Kotak Mahindra Bank Assistant Manager Customer Service Reviews
based on 2 reviews
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 29 Oct, 2018
Overall Rating
1.1/5
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Category Ratings
4.0
Job security
4.0
Skill development
1.1
Company culture
1.1
Salary
1.1
Work-life balance
1.1
Promotions
1.1
Work satisfaction
Kotak Mahindra Bank is rated
1.1 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Kotak Mahindra Bank is rated
1.1 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
Assistant Manager Customer Service in
Vadodara
Full Time
·
Retail Assets Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
4.0
Skill development
4.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 04 Feb 2022
Likes
I would say they are always having issues with budget no salary hike extra work given everyday I don't know they have policy to promote through IJP but disaster is they promote anyone without interview thier priority is only to save money for an example my reporting manager has nothing to do with work he only likes zoom meeting and cross sell where he is heading retai assets customer service devision he was not having email etiquette he doesn't know how to speak English only thing he knew is to polish upper management...Read More
Skill development - Good
Job security - Good
Dislikes
Low salary
Poor Management
No employee benefits
They hire professional to do labour jobs
NPS is the biggest task to achieve when process is longer manegement expect us to score 100 every month specially when u work/ handle location single handedly
Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
No work life balance
Long working hours
No helping hand
Manager without knowledge
Work pressure
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Assistant Manager Customer Service in
Moradabad
Liability Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 29 Oct 2018
Likes
Excellent
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Super
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Product Manager in
Mumbai
Full Time
·
Business Intelligence & Analytics Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 07 Jan 2025
Likes
Good learning experience
Great working culture
Understanding senior management
Job security - Excellent
Work satisfaction - Good
Work-life balance - Good
Dislikes
Not enough growth opportunities
Slow paced
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Junior Associate in
Ranchi
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
5.0
Skill development
1.0
Job security
2.0
Promotions
4.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 06 Jan 2025
Likes
Kotak Mahindra Bank offers opportunities for career development and skill enhancement.
Exposure to a variety of financial products and services enhances knowledge and expertise in the banking and finance sector.
Skill development - Excellent
Work satisfaction - Good
Work-life balance - Good
Dislikes
Salary of freshers is less.
Salary - Poor
Job security - Bad
Promotions - Poor
Work Details
Work policy:
2 days/week from office
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Deputy Manager in
Bangalore / Bengaluru
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
5.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 05 Jan 2025
Likes
I like here hr policies and procedure and also work culture. I had got here promotion managers and management I very helpful.
Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Presently I am working in home loan department, I am not satisfied in this department
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Deputy Manager in
Mumbai
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 12 Dec 2024
Likes
Less ppl more work. But it also depends on the manager... If he/she is working there since longggg time... Then that scenario is goin to occur that they will try to get all the things (including work of other teams) by you
Still be expecting your productivity should not be hampered.
Dislikes
Less ppl more work
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Deputy Manager in
New Delhi
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
2.0
Skill development
4.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 11 Dec 2024
Likes
Only the job security which I like but the work life balance and the work culture is becoming worst post the change in the management.
Job security - Good
Dislikes
Lots of work pressure and the managers keep on shouting in the lobby area and management keep on pressurising for sales everyday morning afternoon evening we are engaged in concall with the seniors which impacts our personal life too .
Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Deputy Manager in
Hyderabad / Secunderabad
Full Time
·
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
3.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 22 Nov 2024
Likes
Worst Company ever I worked ! Company culture is Worst They will Force to Use your own money, if your Target is not Achieved people are there using their own money month and Month, I have seen these Shit things .
Dislikes
Nothing is good there ! Everything is Worst than Worst, I can say I have waste my tenure there .
Salary - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Deputy Manager Operations in
Mumbai
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
3.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 19 Nov 2024
Likes
Salary, if you are a good negotiator.
Dislikes
It is a good place for those who came as avp and above. On ground level there is no work life balance and job securities. The main problem is about the culture, so many conference call happens where only limited time employees get for their work. Imbalance professionalism.
Salary - Poor
Job security - Bad
Promotions - Bad
Company culture - Bad
Work-life balance - Bad
Product Manager in
Mumbai
Full Time
·
Global Transaction Services Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 12 Nov 2024
Likes
Pay hike
Dislikes
The organisation is just using new new talent and laying them off post using them. No long term thought process. Very bureaucratic culture.
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Junior Associate in
Thane
Full Time
·
Junior associate Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 12 Nov 2024
Likes
62% of Kotak Mahindra Bank employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Kotak Mahindra Bank 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Some say there is no work-life balance, and that employees work long hours, including on holidays
Salary: Some say that salaries are low
Management: Some say that management is bad and that rules are not followed
Company politics: Some say that company politics and policies are an issue
Targets: Some say that targets arehigh, but the services are not good
Working culture: Some say that the working culture is not good...Read More
Junior Associate in
New Delhi
Full Time
·
Administration Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 08 Nov 2024
Likes
Work in kotak Mahindra Bank feeling good and employee are so supportive work culture is very good at Kotak Mahindra Bank the uper managem
Job security - Good
Company culture - Good
Dislikes
Upper level of management is biased towards somethings not able to understand the junior postion situation
Promotions - Poor
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Other Kotak Mahindra Bank Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Working Capital Relationship Manager in
Kolkata
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
2.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 22 Jan 2025
Likes
Nothing except good quality words and promises during hiring.
Good infrastucture.
Dislikes
They have horrible management who are not capable of doing anything and just flowery words and words while hiring. They can be great speakers for motivation and when it comes to closing a deal they will start shifting blame on others when deal is not successful.
