KocharTech Senior Customer Service Executive Reviews
based on 22 reviews
Updated 28 Nov, 2024
Overall Rating
3.1/5
How AmbitionBox ratings work?
Category Ratings
2.6
Salary & Benefits
2.4
Skill development
2.4
Work-Life balance
2.3
Job Security
2.3
Work Satisfaction
2.2
Company culture
1.9
Promotions/Appraisal
KocharTech is rated
3.1 out of 5 stars on
AmbitionBox, based on 22 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
KocharTech is rated
3.1 out of 5 stars on
AmbitionBox, based on 22 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
22 reviews found
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Popular
Senior Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Administration Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 16 May 2024
Likes
Nothing
Dislikes
Nothing as mentioned on the portal you'll never get a increment,no free food,no transportation,no gym and they just do fun activities to upload on their web page not for real even their computer systems are not functional.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Gurgaon / Gurugram
Senior Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Marketing Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 06 Jul 2022
Likes
If you want to start you carrier so you can start with this company only for 6 months and take your experience letter and join the repetitive company because their is no scope.
Dislikes
It’s not the company it’s look like your are working in hotel they parmote you and tell u we will give u the paper after 3 month and then they give u the papers after 8 months and if in between you process will ramp down so u will get nothing🤣they are totally playing with the employees feature.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Employer’s Response
Hello, Thanks for sharing your views with us.
Senior Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 09 May 2023
Likes
Tead leaders are helpful.
Dislikes
For promotion they will not select employees on the basis of performance.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Senior Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
BFSI, Investments & Trading Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Apr 2023
Likes
Nothing
Dislikes
Everything is horrible
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Customer Service Executive in
Kolkata
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 May 2022
Likes
Last 3 years I have been working for this company and my experience with this company to good.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Senior Customer Service Executive in
Gurgaon / Gurugram
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Apr 2022
Likes
Kochar Tech believes in healthy work culture and employee equality. This Company respects individual employee contributions and we have the freedom to choose flexible working hours.
Dislikes
NA
Work Details
In kochar tech we have flexible work life as we work and enjoy with our colleagues at the same time.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
KocharTech.
Senior Customer Service Executive in
Gurgaon / Gurugram
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 May 2022
Likes
Wonderful work Environment
Growth
Opportunity and knowledge Enhancement
Senior Customer Service Executive in
Gurgaon / Gurugram
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 23 Apr 2022
Likes
Eco-friendly environment, supportive staff and good opportunity for growth
Dislikes
Nothing
Work Details
Flexible
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Gurgaon / Gurugram
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 25 Jan 2022
Likes
Good office to work and staff also co-operative
Dislikes
There is nothing to explain, everything is good in Kochar.
Work Details
Good
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Manjalpur Vadodara
Training Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Jun 2022
Likes
Weather environment
Dislikes
Nothing alnis good
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Gurgaon / Gurugram
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 21 Oct 2021
Likes
Work culture not good, Poor management
Dislikes
You did not satisfaction, Can put up our thoughts
Work Details
Very disappointed
Work days: Monday to Saturday
(Strict Timings)
Senior Customer Service Executive in
Gurgaon / Gurugram
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 May 2022
Likes
Nothing
Dislikes
No future growth
Work Details
Customer service
Work days: Rotational Shift
(Strict Timings)
Senior Customer Service Executive in
Vadodara
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Sep 2020
Likes
Kochartech has very productive process.
Dislikes
There is a lot of politics and the management doesn't address our issues.
Work Details
Average.
Work days: Rotational Shift
(Flexible Timings)
Senior Customer Service Executive in
Kolkata
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Nov 2020
Likes
Terrible experience even in covid situation they forcefully ask to leave so many people even didn't provide any documents who got recently promoted like me.
Dislikes
HR policy
Work Details
Terrible
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive
Full Time
·
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Jan 2019
Likes
I got good experience in Kochar and Kochar is a good place for growth
Dislikes
No
Senior Customer Service Executive in
New Delhi
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Aug 2020
Likes
Not supporting
Dislikes
No job secure no carrier
Work Details
Work days: Rotational Shift
(Strict Timings)
Senior Customer Service Executive in
Kolkata
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 19 Apr 2019
Likes
Nice but not so well managed.
Senior Customer Service Executive in
Kolkata
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Nov 2022
Likes
Excellent organization to work
Dislikes
No
Work Details
Work days: Rotational Shift
(Flexible Timings)
Employer’s Response
Thanks for sharing your views with us. We highly appreciate your thoughts.
Senior Customer Service Executive in
Gurgaon / Gurugram
People also ask about KocharTech's Senior Customer Service Executives
How is KocharTech to work for?
KocharTech is rated 3.1 out of 5, based on 22 reviews by employees on AmbitionBox.
KocharTech is known for Salary & Benefits which is rated at the top and given a rating of 2.6. However, Career growth is rated the lowest at 1.9 and can be improved. To know first hand how it is like to work at KocharTech read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at KocharTech?
According to AmbitionBox ratings, KocharTech employees rate its salary and benefits as 2.6 out of 5. You can know more about KocharTech Salaries at AmbitionBox
How is the work culture at KocharTech?
Work culture is rated 2.2 at KocharTech by 22 employees. While job security is rated 2.3 and work-life balance is rated 2.4 at KocharTech. Read detailed reviews by employees of KocharTech on AmbitionBox.
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