking process,more informative about bank operations.Secure Job but salary was low
Dislikes
The work pressure is very high. Sometimes,I have to work 10 hours in a day.
Work Details
It is a Non Voice process.I want to resolve the customer queries.
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Pattinambakkam
Customer Service Executive Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Nov 2022
Likes
Best place for career development.
Dislikes
Working in weekend.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Executive in
Chennai
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 03 Dec 2020
Likes
I joined as a fresher in mmc Infotech they given me the best basement for my carrier for an year I worked with but now I need to resign my job for my higher studies so after finishing my post-graduation I would like to join with them
Friendly atmosphere is the best thing we could see over there
And I need to say this that the peer Mohamed sir he was an inspiration for me
Dislikes
I can't able to say any dislike bcoz it was as that of my family I miss them all
Work Details
Management was so helpful especially my TL Mr damodaran sir
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 30 Mar 2020
Likes
Very friendly employees.
Dislikes
Environmenta is good. But have to develop technologies
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Chennai
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 Nov 2019
Likes
MMC Infotech you can learn about how to speak with corporate customer and draft Email to customer.
Dislikes
Dress code is sad
Work Details
I respond to Bank customer's mail and query.. Its fun working in E-mail Support
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Chennai
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Jun 2021
Likes
Everything was perfect and friendly atmosphere.
Dislikes
Nothing to tell
Work Details
I was so much interested and happy to work at MMC infotech
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Executive in
Chennai
Banking Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 23 Mar 2019
Likes
Working Environment and we can able to communicate to Manager directly incase of any issues at work.
Dislikes
Salary is the main issue for experienced canditates
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Executive in
Chennai
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 29 Sep 2019
Likes
Friends
Dislikes
Everything
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Employer’s Response
Dear Sir/Madam,
Thank you for sharing your feedback, we note your discontentment and your unhappiness. We would be glad to address your concerns. We would request you to kindly approach the HR Team's redressal cell by calling us at 9840940464 or mail us at Ashwin@mmcinfotech.com.
Regards
MMC Team
People also ask about MMC Infotech Services's Customer Service Executives
How is MMC Infotech Services to work for?
MMC Infotech Services is rated 3.7 out of 5, based on 25 reviews by employees on AmbitionBox.
MMC Infotech Services is known for Job Security which is rated at the top and given a rating of 4.0. However, Career growth is rated the lowest at 2.0 and can be improved. To know first hand how it is like to work at MMC Infotech Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at MMC Infotech Services?
According to AmbitionBox ratings, MMC Infotech Services employees rate its salary and benefits as 2.1 out of 5. You can know more about MMC Infotech Services Salaries at AmbitionBox
How is the work culture at MMC Infotech Services?
Work culture is rated 3.2 at MMC Infotech Services by 25 employees. While job security is rated 4.0 and work-life balance is rated 3.1 at MMC Infotech Services. Read detailed reviews by employees of MMC Infotech Services on AmbitionBox.
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