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LCS

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3.1

based on 15 Reviews

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LCS Customer Success, Service & Operations Department Vadodara Reviews

Updated 11 Oct, 2023

Overall Rating

3.0/5

based on 2 reviews

Rating distribution

0 (0%)

2 (100.0%)

0 (0%)

Category Ratings

3.0

Skill development

2.7

Job security

2.1

Company culture

2.0

Work satisfaction

1.6

Salary

1.6

Promotions

1.4

Work-life balance

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2 reviews found

Sort by: Popular

Control Room Operator in Vadodara

Full Time

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 11 Oct 2023

Likes

Working in morning shift which was only about 7 hours. Though had to stay sometimes for 1 or 2 hours due to meetings.

Job security - Good

Dislikes

Pretty much everything. Late salaries, no appraisals and even if they do, they make mistakes saying "your increment wasn't so and so percentage, it was less than that". You have no idea what your shift will be the next day only untill 8 pm in the evening of the current day, you'll be able to see whether it is your morning shift, evening shift, night shift or week off. Sometimes week off takes 15 days of gap. And also you have to work for 12hrs a day for as long as the other reliever has taken leaves. You can't take emergency leaves even if there is an actual emergency unless you are at higher I've worked for 1 year and 4 months but it took them 1 year and 3 months for my appraisal which was also shady. Because, I didn't receive the salary amount as per my new appraisal. (Also when I raised this concern to their accounts team they simply hushed up the matter saying "your increment was not 19 percent but 9." And I got to know about this after 2 months of receiving my appraisal letter. This workplace is too bad for new comers, even though I had worked for more than a year, thay didn't gave me any kind of appraisal which they promised they'll give after 6 months of joining. Out of the frustration I quit the job. And so did many other new comers....Read More

Salary - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Operations Executive in Vadodara

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 20 Mar 2023

Likes

Learning

Dislikes

Management, no incentives, no work life balance

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

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Career Growth

1w (edited)

a transformation expert phd corporate strategy professional

What are the biggest lessons you have learned in the corporate world?

_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.

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AmbitionBox has 2 LCS reviews submitted by LCS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if LCS is the right company for you.

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LCS Salaries in Customer Success, Service & Operations Department in Vadodara

Assistant Manager Operations 2 salaries	₹2.8 L/yr - ₹4.5 L/yr
Senior Executive 1 salary	₹3 L/yr - ₹3 L/yr
Assistant Manager O&M 1 salary	₹5 L/yr - ₹5 L/yr
Control Room Incharge 1 salary	₹2.8 L/yr - ₹2.8 L/yr
Senior Data Entry Executive 1 salary	₹2.5 L/yr - ₹2.5 L/yr