Marks & Spencer Customer Service Executive Reviews
based on 23 reviews
Updated 2 Sep, 2024
Overall Rating
4.6/5
How AmbitionBox ratings work?
Category Ratings
4.5
Job Security
4.5
Company culture
4.3
Work Satisfaction
4.2
Work-Life balance
4.0
Salary & Benefits
3.9
Promotions/Appraisal
3.8
Skill development
Marks & Spencer is rated
4.6 out of 5 stars on
AmbitionBox, based on 23 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Marks & Spencer is rated
4.6 out of 5 stars on
AmbitionBox, based on 23 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Marks & Spencer Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Work culture is very good as compared to other brand .
Dislikes
Management
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Mumbai Suburban
Full Time
·
Retail Sales Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Sep 2021
Likes
It was great experience with mixed feelings
Dislikes
I'm sorry but I cannot give negative feedback about any organisation cos it's the place where I have learned and earned,not only me but anyone has no authority to speak wrong or negative bout there workplace where they worked earlier,Thanks
Work Details
Good
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
New Delhi
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Dec 2023
Likes
Two week off
Dislikes
Rateing system and without encrese salary work on early.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 02 Sep 2024
Likes
Hello thanks q fr asking feedback
So we r not getting leaves this year I haven not got single pl so what is the used of showing leaves yearly 20 pl I have 75 pl in that some of them going to expiry in this Dec... and this 13week single week off we r ok to work 14 week single weekoff but it's going more then 13 week fr small thing we r getting single week off this is not good we can't plan r next week weekoff to go some where this week we have plan in r family but visit is there on satday getting single weekoff.... and salary increment is not good only we r getting 800 in yearly increment ...we r missing bonus it should me in yearly....so pls humble request if pl r not managing to give pls give proper weekoff that is fine it not single weekoff again again..... what is the yous of 75 pl and we r not getting leave planer sheet antill each individual go and ask fr planer ...... sorry msg is long r you got hurt but this is the true showing one but not given.........thank q...Read More
Dislikes
Weekoff and leave planer salary
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mohali
Fashion & Accessories Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Oct 2022
Likes
good platform for girls in retail sector.
Dislikes
nothing
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Executive in
New Delhi
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Apr 2021
Likes
Its a completely professional platform for work i always feel secure when i was working in mns. Management is always helpful.
Dislikes
Sometimes few things are there which is not right according to our thoughts which we really want to change but management always neglect those things.
Work Details
I always enjoyed working in mns. Atmosphere of store is completely professional and co-staff and management is really helpful i worked 3.5 over there and bcz of some injury i had to left but if i get a chance to join mns again i would be greatfull.
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
New Delhi
Enterprise & B2B Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Feb 2020
Likes
Good
Dislikes
Good
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Executive
Beauty & Personal Care Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Sep 2019
Likes
Appraisal this year not satisfied otherwise iam happy to work with M&s,I love job
Dislikes
Appraisal
Work Details
I love m&s
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Bangalore / Bengaluru
Men's wear Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 12 Apr 2019
Likes
I can learn so many things great place to work marks and Spencer
Dislikes
Nothing
Work Details
It's very good
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
New Delhi
Women's wear/CSE Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 08 Jun 2019
Likes
They give you good salary. And I never seen in my retail career that there is no other company provide you 2 off in a week.
Dislikes
Nothing except personal issue.
Work Details
There is no particular fix task for staff.
That's the best part. There is lots of things to learn from there. Multitasking challenges for employee.
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Employee Benefits
Ji
Customer Service Executive in
Gurgaon / Gurugram
noida ww Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 14 Oct 2018
Likes
growth learning
Dislikes
training not good career growth..
work environment
People also ask about Marks & Spencer's Customer Service Executives
How is Marks & Spencer to work for?
Marks & Spencer is rated 4.6 out of 5, based on 23 reviews by employees on AmbitionBox.
Marks & Spencer is known for Job Security which is rated at the top and given a rating of 4.5. However, Skill development is rated the lowest at 3.8 and can be improved. To know first hand how it is like to work at Marks & Spencer read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Marks & Spencer?
According to AmbitionBox ratings, Marks & Spencer employees rate its salary and benefits as 4.0 out of 5. You can know more about Marks & Spencer Salaries at AmbitionBox
How is the work culture at Marks & Spencer?
Work culture is rated 4.5 at Marks & Spencer by 23 employees. While job security is rated 4.5 and work-life balance is rated 4.2 at Marks & Spencer. Read detailed reviews by employees of Marks & Spencer on AmbitionBox.
Tell us how to improve this page.
Marks & Spencer Customer Service Executive Reviews by Locations