There is nothing called work life balance even on all Saturdays and on month end Sundays also they will call just because the target of team is not met or target of region is not met or target of zone is not met whatever it is you have to come. Toxic work culture.
No recognition even if you have done well, just a thumbs up in WhatsApp group with a promise that they have your name in mind for promotion which will go on for year after year.
Kolkata WC team under SC is one such example whose fake flowery words and discrimination is one such example. Even while I was in hospital for 3 days, on 2nd day he was indirectly asking how much shall i disburse instead of asking for well being.
Be ready for gaalis and uncivilized words if you want to join.
A total chaotic company with no sense of work life balance, no company culture, no area for skill development . Only work with no expectations of any growth.
No wonder they have such high attrition rate (one of the highest in the sector)...Read More
Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Credit Manager in
Jaipur
Full Time
·
Lending Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 22 Jan 2025
Likes
There aren't many pros to talk about
Dislikes
Petty politics, biases towards certain employees, pathetic work culture and work life, no opportunities to advance regardless of how hard you work, negligent HR are just some. I would suggest to avoid at least in the tier 3 cities.
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Branch Manager in
Bhubaneswar
Full Time
·
BD / Pre Sales Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
3.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 20 Jan 2025
Likes
Culture and clarity is worst in industry
Dislikes
Most unprofessional organisation to work. A pure proprietorship firm with zero work life balance.
Skill development - Bad
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Service Delivery Officer in
New Delhi
Full Time
·
Service Delivery Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 19 Jan 2025
Likes
Not like kotak mahindra bank branch culture I am working last four year same branch but present time very worst experience in last 8 month no team work in this branch manager behavior just like a janvar and branch operation mager lady dufer no action no ream work magement
Dislikes
I am working last four year in kitak mahedra bank my brother and mother rip my magement knows all situation in my family I am tring transfer in my home town but no response from hr side and no support for branch manager and operations manager there than dis like this bank culture I am resign
Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Manager in
Hyderabad / Secunderabad
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 18 Jan 2025
Likes
Worst Bank.. I strongly Recommend don't join..
Dislikes
Everything is worst.. not a good service process.. no timings.. late night working.. even holidays also should work.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Deputy Area Manager in
Muzaffarpur
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 15 Jan 2025
Likes
Coluge are very supportive and in good nature Growth is depending on your working Working model Hybrid
Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Little bit more pressure on Non banking day No Holiday in Saturday if you are working in collection department as i am working in the same so feel very sad apart from this all things good
Work Details
Work policy:
2 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Manager in
Jaipur
Full Time
·
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
2.0
Company culture
4.0
Work-life balance
posted on 14 Jan 2025
Likes
culture is good from company side. Working process is good for senp income consider for higher side. also good for lazy and shameless employees those are not like overload work, spend time accordingly. also flexible time.
Job security - Good
Work-life balance - Good
Dislikes
Lot of Vintages seniors there above 5 years old also 8 to 10 years old. Those are treat company and employees according. Lengthy work process take lot of time closed the cases. No tat meters even though customer salaried and senp. Minimal staff in opps take more time for disbursal not separate team for all products. Very very bad for HL customers not given registry time with confidential. toxic lazy work culture. Support system zero....Read More
Skill development - Poor
Company culture - Poor
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Management Staff in
Gurgaon / Gurugram
Full Time
·
Treasury & Forex Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 12 Jan 2025
Likes
Nothing to like. No support to juniors. One of the example kamia sharma in forex dpt gurgaon is completely bias for her one pet junior staff. She do not support other team members and speaks in harsh manner. Seniors also takes no action against her.
Dislikes
Manager kamia sharma on top is the deslike
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Private Banker in
Pune
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
2.0
Skill development
3.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 12 Jan 2025
Likes
They started ola uber facility but after some time this will increase time for booking ola Uber facility which is not good.
Dislikes
Lengthy process, every process they required approval, there is no technical and faster process available. For small small request we required to raised service request through branch like form 15 g/h, address change, passbook apply if customer not using online things so he or she have to visit branch only, current acc fixed depositwe can not break online customer have to visit branch so business will impact...Read More
Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Area Sales Manager in
Bangalore / Bengaluru
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
3.0
Skill development
5.0
Job security
5.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 08 Jan 2025
Likes
Good Bank good hr policies and employees centric bank really Learnt alot here hatsoff on few things for employees
Job security - Excellent
Promotions - Excellent
Company culture - Good
Work-life balance - Good
Dislikes
Salary hikes and office politics line managers not think about team members or not fight for team members saw self intrest only
People also ask about Kotak Mahindra Bank's Assistant Manager Customer Services
How is Kotak Mahindra Bank to work for?
Kotak Mahindra Bank is rated 1.1 out of 5, based on 2 reviews by employees on AmbitionBox.
Kotak Mahindra Bank is known for Job security which is rated at the top and given a rating of 4.0. However, Company culture is rated the lowest at 1.1 and can be improved. To know first hand how it is like to work at Kotak Mahindra Bank read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Kotak Mahindra Bank?
According to AmbitionBox ratings, Kotak Mahindra Bank employees rate its salary and benefits as 1.1 out of 5. You can know more about Kotak Mahindra Bank Salaries at AmbitionBox
How is the work culture at Kotak Mahindra Bank?
Work culture is rated 1.1 at Kotak Mahindra Bank by 2 employees. While job security is rated 4.0 and work-life balance is rated 1.1 at Kotak Mahindra Bank. Read detailed reviews by employees of Kotak Mahindra Bank on AmbitionBox.