KocharTech is rated
3.6 out of 5 stars on
AmbitionBox, based on 90 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
KocharTech is rated
3.6 out of 5 stars on
AmbitionBox, based on 90 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in KocharTech Customer Support Executive Reviews
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90 reviews found
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Popular
Customer Support Executive in
Amritsar
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 May 2022
Likes
Everything is good but kochar heart is not bold for employees
Dislikes
There is problem with less salary and Some senior are polite other wise Staff is trying to oversmart because team leader think that they are CEO of company.
Work Details
Overall okay
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Amritsar
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 26 Sep 2024
Likes
Yes
Dislikes
I think that they need to priority his experience agent not a fresher because i am working with the company for last 10 month and after the ram down of the process they move agent some other process , we are selected for the process but after that they asked batch is full because previously we have already assign a fresher
Work Details
Work policy:
You can do work for home for all the time
Customer Support Executive in
Amritsar (working remotely)
Full Time
·
Customer Success, Service & Operations - Other Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 04 Aug 2024
Likes
Good and helping staff ... average salary
Dislikes
Sometimes my working 8 hours were completed on the Software... but when I used to ask my night shift TL ... he said that it's pending... so do not logout now... wait for my update..
Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Nov 2024
Likes
Nothing
Dislikes
Process management hni apb
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Kolkata
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 17 Oct 2024
Likes
Team work
Dislikes
Team manager feedback
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Kolkata
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Jan 2024
Likes
Nothing
Dislikes
Thwe forced employees to attain call 7/8 hours long. After 7 hours of taking call they do not want to give a brake. They tell 1 hour brake but they forced employee to work 8.40 hours and forced to do overtime.
They forced me to take calls 8 house and dis not give a brake even they did not allow a me to go to toilet. I feel pain in left side of my chest and I lave the job. This is not an office this is a hell. Please do not join the company because people of this company have no murcy....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Jul 2023
Likes
I liked nothing about the company, my collegues were good that's it. My TL, HR, QA and the management all are just pressurising the agents, many leave the company in a short span.
Dislikes
Work culture is very bad, politics going on, they don't approve sick leaves and ask for medical certificate when the female agent could not come to office due to periods, who the hell will give a medical certificate for periods tell me?!
Work Details
Work days: Monday to Saturday
(Strict Timings)
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KocharTech.
Customer Support Executive in
Vadodara
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Dec 2023
Likes
They just have good process in there companies.
Dislikes
The worst company and management I have ever seen. They just do their dirty politics nothing else. Please aware from them. There is no work life balance.
If you're fresher and want to take just an work environment experience then you can be a part of this organisation
Dislikes
There is nothing which I don't like about this Company but want to say that they should plan some basic facilities for employees
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Support Executive in
Amritsar
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 07 May 2023
Likes
I have been working in Kotchar infotech for the 10 months here l have learn multiple new skills and here I improve my communication skills.
Dislikes
Here We have to work 6 days in a week so I don't like.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
New Delhi
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 20 Dec 2023
Likes
👍🏻
Dislikes
Every thins is fine by me
Customer Support Executive in
Kolkata
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 31 Jan 2023
Likes
Nothing.
Dislikes
HR department is so lazy and don't bother about your further career. I have reassigned from the place on 20th Jan and they have proceed with the exit process on 31st Jan which cause delay in release letter. Also delay in salary.
Work Details
Work timings: Flexible Timings
Customer Support Executive in
Amritsar
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 23 Jun 2023
Likes
NOT Any likes i want to share
Dislikes
NOT Any dislikes i have
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 20 Jul 2023
Likes
Stability is okay
Dislikes
Very less salary
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Ludhiana
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 04 Feb 2023
Likes
Very good company , best working culture I loved it
Dislikes
But. There is less chances to grow your self ,less chances to get a promotion
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Vadodara
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 15 Feb 2023
Likes
Some employees are genuinely good
Dislikes
Politics on higher level authority
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Kolkata
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 04 May 2023
Likes
You will get the salary on time.
Dislikes
Behaviour issue
Customer Support Executive in
Kolkata
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Oct 2023
Likes
Worst company ruined my life.
Dislikes
Worst company ruined my life.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Kolkata
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 06 Jul 2022
Likes
Good cafeteria. And teammates are supportive.
Dislikes
Salary is too low. And the management never think for increasing of salary.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about KocharTech's Customer Support Executives
How is KocharTech to work for?
KocharTech is rated 3.6 out of 5, based on 90 reviews by employees on AmbitionBox.
KocharTech is known for Company culture which is rated at the top and given a rating of 3.5. However, Career growth is rated the lowest at 3.1 and can be improved. To know first hand how it is like to work at KocharTech read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at KocharTech?
According to AmbitionBox ratings, KocharTech employees rate its salary and benefits as 3.3 out of 5. You can know more about KocharTech Salaries at AmbitionBox
How is the work culture at KocharTech?
Work culture is rated 3.5 at KocharTech by 90 employees. While job security is rated 3.1 and work-life balance is rated 3.4 at KocharTech. Read detailed reviews by employees of KocharTech on AmbitionBox.
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KocharTech Customer Support Executive Reviews by Locations