KocharTech Customer Service Associate (Csa) Reviews
based on 169 reviews
Updated 6 Jul, 2022
Overall Rating
4.6/5
How AmbitionBox ratings work?
Category Ratings
4.6
Company culture
4.6
Skill development
4.4
Promotions/Appraisal
4.4
Work Satisfaction
4.3
Work-Life balance
4.3
Job Security
4.3
Salary & Benefits
KocharTech is rated
4.6 out of 5 stars on
AmbitionBox, based on 169 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
KocharTech is rated
4.6 out of 5 stars on
AmbitionBox, based on 169 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in KocharTech Customer Service Associate (Csa) Reviews
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169 reviews found
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Popular
Customer Service Associate (Csa) in
Vadodara
Hdfc Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Nov 2021
Likes
Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.
Dislikes
There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees
Work Details
Work days: Rotational Shift
Customer Service Associate (Csa) in
Kolkata
Full Time
·
Customer Support Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Jun 2022
Likes
Nothing
Dislikes
Everything, first they hire you for the chat process then they will put their policies and make it a blended process but they will pay you for the chat process only apart from that they don't provide any leaves also doesn't matter if you have some in your bucket, the team leaders don't know how to behave and use non-professional languages.
Good work environment and culture. Teammates are supportive and the management is transparent. There is huge cafeteria nd gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Service Associate (Csa) in
Kolkata
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Nov 2021
Likes
Working culture
Dislikes
Taste of drinking water
Work Details
Till now it's good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Kolkata
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 16 May 2022
Likes
Firstly this is the best option for freshers to grow their career in BPO sector. Kochar is one of the best BPO center with many clients. The training period was really so good and enjoying one with trainer and other friends. The management was also good...Anybody can build a good carrier with this company..
Dislikes
Where i trained for swiggy tr2 room's ac was so disgusting,properly not working..And sometimes after ac turned off automatically. Its a bad experience for me..
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Kolkata
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 16 May 2022
Likes
All our office stuffs are too good , they are very helpful , and our HR's are so good and our tariner trained us very well .. I'm happy to be a part of Kochar Tech .
Dislikes
I'm so happy with Kochar Tech but I think there is a little issue with cantten , like we can't bring non-veg food or even we can't eat any non-veg in the building. I thik this is not good .
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate (Csa) in
Kolkata
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 16 May 2022
Likes
Thank you for giving me this opportunity.You can thank someone for something small, like making time to meet with you or providing you the chance to learn something new. It's common to thank hiring managers for giving you the opportunity to interview with them...
Dislikes
Washroom not clean. Water not proper purify.. Ac is also not working properly🥲
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Kolkata
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 May 2022
Likes
1. Good environment in the office.
2. Giving best opportunity to the employees.
3. All members are very friendly.
4. Providing best work experience to the employees
5. They are also providing best services to their customers.
Dislikes
Nothing
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Vadodara
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Apr 2022
Likes
The Job Security is the most beneficial thing in the company as every employee wants a secured job. And the environment is also very good to work people are very helpful and of friendly nature, Senior staff is also too supportive, salary is also good.
Dislikes
Less festival Holidays, everything else is good including environment
Work Details
It's good and very simple.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Kolkata
Operations Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 21 Jun 2022
Likes
Well and professional.
Employees are friendly to everyone.
Policy is well.
Transparency in working.
Located in well communicated area.
Dislikes
Non veg food not allowed.
Sickroom not available.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate (Csa) in
Kolkata
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 29 Apr 2022
Likes
This is my first job... And its a good experience to work with kochar tech.... All seniors and employees are very good and helpful. For freshers this is a best working environment...
Dislikes
Nothing.......
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate (Csa) in
Manjhalpur, vadodara
Purplle Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 May 2022
Likes
Environment is very good and also friendly. Training and trainer is also very good. Trainer is very supportive and friendly also. Helpful for people to learn new skill and also helpful for growth of a person.
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Kolkata
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 16 May 2022
Likes
Working here is a really good experience and it's a very good experience for the freshers.I really liked the work ethic of HR Moinul Hassan and trainer Koyel Das.
Dislikes
Ac doesn't work properly sometimes
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Kolkata
Operations Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 18 May 2022
Likes
It's a pretty well organised BPO service. It is one of the few organizations. Environment is too good. I would recommend you to go for it.
People also ask about KocharTech's Customer Service Associate (Csa)s
How is KocharTech to work for?
KocharTech is rated 4.6 out of 5, based on 169 reviews by employees on AmbitionBox.
KocharTech is known for Company culture which is rated at the top and given a rating of 4.6. However, Salary & Benefits is rated the lowest at 4.3 and can be improved. To know first hand how it is like to work at KocharTech read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at KocharTech?
According to AmbitionBox ratings, KocharTech employees rate its salary and benefits as 4.3 out of 5. You can know more about KocharTech Salaries at AmbitionBox
How is the work culture at KocharTech?
Work culture is rated 4.6 at KocharTech by 169 employees. While job security is rated 4.3 and work-life balance is rated 4.3 at KocharTech. Read detailed reviews by employees of KocharTech on AmbitionBox.
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